Whispir vs Everbridge Mass Notification: Which is a better fit?

Service and the support team - especially [sensitive content hidden] is outstanding - responsive, knowledgeable and very flexible with supporting us.

The errors when an SMS was failed to send is very generic. The templates prepared are very rigid and cannot be customized to our country's standard information (eg. phone number code).

The Whispir team have been very supportive and responsive, and we're very happy to have them as a messaging partner for our business.

User interface is a bit confusing, sometimes it’s hard to find the functions needed to use.

Whispir Rich Messaging platform that delivers Super consumer engagement and the best price.

Whispir reporting feature should provide more details for the status of unsuccessful messages.

It is very user friendly like you have all the access to the pages.

I have not used or tried some of the features, though what I sometimes find a bit confusing is the status of SMS sending.

It has been good and beneficial to help everyone stay informed.

The training was lengthy and difficult. It was also very hard to focus on listening to training sessions with a computer voice and not an actual recording or teacher.

It definitely is a great way to notify large groups of people particularly with alerts that could pertain to safety for everyone to be aware of.

Repeated updates can be annoying. Instead of a single message, every update is sent whether or not information changes.

Cindy C

911 dispatcher

I use this product often during the week and am very pleased with it.

Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.

This is a nice looking program with a somewhat intuitive flow when you understand how it works.

A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function.