---
title: "Compare RealVNC Connect vs Action1 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare RealVNC Connect and Action1 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/173752-180609/VNC-Connect-vs-Action1-RMM"
page_type: "comparison"
language: "en"
---

# RealVNC Connect vs Action1 Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RealVNC ConnectAction12/4 selected

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.4 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[## RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.4 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

Starting Price

$16.50/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

151

Neutral

11

Negative

5

[## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

237

Neutral

2

Negative

0

## Summary

* * *

Key features rated by users

Features selected based on 5,983 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Security Tools

NA

Remote Access/Control

4.6

Real-Time Monitoring

NA

73%Fit

Missing features

Feature ratings

Patch Management

4.9

Server Monitoring

4.5

Security Tools

NA

Remote Access/Control

4.4

Real-Time Monitoring

4.7

User satisfaction

User satisfaction

4.4

User reviews[167](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.1

User satisfaction

4.9

User reviews[239](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$16.50Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Used by individuals and businesses of all sizes; from mom-and-pop shops to multi-national organizations needing remote access in the most secure of IT environments.

Best for

Internal IT departments and Managed Service Providers (MSPs).

## User reviews

Pros & cons

AV

Alexander V.

CEO

> "When the connection works, the software does what it promises and allows remote access without major setup effort."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___7070425)

PC

PAul C.

Owner

> "No longer free, subscription required since 2024, ran into a problem and absolutely HORRIBLE TECHNICAL SUPPORT, no response..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6748075)

DS

David S.

ICT Support

> "Works brilliant on a pupils laptop who struggles to see the teachers board. "

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6663788)

DK

Deborah K.

Office manager

> "Have 2 screens at work and cannot get both screens to go larger on my laptop. And cannot get one screen to move over ."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6647310)

DK

Deborah K.

Office manager

> "It has been great being able to work remotely sometimes or pull up something on my day off"

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6647310)

AF

Analia F.

Ssr. QA Tester

> "it requires Server running at destination machine, which sometimes is not comfortable."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6544178)

SL

Sergey L.

VP of Development

> "That said, an API for the support applet would be welcome."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6667507)

JH

Jason H.

Owner

> "Sometimes connection times can be a challenge."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6634326)

EG

Eric G.

Engineer

> "It’s reliable and both the clarity and responsiveness are very good."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6627014)

PR

Patrick R.

Owner, Consultant

> "No response from support...ever. "

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6671987)

SW

Saul W.

Manager

> "Connection is quick and seamless."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6634364)

GH

Graham H.

Analyst

> "Cost has increased considerably over the last few years."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6039501)

Dhanwanth P.

Reviewer

> "Overall, VNC Connect is a reliable and feature-rich remote desktop solution that allows users to access and control another..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4398629)

Halimatun Z.

IT Manager

> "The same issues with all other remote desktop application is, it will require a stable and fast internet connection,..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___3235815)

GK

Gatuko K.

Accounting Manager

> "Comes with amazing capabilities for remote support and access and it is highly secure"

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6175119)

CS

Chitrang S.

Software Engineer

> "Also, I experienced a little lag while switching between the remote devices."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4293052)

DS

David S.

ICT Support

> "Very simple bit of software and works brilliant in school"

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6663788)

Angus M.

CEO

> "The only thing I dislike about VNC Connect is that it doesn't work well with a select few desktop environments."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___3609409)

SL

Sergey L.

VP of Development

> "Overall, RealVNC has proved to be a highly reliable service."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6667507)

ZK

Zandre K.

Tier 2 Network Support Engineer

> "When connecting to a remote server and you have multiple monitors/screens connecting to it, scaling and sizing can be..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2637167)

PC

PAul C.

Owner

> "Worked great for years, easy to use, was reliable, and great support previously..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6748075)

VR

Verified Reviewer

SoC Design Engineer

> "Crashes at times and also gets frozen."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___3381147)

Dhanwanth P.

Reviewer

> "VNC Connect can be a useful tool for businesses and individuals who need to connect to and control remote devices on a..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4398629)

Damon D.

Engineering Manager

> "The tool is not useful for remote testing video or audio applications, as the performance is not fast enough to be viewable."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2521450)

TMHT

Ts Muhammad Hafiz T.

Executive

> "In some cases, the freeware can be use for learning purposes (good for students to explore more on remote..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___3834181)

Damon D.

Engineering Manager

> "The tool ultimately was not a good solution for remote testing audio/video applications."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2521450)

GH

Graham H.

Analyst

> "Easy of use, footprint of program, permission tool to control access. "

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6039501)

Emir O.

Expert associate

> "Price logic for per device access licence model is the only negative thing i found."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2401728)

JW

Jim W.

Web Developer

> "The pro of VNC is the benefit of the mobile app and being able to access your desktop anywhere."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4986199)

VR

Verified Reviewer

Product Development Engineer

> "Sometimes I get program crash on my personal computer (not on my workstation)."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2415035)

CC

Carlos C.

technical support

> "Easy to connect to a Window or Linux host, the remote system can share the monitor output to the technician then will be..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4288987)

NS

Nazlin S.

Executive

> "Sometimes I am not able to access the remote server."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___2533379)

TD

Tom D.

Account Manager

> "It's relatively easy to setup, it enables us to perform tasks remotely, access using iOS app is great, and as long as your..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4034536)

PC

PAul C.

Owner

> "No longer free, subscription required since 2024, ran into a problem and absolutely HORRIBLE TECHNICAL SUPPORT, no response..."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6748075)

Nguessan valery Y.

Property Seller

> "The display of the remote device is fluid and fast and you have total control."

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___4984885)

PR

Patrick R.

Owner, Consultant

> "No response from support...ever. "

[See full review](https://www.capterra.com/p/173752/VNC-Connect/#Capterra___6671987)

[View Reviews](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

BE

Basel E.

IT Manager

> "It is easy to see which endpoints need attention, push updates, run scripts, and check device status without having to physically..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7172397)

DH

Daniel H.

IT Manager

> "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473)

Adam L.

ICT Network Management

> "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

Adam L.

ICT Network Management

> "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

KO

Kevin O.

Senior IT Technician

> "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

AK

Alfred K.

IT Manager

> "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345)

BE

Basel E.

IT Manager

> "The dashboard is straightforward, and it gives IT a practical way to stay on top of security updates and system health."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7172397)

JT

Jeremy T.

Sr. IT Support Specialist

> "Not enough built-in software packages and does not track update history per-device."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922)

MB

Mark B.

IT Manager

> "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

NV

Nelson V.

IT Manager

> "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804)

JN

John N.

IT Support Supervisor

> "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270)

JR

Jeremy R.

VP, Information Technology

> "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

ES

Elliot S.

Assistant IT Manager

> "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

RH

Ryan H.

Technology Coordinator

> "It doesn't show a listing for uptime in the dashboard for all computers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086)

WH

Wanderlei H.

IT Analyst

> "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461)

HD

Hasan D.

IT Manager

> "in cases where it gives an error, we do not have detailed information about the causes."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580)

SG

Shane G.

Director, Information and Marketing Technologies

> "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

BC

Brian C.

IT Director

> "Don't like not being able to configure agent action on window supdate take over."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169)

MI

Matt I.

System Administrator

> "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to Entra."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018)

AM

Angela M.

Senior Information Technology Specialist

> "Lack of ability to get support if you are a smaller organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244)

RP

Roderick P.

ISO

> "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465)

KO

Kevin O.

Senior IT Technician

> "Not sure if it's OS issue or deploymant."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

MJ

Matt J.

IT Director

> "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

KW

Keith W.

IT Manager

> "Its a shame that the software does not support mobile devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702)

MJ

Matt J.

IT Director

> "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

TM

Tyler M.

IT Director

> "I have tried to remove a program via Remediation, but the software never uninstalls"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801)

KO

Kevin O.

Senior IT Technician

> "Remote desktop client built in to resolve issues locally is also a great help if you run into issues."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

JR

Jeremy R.

VP, Information Technology

> "Its a bit complex to create a patch manually."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

JS

John S.

IT System Administrator

> "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

HO

Harry O.

Site IT Support

> "Keeping on eye on running scripts can be a little confusing."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135)

MA

Matt A.

Technical Coordinator

> "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238)

JC

John C.

Cybersecurity Analyst

> "I don't like the fact that RDP cannot be permanently disabled."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211)

MB

Mark B.

IT Manager

> "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

MG

Michael G.

Systems Administrator

> "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

MG

Michael G.

Systems Administrator

> "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

JE

Jonathan E.

Security Engineer

> "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258)

GP

Geordi P.

System Administrator

> "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322)

BC

Brandon C.

Owner

> "That level of service is getting harder to find in this field."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866)

NH

Noel H.

IT Consultant

> "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

AD

Adam D.

IT Infrastructure Manager

> "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373)

AG

Alex G.

Head of Software Development

> "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

HM

Heiko M.

Data Protection Officer

> "Action1 has a great service, and allows small business to comply with IT security regulations for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816)

FC

Fred C.

Cyber Security Consultant

> "The time from when you tell the system to perform a task, to when it actually does is a bit slow."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428)

GS

Greg S.

Systems Engineer

> "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

NH

Noel H.

IT Consultant

> "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

MP

Mehul P.

Network Aministrator

> "Update installation sometimes doesn't work. and you have no ways to identify issue."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469)

TB

Taylor B.

Systems Administrator

> "The inclusion of 100 free licenses was an important factor in our testing and selection of the Action1 software."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6629856)

AN

Andre N.

Financial manager-Business Analyst

> "We don't have the size to have our own IT department with servers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

KJE

Knight Joshua E.

IT SUPPORT

> "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434)

GS

Greg S.

Systems Engineer

> "I have to admit, I feel a little guilty that we are getting all of this for free. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

RW

Rob W.

ITL and Network Manager

> "Action1 is easy to use, every option is clear and there's quite a lot of customisation options, setting automations is really clear -..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6690718)

LD

Lisa D.

IT Support

> "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890)

AK

Alexandros K.

Security Architect

> "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633)

PA

Peter A.

IT Asset And Configuration Manager

> "Sometimes it is difficult to get a right script to use for some deployments."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

TC

Tendayi C.

Consultant

> "Being able to deploy updates automatically, have an inventory of machines and accounts as well as having a repository of software..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6079850)

PA

Peter A.

IT Asset And Configuration Manager

> "Still struggling on how to uninstall a bulk of SysAid agents using Action1"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

CR

Chris R.

IT Admin

> "The RMM functionality just works. And the Dashboard gives me the insight into my organisation as a whole in a clear way."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6646922)

AN

Andre N.

Financial manager-Business Analyst

> "I work in a healthcare anvironment with people who know nothing of IT."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

JR

Jeremy R.

VP, Information Technology

> "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

PB

Peter B.

CIO

> "Remote desktop lacks some features 2."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866)

ZZ

Zach Z.

Systems Administrator

> "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950)

Samuel C.

Owner

> "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299)

CG

Carlos G.

IT Director

> "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261)

AA

Ahmad A.

Head Of IT

> "Remote access is slow"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288)

Adam L.

ICT Network Management

> "Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

AR

Abel R.

Systems Administrator

> "I would say the UI, it is rather basic."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884)

HS

Hassan S.

Head of Product Engineering

> "Action1 makes it easy to ensure security compliance across all our devices in our organisation."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6503758)

JK

Jeff K.

Systems Administrator

> "However, that is the only issue I've had with Action1 RMM to date."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536)

MB

Mark B.

IT Manager

> "It also links in to Active Directory so will auto deploy agents making it really slick."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

Issac P.

Officer

> "Ui looks a bit outdated and requires a ramp up"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

JS

John S.

IT System Administrator

> "I love the automations and actions very easy to get our systems much more patched and up to date"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

Issac P.

Officer

> "Connection is found to break at times reducing overall reliability"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

HS

Hassan S.

Head of Product Engineering

> "After that installing updates, applying policies, and automating all of it becomes a breeze."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6503758)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

ES

Elliot S.

Assistant IT Manager

> "It's perfect for us, and a close second favourite feature is the remote access capability."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

[View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

## User interface

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

4.45 (167)

4.91 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

RealVNC Connect

12/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/173752/VNC-Connect/#features)

Action1

Top features

24/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/180609/Action1-RMM/#features)

### Recognition

RealVNC Connect is recognized as a top-rated tool in 5 Capterra Shortlist reports

Action1

Best Value Patch Management Software (2026) 

Best Value Patch Management Software (2025) 

Best Value Patch Management Software (2024) 

Best Value Patch Management Software (2023) 

Best Value Patch Management Software (2022) 

### Deployment & support

RealVNC Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Action1

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RealVNC Connect

-   By Realvnc
-   Located in United Kingdom
-   Founded in 2002

Action1

-   By Action1
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.45 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

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[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

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Contact vendor for pricing

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4.8

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vs

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Features

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/112011-173752/Zoho-Assist-vs-VNC-Connect)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru)

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.45 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$16.5/month

Price

€22.9/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-173752/AnyDesk-vs-VNC-Connect)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.45 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

vs

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$16.5/month

Price

$8.75/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-173752/Slack-vs-VNC-Connect)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

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Contact vendor for pricing

Price

$1950/year

4.7

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM)

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.45 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

vs

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$16.5/month

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4.4

Features

4.5

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/173752-177094/VNC-Connect-vs-Supremo-Remote-Desktop)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

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4.8

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[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[4.45 (167)](https://www.capterra.com/p/173752/VNC-Connect/reviews/)

vs

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$16.5/month

Price

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4.4

Features

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/146892-173752/ISL-Light-vs-VNC-Connect)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

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Contact vendor for pricing

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$3/month

4.7

Features

4.4

4.8

Ease of Use

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