# Compare RemotePC vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RemotePC and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/173304-249584/RemotePC-vs-GoTo-Resolve

---

# RemotePC vs LogMeIn Resolve Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RemotePCLogMeIn Resolve2/4 selected

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

$29.50/year

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [583 reviews](#user-reviews)

Positive

546

Neutral

19

Negative

18

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,606 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.6

Screen Sharing

4.7

File Transfer

4.6

Mobile Access

4.6

70%Fit

Missing features

Feature ratings

Remote Access/Control

4.4

Access Controls/Permissions

4.3

Screen Sharing

4.7

File Transfer

4.2

Mobile Access

NA

User satisfaction

User satisfaction

4.7

User reviews[583](https://www.capterra.com/p/173304/RemotePC/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.6

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$29.50Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Consumers, SMBs, Enterprises

Best for

LogMeIn Resolve is a cloud-based IT support and management software built for SMBs.

## User reviews

Pros & cons

JW

Jacob W.

Self

> "Am able to easily and simply connect a linux pc to a windows pc, remoting in and affecting maintenance from my home server..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029)

AS

Andrew S.

Systems Administrator

> "Windows RDP connector option is a paid add-on and the info (and pricing) is buried in the fine print."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917)

HW

Hugh W.

systems support analyst

> "When all is going well, users (including myself) can access our office PC along with files on our internal server that we..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731)

HW

Hugh W.

systems support analyst

> "The App can be fickle sometimes in that we may have to reload the 'firmware' occasionally on the laptop."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731)

SM

Scott M.

IT Lead

> "RemotePC has been a valuable tool for both IT management and for end users to be able to work on church systems remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6719242)

SS

Sagar S.

Consultant Physician

> "Sometimes the text in the websites gets blurry while scrolling. But that happens very rarely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6649413)

JG

Joe G.

Director of Engineering

> "So far, RemotePC has proven to be the only software that gives me the confidence that I can connect to my PCs at home when I..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425)

PE

Paul E.

President

> "It doesn't work with iphone to server 2008 r2 connection"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910)

IG

Ireshyn G.

Senior Scientist

> "Definitely a must have for people who need to remote access PCs."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768)

SG

Steven G.

Manager

> "The only minor thing that bothers me, while using RemotePC, is when trying to flip between windows on my laptop, I wind up..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6077593)

DH

David H.

Project Manager

> "The price is cheap enough if you just need a basic quick connection to an unattended computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545)

AG

Alessandro G.

CEO

> "not a huge fan of needing to create a login but it does make it essier"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6426967)

AP

Albert P.

Administrator

> "The pricing is competitive, and the seamless upgrade process gives me confidence that the service can scale with my needs"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360)

JD

JOSH D.

partner

> "we use two screens a little difficult to read"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6644639)

RG

Rajesh G.

Accountant

> "Its great software with all required features and first year cost is very low as compared to others, no commitment, and any..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6383311)

BL

Brian L.

Dentist

> "It's a little slow when running remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6275309)

MFS

Muhammad Faaleh S.

Senior Executive

> "With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072)

PE

Paul E.

President

> "Frustrating I can't get it to work and support has not been able to fix the problem"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910)

Mitch R.

Owner

> "Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585)

VR

Verified Reviewer

Solution architect

> "It is just laggy sometimes when it takes more time to use"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634)

AP

Albert P.

Administrator

> "The reliable, high-quality connection ensures smooth, uninterrupted remote sessions. "

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360)

MFS

Muhammad Faaleh S.

Senior Executive

> "During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072)

PS

Patty S.

Bookkeeper

> "RemotePC has helped my business run smoother because it allows for my employees to log on anywhere at anytime with out the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4749115)

RK

Ryan K.

Drafter & Designer

> "Its also hard when connecting one laptop screen to 3 desktop screens, you have to keep switching between pages."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880)

TT

Terry T.

Contractor

> "Love the ability to drag and drop files from one PC to another."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6448275)

NA

Nyibori A.

operator

> "The only aspect of RemotePC that I find less favorable is the small and somewhat challenging to see remote computer screen."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4998251)

DH

David H.

Project Manager

> "It may be a inexpensive software for remote access, but there is better."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545)

KA

Krystal A.

Finance

> "Sometimes, there are minor glitches when connecting which can at times be assumed to be a connection error, but there is no..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4990065)

JL

Jonathan L.

Network Engineer

> "I have set this up for a few customers who needed a cheap but good option to remote into their work computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6636450)

CW

Chloe W.

Owner/Bookkeeper

> "When trying to connect to multiple screens, the screens other than the main screen are very laggy and slow."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5008173)

CM

Cristian M.

IT Manager

> "It makes remote configuration of computers and software easy thus saving resources."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6625627)

YT

Yuriy T.

Supervisor

> "Maybe user interface in not most intuitive, take few seconds for new user to figure how to add computer to the fleet."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6163269)

MM

Marco M.

IT Manager

> "We save resources thanks to RemotePC making remote access and control easy."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6262390)

RL

Rob L.

IT Services

> "The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532)

WE

Wesley E.

Desenvolvedor

> "With PC Remote I can help my clients with the applications made by us, accessing their machines and solving the problem."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881322)

MS

Meghan S.

CPA

> "I tried out the free trial but did not need that large of a plan to start off our small firm with. When I went to purchase the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3793167)

BS

Bruce S.

Owner

> "Now I can use my iPad to connect to my production machine to complete what’s necessary while on a cruise in the Caribbean..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5015938)

RS

Randy S.

Systems Administrator

> "The support people don't apparently take notes, and so each time you speak to someone, you get to explain everything all over..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#SoftwareAdvice___4989627)

TL

Todd L.

Founder

> "The ease of configuration including full access to control remote PC's is the highlight for me."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6374197)

HT

Harry T.

Director

> "It is simply too complicated to send a 3rd party a link to help fix things."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5085368)

EM

EVERLYNE M.

Accountant

> "The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6671914)

GK

Gary K.

Sole Practitioner

> "The icons are smaller than hoped and at the age of 70 that can be an issue"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4787356)

JW

Jacob W.

Self

> "Absolutely streamlines and simplifies remote pc access."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029)

MS

Mary S.

Retired

> "The Mac mouse doesn't work well with the Lite connection."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4962087)

MN

Mervyn N.

Solution Architect

> "I've been able to access my work computer from anywhere, which has been a huge time-saver."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669)

RL

Rob L.

IT Services

> "We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532)

HS

Heather S.

Bookkeeping

> "Our accountant is able to access our account and help us at anytime."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6664171)

TH

Trevor H.

IT MANAGER

> "I don't like the fact that you allowed use remote desktop and then notified about a $20 fee."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5012842)

KB

Kyle B.

Software Engineer

> "I remotely access my MAC computer from a laptop sometimes, makes working from anywhere possible because my MAC is my main..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5017496)

DW

David W.

IT Manager

> "I run this software on linux, windows and mac systems but one tiny thing I haven't managed to do yet is complete the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3507117)

GT

Greg T.

Business Manager

> "Have had no issues, works just as advertised, saves me from having to make commutes in snow storms!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945)

SR

Scott R.

Tax Manager

> "It messes up the font on my host computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881283)

AS

Andrew S.

Systems Administrator

> "I've deployed RemotePC for several of my clients in the past 4 years and it really works well, and nearly trouble-free!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917)

HC

Hugo C.

CEO

> "Inability to view videos remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6065914)

GT

Greg T.

Business Manager

> "Gets me in quickly, didn't have to have a complicated pin to make it work, and quick and easy installation!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945)

Martin M.

IT Technician

> "pricing is per the number of computers which can sometimes be frustrating"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6161678)

AE

ANDRES E.

Director

> "Had some initial confusion that was professionally addressed by the tec support, so far so good (moving this company from team..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6626023)

JY

James Y.

Minister

> "We have 2 issues that we will contact support on: 1) Printer at remote site setup; 2) Quickbooks locks up."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4472816)

JG

Joe G.

Director of Engineering

> "RemotePC is both reliable from anywhere the internet is available and very cost effective."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425)

JG

Josh G.

owner

> "very slow remote session even with fast internet"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4776146)

IG

Ireshyn G.

Senior Scientist

> "It is fast and cheap."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768)

AR

Ariel R.

Owner

> "I couldn't figure out why i couldn't connect to it even though it was logged in."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5049903)

TL

Trenton L.

Partner

> "Especially love the "performance" mode, we've had issues with other producst having too much lag, but Remote PC has made it..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5059521)

GF

Gabriel F.

Programer

> "Even in performance mode, the latency is not great."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4813305)

MN

Mervyn N.

Solution Architect

> "I've been able to set up my remote connections in just a few minutes."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669)

CS

Caitlan S.

Opernational Manager

> "Take a minute to load up and the aspect ratio is goofy."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4789257)

DJ

Dharmesh J.

CTO

> "Easy installation and access to remote PC without needing lot of support."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6341390)

Alessio T.

Digital Marketing Specialist

> "I can't manage consumer groups."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4967381)

CR

Christopher R.

Community Travel Specialist

> "RemotePC was easy to set up and easy to manage remote pc's even with reboots."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6352884)

RK

Ryan K.

Drafter & Designer

> "Hard to see the files and icons."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880)

MS

Mirko S.

Social Media Marketer

> "With RemotePC, remote access is not only quick and easy but also secure"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6282370)

BB

Bernard B.

Executive Director

> "However, deploying and getting the outside freelancers onboard was complicated and took some time figure out functions, access..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4244504)

RO

Raad O.

Marketing Specialist

> "RemotePC enables efficient assistance requests, even involving specialists and consultants from other countries."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4737831)

SP

Sony P.

Designer

> "Allways typing digits before connecting to user is little bit time consuming need an option to connect with single password."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4257953)

CE

Cruiz E.

COO

> "I can trust that I will be able to access my remote computer when I need it!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6345270)

RH

Ron H.

Owner

> "Printer access and file transfer was a little complicated; especially in the application versus website access."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4543807)

VR

Verified Reviewer

Solution architect

> "Very useful for remote access and remote support"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634)

AC

Allan C.

Project Manager

> "Others can access my pc from anywhere, providing a security risk to my stored info the my computer"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4506938)

MN

Michael N.

Director

> "Remote PC allows me to work in the office from home, away and when abroad."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4897219)

DS

Douglas S.

Sr. Software Engineer

> "I find the screen markup tool very limited and does not work on certain screens in Windows 11."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4313321)

[View Reviews](https://www.capterra.com/p/173304/RemotePC/reviews/)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the computers..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast, stable,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no reason...."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials in..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors, and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting etc."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet available on..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and so it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

AS

Ann S.

VP Operations

> "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding tasks..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

SP

Shelby P.

Service Analyst

> "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

DM

Dinesh M.

IT Helpdesk

> "it is highly secure and others cannot take control because of support Key"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4780426)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not be..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

JM

Jeff M.

IT Manager

> "We have tried many different remote softwares and Go To Resolve is the most thorough and the easist to use. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763439)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

4.68 (583)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

RemotePC

Top features

27/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/173304/RemotePC/#features)

LogMeIn Resolve

23/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

No recognitions have been awarded to RemotePC

No recognitions have been awarded to LogMeIn Resolve

### Deployment & support

RemotePC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RemotePC

-   By IDrive
-   Located in United States
-   Founded in

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

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