# Compare UserTesting vs Maze 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Maze and UserTesting based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/173755-200860/UserTesting-vs-Maze --- # Maze vs UserTesting Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MazeUserTesting2/4 selected [Maze](https://www.capterra.com/p/200860/Maze/)[4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.5 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) [## Maze](https://www.capterra.com/p/200860/Maze/)[4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/) Starting Price $75.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 3.8 Reviews Sentiment Based on [10 reviews](#user-reviews) Positive 9 Neutral 0 Negative 1 [## UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.5 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) Starting Price $250.00one time Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [131 reviews](#user-reviews) Positive 116 Neutral 12 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in User Testing Software Best performer 22 / 50 Only Maze - API - Categorization/Grouping - Commenting/Notes 19 / 50 Only UserTesting - A/B Testing - Activity Dashboard - Alerts/Notifications User satisfaction User satisfaction 4.5 User reviews[10](https://www.capterra.com/p/200860/Maze/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 3.8 User satisfaction 4.5 User reviews[131](https://www.capterra.com/p/173755/UserTesting/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $75Per User, Per Month - Free version - Free trial Price starts from $250Per User, One Time - Free version - Free trial Best for Best for Maze empowers design and product teams to continuously collect user insights across the entire product development cycle that bring the confidence to create better user experiences. Best for Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more. ## User reviews Pros & cons Not enough reviews Jeswanth P. Data Analyst > "The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7144034) VR Verified Reviewer Freelance Video Editor > "High Disqualification Rate: You often spend more time on screening questionnaires only to be disqualified, rather than actually..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) Jeswanth P. Data Analyst > "In a nutshell, I am really happy to use this software till today, Because it is a slow and steady process of making some good..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7144034) MH Miles H. Product Analyst > "It’s not cheap, and some of the responses can feel hurried or low-effort, unless you vet participants well." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6865980) VR Verified Reviewer Physical therapist > "It is fair to both its testers and clients/partners by making sure that testers get paid for their honest work and that companies..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6362597) VR Verified Reviewer Freelance Video Editor > "In a whole hour you might qualify for one or two on a good day, which can be frustrating." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) VR Verified Reviewer Freelance Video Editor > "It's a legitimate site, well organized and provides genuine opportunities to earn money by providing actionable feedback to..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) BD Bilal D. bilaloop > "Misssions not selected by corresponding your profils" [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4830114) VR Verified Reviewer Freelance Video Editor > "Reliable Payments: Payments are processed automatically and reliably every week via paypal." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) SR Shravya R. QA > "Getting qualified for a test is the most difficult part, some test cases asks you for webcam access and not everyone might me..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4605265) VR Verified Reviewer Physical therapist > "I appreciate UserTesting for providing many testing opportunities for people of various demographics, jobs, and hobbies." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6362597) Sushobit R. Tester > "Has many bugs which don't let me test and create confusion leading to test rejection by users" [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2949368) MH Miles H. Product Analyst > "That has made our research more reliable and way more efficient." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6865980) IG Ivan G. Office Assistant > "The customer support is slow and there are better testing websites you can participate in." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2966302) VR Verified Reviewer Freelance Video Editor > "Engaging Work: There are always varying tasks that are interesting." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) Haniel L. IoT Developer > "The mobile application is very poor and gets bugged most of the time." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2962492) VR Verified Reviewer Freelance Video Editor > "User-Friendly Interface: The platform itself is very intuitive." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654) AR Alexis R. Owner of AER'S Apparel > "What I least like about UserTesting is that they would have me go through a little test before doing the actual review." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2892201) ZJ Zain J. Support Team Leader > "The tests pop up with a sound and you can work through the qualificaiton questions very easily." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525) VR Verified Reviewer Founder > "Occasionally a test does not load correctly (roughly 5% of the time)." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3397553) Refioe Billy M. Freelancer > "The fact that I can earn $10 in a few minutes testing websites and working from home, in fact, I not only like Usertesting, but I..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4629827) SO Stephanie O. Book reviewer > "I think it needs a lot of improvement" [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4792124) ZJ Zain J. Support Team Leader > "It gives you all the information you need, and I have found that when speaking to the clients, they are all very friendly,..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525) Amber H. President/CEO/Consultant/Speaker > "Two main disadvantages are that you're not going to qualify for every test." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3490114) CF Camila F. Analyst > "I'm having an amazing experience with UserTesting, it's helped me create and customize videos for marketing campaigns." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3610318) AR Alexis R. Owner of AER'S Apparel > "Sometimes I would spend like 30 minutes trying to get approved to do a review and it was VERY time consuming." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2892201) MP Marcellus P. Delivery Driver > "Awesome app which allows you to earn money reviewing app and web pages online." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4584163) Erin D. Marketing Consultant > "Sometimes I have tech issues with the mobile version." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3362943) Haritha C. Digital Marketing Executive > "The platform is very useful for both beginners and experts who just need some real life experience in usability testing or..." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3606725) CR Campbell R. UX Researcher > "Can be hard to learn the niche aspects of the platform" [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2969826) JH Julian H. UX Consultant > "A decent option for moderated usability testing. If you ignore the more experimental features, it's got everything you need." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4758487) NP Nabin P. CEO > "Very hard to get your test approved and get paid." [See full review](https://www.capterra.com/p/173755/UserTesting/#GetApp___2931259) Haritha C. Digital Marketing Executive > "We can easily make pocket money by giving genuine reviews that can help customers to buy the product." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3606725) PN Pranav N. User Research Specialist > "The screener also does not allow logic which is limiting when recruiting specific demographics" [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2426857) ZJ Zain J. Support Team Leader > "Its not over complicated, therefore very easy to navigate." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525) Zaiba S. Freelance Data Annotator > "Waiting for a test could get really tiresome, because the tests are rarely available." [See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2874930) [View Reviews](https://www.capterra.com/p/173755/UserTesting/reviews/) ## User interface 4.50 (10) [UserTesting](https://www.capterra.com/p/173755/UserTesting/) 4.49 (131) ### Features Maze Top features 22/50 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Assessment Management - Audience Targeting - Behavior Tracking - Benchmarking - Categorization/Grouping - Commenting/Notes - Conversion Rate Optimization - Customer Experience Management - Customer Segmentation - Customizable Categories - Customizable Fields - Customizable Questions - Customizable Reports - Data Import/Export - Demographic Data - Email Reminders - Engagement Tracking - Generative AI - Geotargeting - Heatmaps - Moderated Usability Testing - Performance Metrics - Performance Testing - Projections - Project Management - Quantitative Metrics - Question Library - Real-Time Analytics - Real-Time Data - Reporting/Analytics - Reporting & Statistics - Search/Filter - Single Sign On - Software Testing Management - Survey/Poll Management - Surveys & Feedback - Tagging - Third-Party Integrations - Usability Testing - User Management - Video recording/Transcriptions - Video Support [See all features](https://www.capterra.com/p/200860/Maze/#features) UserTesting 19/50 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Assessment Management - Audience Targeting - Behavior Tracking - Benchmarking - Categorization/Grouping - Commenting/Notes - Conversion Rate Optimization - Customer Experience Management - Customer Segmentation - Customizable Categories - Customizable Fields - Customizable Questions - Customizable Reports - Data Import/Export - Demographic Data - Email Reminders - Engagement Tracking - Generative AI - Geotargeting - Heatmaps - Moderated Usability Testing - Performance Metrics - Performance Testing - Projections - Project Management - Quantitative Metrics - Question Library - Real-Time Analytics - Real-Time Data - Reporting/Analytics - Reporting & Statistics - Search/Filter - Single Sign On - Software Testing Management - Survey/Poll Management - Surveys & Feedback - Tagging - Third-Party Integrations - Usability Testing - User Management - Video recording/Transcriptions - Video Support [See all features](https://www.capterra.com/p/173755/UserTesting/#features) ### Recognition No recognitions have been awarded to Maze No recognitions have been awarded to UserTesting ### Deployment & support Maze Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UserTesting Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Maze - By Maze - Located in France - Founded in 2018 UserTesting - By UserTesting - Located in United States - Founded in 2007 ## Popular Comparisons [Maze](https://www.capterra.com/p/200860/Maze/)[4.50 (10)](https://www.capterra.com/p/200860/Maze/reviews/) vs [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/)[4.57 (86)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) $75/month Price $0/month 4.2 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178766-200860/UsabilityHub-vs-Maze) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/)[4.57 (86)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) $250one time Price $0/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173755-178766/UserTesting-vs-UsabilityHub) [Maze](https://www.capterra.com/p/200860/Maze/)[4.50 (10)](https://www.capterra.com/p/200860/Maze/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.63 (541)](https://www.capterra.com/p/163516/Hotjar/reviews/) $75/month Price $39/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163516-200860/Hotjar-vs-Maze) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [Dovetail](https://www.capterra.com/p/174077/Dovetail/)[4.63 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) $250one time Price $0/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173755-174077/UserTesting-vs-Dovetail) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[4.74 (426)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/) $250one time Price Contact vendor for pricing 4.5 Features 4.6 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/72396-173755/Strategy-and-Research-vs-UserTesting) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) $250one time Price $39/month 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-173755/Lucky-Orange-vs-UserTesting) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.63 (541)](https://www.capterra.com/p/163516/Hotjar/reviews/) $250one time Price $39/month 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163516-173755/Hotjar-vs-UserTesting) [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) vs [CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/) $250one time Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173755-10021390/UserTesting-vs-CleverX)