Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Sherpany boosts meeting productivity by 45% for Board and Executive teams in large and midsize enterprises.
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.
I've been a really happy user of Sherpany, and my Account Manager has been super helpful in getting me set up and answering all my questions.
The software has few deficiencies compared to the rival software in the market. The inability to manually rotate individual image pages within the user application is sometimes frustrating.
In general perfect tool to work in Sessions without paper, very flexibel, you can use it everywhere and you have all of your important docs with you just great.
The fact that there is no field to attach the meeting minutes to the meeting (or only by adding a point to the agenda).
I found the security offering to be better and the software performance to be more robust than other modern applications of similar ease of use/ flexibility.
Meaning the person should be editor in one group, but only a member in another. Also you cannot add lunch as an agenda item without a number.
The ability to create within the one board portal different user groups and document security levels is helpful and allows for greater participation in the wider organisation.
Meeting book converts landscape documents to portrait which isn't ideal to display spreadsheet type data.
I really appreciate this wonderful software. Its really user-friendly and the interface is also good.
Then the software itself was more complicated than it needed to be. I don't remember how many times there were audio driver problems, mic problems, video problems, etc.
My overall experience: Excellent. I really admire the solidity of the connection, I haven't experienced any freezing or crashes so far, and the technical support is quite good.
The things most frustrating with this software was the customer service. We had trouble at the onset with it and their customer service desk is overseas and hard to get through.
This was a great program to help connect with people during Covid lockdowns. The screen sharing ability was very simple and easy to use.
The reminder to change your password is relentless, but if I change my password before I'm absolutely forced to, it doesn't work/causes chaos.
I like the integration with Outlook that makes it easy to set up a meeting. I also love how you can save your phone number and have it call you each time.
I was just annoyed once to see how badly the outlook worked with it.
Diane: Hi, I'm Diane. I'm the founder of PreQualified Mates, and I give Webex a four out of five. I have used virtually every application that preceded Webex, including GoTo Meeting. I was an early adopter of Webex, I've used them all. I have hosted thousands of web-based meetings, so name it, I have used it. We used Webex for PreQualified Mates because of my experience with everything that preceded it, and the state of Webex at that time. I'd only used Webex for B2B, and we were using it in a B2C application. The other reason that I chose Webex at that time was that Zoom was really immature, and the real business model at that time was actually storage, which might be a surprise to most people, but what really appealed to me with Webex is that you had the ability to locally store and control your data. You didn't have to store your data on a data farm and pay for storage offsite unless you chose to do so. As I said, when we launched PreQualified Mates, we were using Webex for internal use, interviewing our clients and prospective clients. And it was actually really challenging, not because of Webex per se, but we were using it in a B2C environment. Hence, when we would prep our prospective clients in advance to confirm that they had a platform hardware to launch a Webex session, it was so challenging because it turned out that a lot of people's own personal computers are really old and obsolete. So it was a real struggle, really painful, and we spent an inordinate amount of time doing the troubleshooting, which really was not at all the fault of Webex. It was that the clients were using really old equipment, and it was really important to us to record the data. So at the time, it was using FaceTime or something, or Skype was an inadequate alternative, and Zoom was too immature at that time to be considered as an alternative. So, it was very challenging, and I've used Webex for so many years. I have tons of war wounds from what it was like in the early versions, which is nothing like it is today, which is easy-peasy. But going back, there were some challenges, but the challenges we had with my company per se, were really the challenges of a B2C environment, which was not my prior experience, which was all B2B and more on an enterprise level. I'd suggest that you review the licensing and forecast your requirements pretty clearly. Make sure you understand what it's like to add additional users and so forth. I'd also suggest you do research on backgrounds and environments. I've written a great blog on it, for example, but there's all sorts of really good material to that end, and I personally like real environments versus the faux screens, but other than that, just do your due diligence on the front end.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sherpany
Webex Suite
Top FeaturesProducts similar to those you're currently comparing: