# Compare Telnyx Suite vs Ooma Office 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Telnyx Suite and Ooma Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/173804-174109/Telnyx-vs-Ooma-Office

---

# Telnyx Suite vs Ooma Office Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Telnyx SuiteOoma Office2/4 selected

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

188

Neutral

3

Negative

4

[## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Starting Price

$19.95/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

220

Neutral

12

Negative

16

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,932 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Online Voice Transmission

NA

Video Conferencing

NA

API

4.8

Call Routing

4.7

73%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

4.5

Online Voice Transmission

4.5

Video Conferencing

5.0

API

NA

Call Routing

4.5

User satisfaction

User satisfaction

4.8

User reviews[195](https://www.capterra.com/p/173804/Telnyx/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.6

User satisfaction

4.4

User reviews[248](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$1Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$19.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.

Best for

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

## User reviews

Pros & cons

LD

Lance D.

Founder

> "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

RT

Renjith T.

Director

> "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

DN

Diego N.

Co-Founder

> "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415)

Serhii B.

QA Engineer

> "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035)

JC

Jason C.

Director, Medical Operations

> "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

MP

Matthew P.

Owner

> "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206)

JPS

Jagsharan Preet S.

CEO

> "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JR

James R.

Managing Director

> "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out fees, which..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627)

AY

Ahmed Y.

Director

> "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

VR

Verified Reviewer

CEO

> "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630)

RT

Renjith T.

Director

> "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

JP

John P.

Founder

> "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

JE

Joseph E.

ceo

> "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811)

AG

Abdul G.

Internet Marketing

> "At first, I had difficulty accessing the usage history for each AI Assistant call I tried."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer of..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

LK

Luke K.

advisor

> "support not always accurate, slow, documentation not up to date with the UI,... generally minor things."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322)

JS

Juan S.

CEO

> "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154)

JP

John P.

Founder

> "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

JC

Jason C.

Director, Medical Operations

> "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

AY

Ahmed Y.

Director

> "Some edge-case error messages lack clarity without support assistance."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

JP

John P.

Founder

> "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LA

Lekan A.

CEO

> "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from seamlessly..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

SB

Stephane B.

Director

> "We had an major issue with audio quality and delay."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293)

YP

Yash P.

founder

> "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call drop in..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384)

John H.

Founder

> "I had an issue with one of the inbound numbers which took a while to resolve."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

John H.

Founder

> "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

CP

Calvin P.

Consultant

> "The Onfido identification plugin does not work with some android devices."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831)

VT

Vera T.

Manager

> "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got clear and..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097)

NM

Nick M.

IT Manager

> "One of the times I was having problems the chat on their website was not working so I had to find their support number."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

ST

Steve T.

Sr. Software Engineer

> "I appreciate the transparency in message delivery status and the ability to monitor logs in real time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332)

JP

John P.

Founder

> "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LA

Lekan A.

CEO

> "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

DB

Dan B.

IT admin

> "Telnyx has no support capabillities."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

LD

Lance D.

Founder

> "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

WT

William T.

Founder

> "but the onboarding process was noticeably clunkier than Twilio."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864)

VR

Verified Reviewer

Owner, CTO

> "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915)

AR

Adrian R.

Network Administrator

> "Some initial call routing issues were present. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691)

JC

Jason C.

Director, Medical Operations

> "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers on..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

JL

Justin L.

EVP and Treasurer

> "Support Tickets not handled by same person from start to end all the time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047)

MG

Michal G.

\-

> "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475)

VR

Verified Reviewer

Freelancer

> "I am still trying and have not succeed."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042)

JPS

Jagsharan Preet S.

CEO

> "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JH

Jeff H.

Owner

> "It is a little hard to find what is needed on the portal. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561)

DB

Dan B.

IT admin

> "The IOT SIM card and SIP signalling works well, and the API documentation seems good."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

AD

Arturo D.

Co-owner

> "no tutorials so it makes it difficult to learn how to set things up."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499)

Flavio B.

Founder

> "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my workflows."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778)

TR

Tom R.

Network Engineer

> "Those are obscure features for most users, however, and irrelevant to most.)"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

JM

Jason M.

Owner

> "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694)

NM

Nick M.

IT Manager

> "Their support number is not well advertised."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

VR

Verified Reviewer

CMO

> "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208)

LN

Lynete N.

owner

> "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766)

CS

Chris S.

Support Technician

> "We have experienced crystal-clear call quality with virtually no latency, which is crucial for our customer support and sales teams."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6330203)

JP

JATIN P.

President

> "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560)

MA

Mouadh A.

dev

> "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110)

SP

Snehal P.

Founder

> "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

ST

Steve T.

Sr. Software Engineer

> "Message delivery has been fast and reliable, which is critical for the time-sensitive alerts we're sending."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332)

AA

Ashley A.

Markter

> "Blocking and suspending accounts without giving reasons."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792)

VR

Verified Reviewer

CEO

> "It gives a good first impression, and the documentation makes the product look capable."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630)

SP

Snehal P.

Founder

> "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

TR

Tom R.

Network Engineer

> "I'm grateful that standing up a company-wide SMS notification could be done in just a couple of days. When I opened a ticket about moving a number, the support was..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

James H.

Principle Network Operator

> "Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___2277505)

[View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/)

VR

Verified Reviewer

President

> "The features are pretty customizeable as well."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7089017)

KR

Kirk R.

Owner

> "We were not able to access voicemails left by patients, patients with emergency troubles on top of that."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

VR

Verified Reviewer

Owner

> "They are good to work with when setting it up and asking about features. But,"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7099237)

LK

Lia K.

Practice Manager

> "Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7094996)

ND

Nathan D.

Property manager

> "It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

JV

Jordan V.

Agent

> "It says nowhere on their website that you will be charged $15 to add an extra phone line, nor does it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

Allen E.

President

> "I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

JV

Jordan V.

Agent

> "In my experience I dealt with long wait times to get a hold of anybody and when I did speak to someone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

WD

Whitney D.

CEO

> "Over I was very pleased with Ooma office and features that I received and also being able to have the..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134410)

AG

Aaron G.

Senior Partner

> "Ooma issued me a phone number that I requested how I wanted my company name to show on caller ID and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SS

Sohrab S.

Dentist

> "The price is great and you can customize the features you need."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6506726)

JV

Jordan V.

Agent

> "There is no such thing as a free-trial they are offering unless you are okay with paying for the $55 to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

JV

Jordan V.

Agent

> "Then Ooma would be a good choice for you just based off the price point."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

VW

Vincent W.

Owner

> "Two things. When a call comes in, the call display only shows me the first and last name from my..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

Allen E.

President

> "Best of all is he phone app so you can make and receive calls and texts ont he go."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

CD

Chris D.

Owner

> "Some calls I was unable to hear the other person on the line when they were local and on a hardline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

ND

Nathan D.

Property manager

> "Their sales team was very persistent and informative."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

CD

Chris D.

Owner

> "Further, the lack of usable internet on their platform was a short term challenge."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

VW

Vincent W.

Owner

> "I also like that they have both mobile and desktop apps, as I am choosing to use only the desktop app. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

KR

Kirk R.

Owner

> "We lost business as we never had working phones."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

GC

George C.

Agent

> "Abundant features at a very affordable price - high quality calls and great support in the rare case..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

TG

Tom G.

Travel consultant

> "Voicemail doesn't always record or transcribe properly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6541875)

CT

Chelsea T.

Practice Manager

> "Faxes though email and texting through desktop is probably the biggest plus for us."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4809377)

CD

Chris D.

Owner

> "The quality of the calls was not always very consistent."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

SS

Susan S.

CEO

> "The menu option and ease of changing our office availability/hours is super."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

TP

Tim P.

Owner

> "There is an option to use the cell signal but it does not differentiate the app ring and the cell phone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134158)

SS

Susan S.

CEO

> "We are also excited about the mobility of the set up - we are changing our office and we just take it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

SS

Stephanie S.

President

> "This is less a concern with Ooma than our internet provider"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6537560)

TS

Thang S.

Technical Recruiter

> "Over all , I loved using Ooma Office , proper trail of text messages, you can track the time & date of..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3573923)

CF

C F.

Lawyer

> "Apps dont always show live red numbers of unread messages, texts, calls, voicemails"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134145)

DB

David B.

CEO

> "The outage was fixed in less than an hour so did not impact us much. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6150036)

KR

Kirk R.

Owner

> "As a small business it was horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

BW

Brian W.

Partner

> "Mobile phone integration has been valuable."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134271)

DH

Dee H.

Agent

> "So, if I am not using all of the features (according to their email - which I kept), then I should not..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

AD

Allie D.

Office Manager

> "Ooma Office is so easy to set up and use - that even I, the most inexperienced phone user, was able to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149634)

Keith W.

Owner

> "Ongoing issues with access and notification on my mobile phone."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

LG

Lisa G.

Assistant Executive Director

> "Easy to use and manage system for remote working environment for small staff."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6142187)

JD

Julie D.

manager

> "My only issue is when I change phones it is hard to get them running from the last one."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JV

Jesse V.

Principal Advisor

> "Text messaging, desktop app, recording features are so simple to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145458)

RF

Raquel F.

Sales Lead Associate

> "We had to switch to another software since we couldn't fix the bugs and errors."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4913917)

YM

Yasmir M.

Office Manager

> "Phone service awesome, clear no static with phone serives"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6114748)

DH

Dee H.

Agent

> "Within a few days of the trial period, I realized Ooma was not for me - even after downloading and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

AF

Anthony F.

owner

> "Ooma VOIP has been more efficient and reliable compared to cable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134040)

AG

Aaron G.

Senior Partner

> "They billed me twice for the first month which i wouldn't have noticed if I wasn't having other issues..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SL

Stephanie L.

Program Coordinator

> "We could also grow when we added new people."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

AG

Aaron G.

Senior Partner

> "They sent the wrong phone of a much lessor value and utility."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

JM

John M.

President

> "It is a great service for those who need a landline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149794)

JD

Julie D.

manager

> "when the internet is down phones are down."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

HM

Henry M.

office supervisor

> "easy to use and can be used on cell, computer and physical phone"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6151254)

AG

Aaron G.

Senior Partner

> "Blaming the issues on everything else instead of taking ownership of the issue. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SC

Sam C.

Owner

> "The monthly cost is cheap compared to the other options in the market and easy to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145555)

AG

Aaron G.

Senior Partner

> "The representatives constantly telling lies instead of fixing issues."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

JD

Julie D.

manager

> "The price when I was starting new was affordable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

VW

Vincent W.

Owner

> "So they're trying, but the bad thing is that all the customer service agents are incompetent. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

RL

Ryan L.

Office Associate

> "Auto Attendant makes it easy for callers to get to the department they are trying to reach via..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432)

RB

ROBERT B.

Owner

> "Sometime I here echos or get a bad connection."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145582)

VW

Vincent W.

Owner

> "Now that it's finally set up the way I like it, I think I'll be staying with Ooma for a long time."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

JB

Jake B.

Director

> "Their all lack many features."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6143007)

VP

Vicki P.

Office Manager

> "I very rarely have to be put on hold and they are always friendly, patient and very helpful! "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149715)

MM

Miranda M.

Administrator

> "It's challenging to find customer support, and they often walk us through how to restart it, and when..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

SL

Stephanie L.

Program Coordinator

> "It is a great product and was easy for even our tech challenged people to use."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

TM

Thomas M.

CEO

> "The customer service is horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6153741)

WE

Wayne E.

Systems Analyst

> "Extremely satisfied with the service, features, and price."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134005)

MW

Matthew W.

Owner/Photographer

> "I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___3030617)

RS

Rohin S.

Chiropractor

> "Setup and functionality are great."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145521)

GC

George C.

Agent

> "It is hard to think of something I don’t like … because there isn’t anything."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

SB

Scott B.

President

> "The phone system is clear with zero issues when connecting with my customers."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4354512)

MM

Megan M.

Marketing Coordinator

> "The set up was not as customizable as we had been promised in the sales pitch."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

SC

Scott C.

Agent

> "I have been with them for three years and will never switch away from them."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140927)

MM

Megan M.

Marketing Coordinator

> "The phones themselves had hardly any features and not many lines."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

RR

Rachele R.

owner

> "The overall use is great, and the price is reasonable. If I ever have questions the response time and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3545818)

MM

Miranda M.

Administrator

> "It is unreliable and flaky. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

KL

Keith L.

Account Manager

> "Good app - easy to change some features instantly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145436)

Rick Z.

Deputy Chief

> "I have an acount but have not actually started using it a my primary business line because getting..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3232466)

SK

Sangita K.

President and CEO

> "It is very affordable, user friendly with great service."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134028)

AH

Amy H.

Owner

> "It would ring every time I started my car. And it caused issues with it not ringing on the business..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3104341)

JA

Jolene A.

Owner

> "Great support when I needed it."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140941)

VR

Verified Reviewer

Partner

> "The app could be better-- it lacks some features, but also may sometimes miss calls"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2928466)

Keith W.

Owner

> "As a long-time, happy Ooma home user, I expected better."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

RL

Ryan L.

Office Associate

> "I can honestly say I have yet found a feature of this software that I dislike. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432)

[View Reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

## User interface

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

4.75 (195)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

4.43 (248)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Telnyx Suite

15/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/173804/Telnyx/#features)

Ooma Office

Top features

27/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/174109/Ooma-Office/#features)

### Recognition

Telnyx Suite is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value SMS MarketingSoftware (2026) 

Ooma Office is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Telnyx Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ooma Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Telnyx Suite

-   By Telnyx
-   Located in United States
-   Founded in 2009

Ooma Office

-   By Ooma
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

vs

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[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

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[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

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[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

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[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

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[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

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Contact vendor for pricing

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[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

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