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RemotePC vs SecureCRT: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 7,433 reviews from Remote Support users.
% Fit
Missing features
Feature ratings
Remote Access/Control
4.8
SSL Security
NA
Unattended Access
4.7
Server Monitoring
NA
Screen Sharing
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.5
SSL Security
NA
Unattended Access
NA
Server Monitoring
NA
Screen Sharing
4.0
User satisfaction
4.7
User reviews571
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.6
4.6
User reviews10
Ease of use
4.5
Functionality
4.7
Value for money
4.3
Customer support
4.3
Price starts from
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Consumers, SMBs, Enterprises

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-91fdbfe0-4c96-49c0-df5d-08dc32701445
Christian C
Network Technician
5.0

Christian: My name is Christian. I am a network technician with Florida Medical Clinic in Tampa, Florida. I would personally give RemotePC five stars. I use that pretty much every single day to monitor my project from work. I've used a few different products. I've used GoToMyPC, I've used Semantics product. This is really the first time that I've used it for the project that I'm on now. I would say, compared to the other products, it allows me greater control over my PC remotely. I went with RemotePC ... it was actually pretty high on the search engine results. I clicked on it and I hadn't used it before, so I thought I would give it a try. The price was very reasonable, so I felt that this was a good product to use for my project at home. Getting started with RemotePC is super easy. It can't get a whole lot easier than that. You've got your web interface, you've got your client in your PC itself, and you can just go to the web interface and you don't even have to download a remote app. You can just go to the web viewer and use that without having to even download anything at your monitoring computer. I would definitely recommend RemotePC. It's very easy to use, like I said, and it's very easy to control remotely. In my organization, I use it to monitor my project from work. I can monitor my home pc and I would say given its ease of use, I would definitely rate this probably over other software products.

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User interface
173304 video thumbnail}
1 Video
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

RemotePC

Top Features
20/44
  • Activity Dashboard
  • Annotations
  • API
  • Audit Trail
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • Multi-Channel Communication
  • Multiple User Accounts
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • SSL Security
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Access Controls/Permissions
  • Activity Tracking
  • Chat/Messaging
  • Collaboration Tools
  • File Sharing
  • File Transfer
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Troubleshooting
  • Unattended Access
  • User Management
See All features
Hide Remote Support Software Features -

SecureCRT

3/44
Show Remote Support Software Features +
RemotePC
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SecureCRT
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RemotePC
  • By IDrive
  • Located in United States
SecureCRT
  • By VanDyke
  • Located in United States
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