--- title: "Compare Telnyx Suite vs VoIP.ms 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Telnyx Suite and VoIP.ms based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/173804-203084/Telnyx-vs-VoIP-ms" page_type: "comparison" language: "en" --- # Telnyx Suite vs VoIP.ms Features and Cost Comparison Last updated September 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Telnyx SuiteVoIP.ms2/4 selected [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.7 (196)](https://www.capterra.com/p/173804/Telnyx/reviews/) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.7 (196)](https://www.capterra.com/p/173804/Telnyx/reviews/) Starting Price $1.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [196 reviews](#user-reviews) Positive 188 Neutral 3 Negative 5 [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting Price $1.10/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment Based on [698 reviews](#user-reviews) Positive 678 Neutral 14 Negative 6 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings API 4.8 Call Routing 4.7 Chat/Messaging 4.8 Call Transfer NA Call Recording 4.8 65%Fit Missing features Not enough reviews Feature ratings API \-- Call Routing 4.7 Chat/Messaging NA Call Transfer 4.4 Call Recording 4.8 User satisfaction User satisfaction 4.7 User reviews[196](https://www.capterra.com/p/173804/Telnyx/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.8 Customer support 4.6 User satisfaction 4.8 User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $1Per Feature, Per Month - Free version - Free trial Price starts from $1.10Other, Per Month - Free version - Free trial Best for Best for As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. Best for Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service. ## User reviews Pros & cons JE Joseph E. ceo > "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) RT Renjith T. Director > "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) LAV Leandro Antú V. Fullstack develop, tech lead > "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) Serhii B. QA Engineer > "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035) LD Lance D. Founder > "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) VR Verified Reviewer CEO > "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630) JS Juan S. CEO > "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154) John H. Founder > "I had an issue with one of the inbound numbers which took a while to resolve." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) DN Diego N. Co-Founder > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415) MP Matthew P. Owner > "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206) LAV Leandro Antú V. Fullstack develop, tech lead > "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) AG Abdul G. Internet Marketing > "At first, I had difficulty accessing the usage history for each AI Assistant call I tried." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339) LA Lekan A. CEO > "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) NM Nick M. IT Manager > "One of the times I was having problems the chat on their website was not working so I had to find their support number." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) JC Jason C. Director, Medical Operations > "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) LK Luke K. advisor > "support not always accurate, slow, documentation not up to date with the UI,... generally minor things." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322) JPS Jagsharan Preet S. CEO > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) YP Yash P. founder > "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384) AY Ahmed Y. Director > "Some edge-case error messages lack clarity without support assistance." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) AY Ahmed Y. Director > "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) SB Stephane B. Director > "We had an major issue with audio quality and delay." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293) John H. Founder > "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) JR James R. Managing Director > "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627) RT Renjith T. Director > "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) LA Lekan A. CEO > "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) JP John P. Founder > "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) VR Verified Reviewer Owner, CTO > "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915) AD Arturo D. Co-owner > "no tutorials so it makes it difficult to learn how to set things up." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499) MG Michal G. \- > "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475) JP John P. Founder > "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) DB Dan B. IT admin > "The IOT SIM card and SIP signalling works well, and the API documentation seems good." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) JC Jason C. Director, Medical Operations > "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) JP John P. Founder > "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JM Jason M. Owner > "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694) LN Lynete N. owner > "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766) VR Verified Reviewer CMO > "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208) WT William T. Founder > "but the onboarding process was noticeably clunkier than Twilio." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864) VT Vera T. Manager > "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) John H. Founder > "I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) CP Calvin P. Consultant > "The Onfido identification plugin does not work with some android devices." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831) JE Joseph E. ceo > "Documentation is detailed enough for developers who need to dive deep into SIP configurations." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) JP John P. Founder > "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) AA Alfonso A. CEO > "Technical support helps you, and it's a better option than Twilio, from before you sign up until you're already using the service." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7010224) JP JATIN P. President > "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560) ST Steve T. Sr. Software Engineer > "I appreciate the transparency in message delivery status and the ability to monitor logs in real time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332) SP Snehal P. Founder > "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) LD Lance D. Founder > "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) AR Adrian R. Network Administrator > "Some initial call routing issues were present. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691) JC Jason C. Director, Medical Operations > "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) AA Ashley A. Markter > "Blocking and suspending accounts without giving reasons." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792) PC Peter C. Software Engineer > "Also their documentation as well as support service is very helpful for questions and getting direct feedback for questions or issues." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6748074) JH Jeff H. Owner > "It is a little hard to find what is needed on the portal. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561) JPS Jagsharan Preet S. CEO > "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) TR Tom R. Network Engineer > "Those are obscure features for most users, however, and irrelevant to most.)" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996) VR Verified Reviewer Founder > "A2P support is awesome, they are the only provider that replied to my emails regarding campaign rejection." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7037966) SP Snehal P. Founder > "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) GF Galus F. Founder > "We were able to connect our AI assistant solution to their numbers without relying on a traditional provider." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6737133) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) Flavio B. Founder > "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) AH Austin H. COO > "They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6808741) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) MA Mouadh A. dev > "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) [View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/) RZ Roberto Z. SEO > "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) Caleb B. Founder > "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) JS Jonathan S. Principal > "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) RZ Roberto Z. SEO > "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning,..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) JS Jonathan S. Principal > "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) JR Jeff R. Owner > "Unresolved issues with SMS capabilities on main DID numbers" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845) Caleb B. Founder > "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) DD Dennis D. Owner > "Their documentation is often a bit lacking or out of date." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) RZ Roberto Z. SEO > "What I liked most about VoIP.ms is its reliability and flexibility." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) BH Billy H. Student > "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563) Dave W. CEO > "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491) JL John L. Owner > "I cancelled the account and will stick with my current VOIP provider Ubiquiti" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922) MY Michael Y. Mechanical Designer > "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) KG Karl G. Director of Information Systems > "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169) DD Dennis D. Owner > "I like how easy it is to procure a new DID / Local Number." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) MB Michael B. Founder > "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158) Randal B. Principal Consultant > "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) DZ David Z. CEO > "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) HF Hunter F. Proprietor > "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) RP Ryan P. Owner > "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279) Randal B. Principal Consultant > "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) EP Elizabeth P. VP > "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958) Anthony W. Owner > "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345) RE Ryk E. CEO > "We have had some difficulties in matching inbound services on end points with the right servers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971) Cameron D. Digital Marketing Manager > "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060) MH Marin H. Owner > "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174) RT Ryan T. Head Of Integrated Search & Data Performance > "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517) BF Brendan F. Director of Business Development > "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000) MD Michael D. President > "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318) DC David C. System Engineer > "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302) DV Dave V. IT Manager > "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652) PL Peter L. Chief cook & bottle washer > "The SMS/MMS service can not receive messages from certain providers/numbers. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390) RZ Roberto Z. SEO > "My experience with VoIP.ms has been smooth and reliable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) DC David C. President > "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095) KG Kevin G. Owner > "Its the best support experience I have ever had with a carrier" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6647342) JV Jocelyn V. President/Owner > "During that time SIP disconnects and phones cannot make or receive calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599953) RM Rob M. VP, Systems > "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123) MY Michael Y. Mechanical Designer > "The website can be a little tricky to navigate due to the number of options and features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) CR Corey R. Energy Manager > "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166) JL Jonathan L. Administrator > "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776) David P. Director > "The advantages are the interconnect information, and loop back IVR test functions, feature codes." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132) NR Nigel R. CEO > "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914) VR Verified Reviewer Broker > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361) JD Jonathan D. IT > "The billing method in USD are difficult to convert in CAD billing Taxes" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115) PM Paul M. Senior System Administrator > "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444) DZ David Z. CEO > "The most difficult part of the service is the initial setup - i.e. creating your account." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) HF Hunter F. Proprietor > "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) VR Verified Reviewer home user > "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250) CL Constantine L. President > "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094) EV Eric V. CEO > "There was a DDOS attack few months ago where we had zero service for 3-4 Days." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719) Randal B. Principal Consultant > "I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) RB Richard B. Owner > "I needed a phone and didn't want to pay for a hardline just for phone service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454) AH Andrew H. Technology Consultant > "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083) EB Erik B. owner > "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588) VR Verified Reviewer Founder > "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) VR Verified Reviewer CEO > "The user interface does not look good, modern and is not well designed." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729) ML Mitch L. Executive Pastor > "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011) ML Marjorie L. Coordinator > "The messaging system could be improved , we don’t use that feature very often" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478) AH Alexander H. General Director > "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795) VC Vincent C. Senior Technical Level Designer > "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639) ES Enrique S. Owner > "Call routing flexibility, allows me to properly handle incoming calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160) SC Satish C. VP > "The configuration documentation is difficult to follow for non-technical folks." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030) JC Jozo C. Architect > "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472) EC Evgeny C. Founder > "The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls,..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3177448) VR Verified Reviewer Founder > "They have loads of features and functionalities, and also provide an API to interact with their services." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) GB Guy B. consultant > "the service was interrupted for a few days following a denial of Service Attack" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296) JD James D. Regional Director > "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114) SW Shawn W. N/A > "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263) JC Janet C. Bookkeeper > "They ported my old landline for free and had tons of options to customize its use. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599967) MD Michel D. Network specialist > "Intermittent Call interruptions or calls degraded" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078) PW Patrick W. Owner/Managing Member > "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455) VR Verified Reviewer Telephone Administrator > "It shouldn't have to be so hard to reconfigure your lines." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161) PG Paul G. Animation Director > "The voice quality of the calls is extremely good." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6032660) DC Devin C. President > "It is too high for the international rate to China." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352) LW Lucas W. Owner > "I like how flexible I can manage my bills for different numbers and hosting sites." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650) TB Teala B. Office Manager > "Using a VoIP app can be confusing for our techs" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354) CK Chris K. Admin > "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674) MB Michelle B. Registered Nurse > "Integration issue during initial set up was quite tricky" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523) EC Emma C. C-Level > "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235) SS Stan S. Director > "Monthly cost of having DID is a little too high." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131) VR Verified Reviewer Broker > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361) VR Verified Reviewer CEO > "The user interface does not look good, modern and is not well designed." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729) VR Verified Reviewer Founder > "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) DO Dave O. Owner > "Web interface was difficult to manage at first but not any more" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4444520) PC Paul C. VP > "Simple interface for experienced users, has many features regular phone systems don't offer." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989463) FoL François L. Enterprise architect > "Some instructions are difficult to understand for a newcomer" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990309) JC Jozo C. Architect > "It's a full-featured platform with a control panel that's easy to use with quick response time." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472) EB Erik B. owner > "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588) MD Michael D. President > "Integrated well with our freepbx server" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991083) MB Michelle B. Registered Nurse > "Integration issue during initial set up was quite tricky" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523) CB Christopher B. Owner > "Integration was easy with the exception of getting DID's for my area" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989561) Louis Paul M. Enterprise Architect > "Many options difficults to integrate." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989818) WA Wayne A. President > "Very easy to use and integrate with my current system." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989335) WL Will L. Investor > "Hard to understand various functions ." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990367) [View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/) ## User interface [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) 4.74 (196) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Telnyx Suite 12/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/173804/Telnyx/#features) VoIP.ms Top features 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/203084/VoIP-ms/#features) ### Recognition Telnyx Suite Best Value Cloud Communication Platform Software (2026)  VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value VoIP Software (2022)  ### Deployment & support Telnyx Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos VoIP.ms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Telnyx Suite - By Telnyx - Located in United States - Founded in 2009 VoIP.ms - By VoIP.ms - Located in Canada - Founded in 2007 ## 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