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As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.
Businesses of any size who want to better connect with their customers.
Customer support - they're amazing. I've never had a telecom company with such great support - most companies are absolutely abysmal, and these guys are not just OK, they're great.
I am deeply displeased and disappointed in Telnyx.
The ease of use, the platform that's very easy to understand and more developer friendly. And the great customer service, always available to help.
The first call mistake -expensive destination- is not immediately refunded. I believe is a bit unreasonable for someone who does not bill more per month.
The flexible pricing options allow me to select the best product for each customer. I have been pleased with the technical support provided.
It's difficult running reports for multiple tenant accounts. Formatting of reports, having to schedule reports and then download them.
What are the best parts about telmex is there price is extremely competitive and the product works like it's supposed to.
Blocking and suspending accounts without giving reasons.
The overall experience was wonderful. I had a great salesman and a great implementation specialist.
The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working.
We have been nothing but happy with our Nextiva service. They have provided a complete VoIP solution with every option we wanted, and then some, at an amazing price.
I spent days asking to fix things but each time more problem and more things did not work. We were running in circles with the problems.
I love the ease of use and the ability to have crystal clear calls. It makes the experience that much bettter.
Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost. Forever ongoing contract auto-renewals without notifications to the client.
The system's reliability is outstanding, with minimal downtime, ensuring that we can always stay connected with our clients and team members.
We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
Wendy M.: Hi, I'm the owner of Global Flex Terraces and I give Telnyx a five out of five. Well, I switched from, I think, two different ones, which is Twilio and also Plivo. So I've noticed with Telnyx, it's a lot more simpler and quicker to get my number. And that's the main reason why I did them. I really believe that with Telnyx it is a lot simpler. And as far as the customer service, it really... Well, I especially like the tech support thing that I'm not so tech-savvy. They walk you through, and they have an 800 number with a live person there to help you out. And that's a golden [inaudible 00:00:52]. Well, it was pretty much easy. I actually had my Telnyx for quite some time, but as I remembered, it wasn't that difficult to start. So yeah, it's really easy. With the recommendations [inaudible 00:01:10], I would say that it would be mostly, I guess, the way they handled things. I would really recommend again Telnyx to a lot of people, especially if, A, you don't want to go through the [inaudible 00:01:32] process pretty much. So for that reason, that's why I would recommend anyone to use it. Speaker 2: Okay, then.
Sully: Hi, my name's Sully and my rating for Nextiva is a three. We're a web development company with seven people worldwide, four in the US. We used Nextiva up until about a year ago when we moved offices, and the new office required a different telephone company, but we were using them for VoIP services. The pricing was competitive with every major carrier, so I did like that. Nextiva's interface, and I believe that they have updated it since, but at the time, was very, very clunky and difficult to do. I really needed their support in setting up our auto attendance and hunt groups, and it was not possible, for instance, to manage the busy lamp fields on the phones at all with their system, you had to use the manufacturer's interface, and really the support for that interface wasn't very good. Like I said, I understand about a month and a half after I left that they switched that interface, I haven't seen the new one, but if it's anything like the old one, the old one was awful.
Telnyx Suite
Nextiva
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