# Compare Telnyx Suite vs 800.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Telnyx Suite and 800.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/173804-208208/Telnyx-vs-800-com

---

# Telnyx Suite vs 800.com Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Telnyx Suite800.com2/4 selected

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

[800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

[## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

188

Neutral

3

Negative

4

[## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

LW

DT

Based on [330 reviews](#user-reviews)

Positive

309

Neutral

13

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,941 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Call Routing

4.7

Mobile Access

NA

Call Transfer

NA

Call Logging

NA

Alerts/Notifications

4.7

76%Fit

Missing features

Feature ratings

Call Routing

4.7

Mobile Access

4.9

Call Transfer

4.7

Call Logging

NA

Alerts/Notifications

4.7

User satisfaction

User satisfaction

4.8

User reviews[195](https://www.capterra.com/p/173804/Telnyx/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.6

User satisfaction

4.7

User reviews[330](https://www.capterra.com/p/208208/800-com/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$1Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.

Best for

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## User reviews

Pros & cons

LD

Lance D.

Founder

> "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

RT

Renjith T.

Director

> "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

DN

Diego N.

Co-Founder

> "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415)

Serhii B.

QA Engineer

> "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035)

JC

Jason C.

Director, Medical Operations

> "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

MP

Matthew P.

Owner

> "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206)

JPS

Jagsharan Preet S.

CEO

> "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JR

James R.

Managing Director

> "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out fees, which..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627)

AY

Ahmed Y.

Director

> "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

VR

Verified Reviewer

CEO

> "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630)

RT

Renjith T.

Director

> "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

JP

John P.

Founder

> "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

JE

Joseph E.

ceo

> "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811)

AG

Abdul G.

Internet Marketing

> "At first, I had difficulty accessing the usage history for each AI Assistant call I tried."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer of..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

LK

Luke K.

advisor

> "support not always accurate, slow, documentation not up to date with the UI,... generally minor things."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322)

JS

Juan S.

CEO

> "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154)

JP

John P.

Founder

> "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

JC

Jason C.

Director, Medical Operations

> "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

AY

Ahmed Y.

Director

> "Some edge-case error messages lack clarity without support assistance."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

JP

John P.

Founder

> "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LA

Lekan A.

CEO

> "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from seamlessly..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

SB

Stephane B.

Director

> "We had an major issue with audio quality and delay."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293)

YP

Yash P.

founder

> "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call drop in..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384)

John H.

Founder

> "I had an issue with one of the inbound numbers which took a while to resolve."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

John H.

Founder

> "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

CP

Calvin P.

Consultant

> "The Onfido identification plugin does not work with some android devices."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831)

VT

Vera T.

Manager

> "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got clear and..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097)

NM

Nick M.

IT Manager

> "One of the times I was having problems the chat on their website was not working so I had to find their support number."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

ST

Steve T.

Sr. Software Engineer

> "I appreciate the transparency in message delivery status and the ability to monitor logs in real time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332)

JP

John P.

Founder

> "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LA

Lekan A.

CEO

> "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

DB

Dan B.

IT admin

> "Telnyx has no support capabillities."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

LD

Lance D.

Founder

> "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

WT

William T.

Founder

> "but the onboarding process was noticeably clunkier than Twilio."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864)

VR

Verified Reviewer

Owner, CTO

> "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915)

AR

Adrian R.

Network Administrator

> "Some initial call routing issues were present. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691)

JC

Jason C.

Director, Medical Operations

> "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers on..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

JL

Justin L.

EVP and Treasurer

> "Support Tickets not handled by same person from start to end all the time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047)

MG

Michal G.

\-

> "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475)

VR

Verified Reviewer

Freelancer

> "I am still trying and have not succeed."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042)

JPS

Jagsharan Preet S.

CEO

> "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JH

Jeff H.

Owner

> "It is a little hard to find what is needed on the portal. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561)

DB

Dan B.

IT admin

> "The IOT SIM card and SIP signalling works well, and the API documentation seems good."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

AD

Arturo D.

Co-owner

> "no tutorials so it makes it difficult to learn how to set things up."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499)

Flavio B.

Founder

> "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my workflows."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778)

TR

Tom R.

Network Engineer

> "Those are obscure features for most users, however, and irrelevant to most.)"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

JM

Jason M.

Owner

> "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694)

NM

Nick M.

IT Manager

> "Their support number is not well advertised."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

VR

Verified Reviewer

CMO

> "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208)

LN

Lynete N.

owner

> "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766)

CS

Chris S.

Support Technician

> "We have experienced crystal-clear call quality with virtually no latency, which is crucial for our customer support and sales teams."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6330203)

JP

JATIN P.

President

> "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560)

MA

Mouadh A.

dev

> "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110)

SP

Snehal P.

Founder

> "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

ST

Steve T.

Sr. Software Engineer

> "Message delivery has been fast and reliable, which is critical for the time-sensitive alerts we're sending."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332)

AA

Ashley A.

Markter

> "Blocking and suspending accounts without giving reasons."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792)

VR

Verified Reviewer

CEO

> "It gives a good first impression, and the documentation makes the product look capable."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630)

SP

Snehal P.

Founder

> "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

TR

Tom R.

Network Engineer

> "I'm grateful that standing up a company-wide SMS notification could be done in just a couple of days. When I opened a ticket about moving a number, the support was..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

James H.

Principle Network Operator

> "Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___2277505)

[View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/)

CR

Calvin R.

CEO

> "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CH

Chris H.

CMO

> "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873)

LW

Lena W.

Owner

> "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

TF

Tracy F.

Chief Growth Operations Officer

> "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125)

DT

Donald T.

Owner

> "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624)

KA

Karen A.

VP of Ops

> "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262)

BB

Brent B.

Owner

> "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JT

Julia T.

Concierge beauty services

> "The lack of options and information within the application."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950)

CR

Calvin R.

CEO

> "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

ET

Elvia T.

Mold Technician

> "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

BV

Bhargav V.

Owner

> "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606)

KL

Kiersten L.

Managing Director

> "Some issues with calls being immediately dropped ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

BB

Brent B.

Owner

> "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

WC

Wayne C.

Owner

> "The billing is a bit of an issue for me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

CR

Calvin R.

CEO

> "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CO

Cynthia O.

Solopreneur

> "The platform and verification to get the system up and running is excessive and very labor intensive"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

ML

Michael L.

Owner

> "Features and prices for unlimited phone service and vanity number options were better than other carriers"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

JT

Jeannita T.

Managing Member

> "The online interface is not exactly intuitive."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

KL

Kiersten L.

Managing Director

> "We were able to set up a very professional voicemail in a short amount of time using the built in tools ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

MV

Mayank V.

owner

> "The final monthly cost includes some mandatory regulatory fees that add up."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524)

ML

Michael L.

Owner

> "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

BA

Betty A.

CEO

> "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122)

AB

Ajah B.

Interior Designer

> "It’s a solid solution for small business owners who need a reliable communication system without something overly..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538)

MC

Micah C.

Business Analyist

> "Was disappointed in not having the ability for tracking call lengths."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606)

JR

Jennifer R.

Senior Director of Global Marketing

> "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673)

AP

Arziki P.

CEO

> "The only complaint I would have is with the text-verification feature."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676)

TW

Terri W.

President

> "I printed my business cards with the toll-free option, and they look so professional."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302)

DB

Daniel B.

Owner

> "I canceled my service last year and I just see they charged my credit card several hundred dollars."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076)

JT

Jeannita T.

Managing Member

> "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

LR

L. R.

Chief Executive

> "Not sure what I don't enjoy about 800.coms service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738)

LW

Lena W.

Owner

> "I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

JT

Joseph T.

Agent Broker

> "I was unable to get my old 800# reactivated, even though no one is using it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194)

SS

Stacey S.

Owner and Business Operations Manager

> "I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7073744)

AM

Adriana M.

Vice President

> "There isnt anything to add in this category"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496)

JS

Julian S.

CEO

> "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

LG

Lucas G.

Owner

> "sometimes the app wouldnt notify me of calls coming in."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007)

GS

Gabby S.

CEO

> "Overall, 800.com has been a solid tool for managing business calls and communication."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937)

CM

Carl M.

CEO

> "I don’t always receive my calls or notifications when someone calls."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616)

BB

Brent B.

Owner

> "The system works smoothly and saves time for daily business operations."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JS

Julian S.

CEO

> "App is a little glitchy."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

NV

Nina V.

CMO

> "The call tracking and analytics are especially helpful for businesses that want insight into their calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025)

AS

Amitai S.

Owner

> "The cost is high for the level of service provide."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095)

AN

Anna N.

Founder

> "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642)

GL

Gabriel L.

Sales Division

> "Sometimes my calls drop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838)

MB

Mike B.

Web Consultant

> "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038)

RE

Robin E.

CEO

> "Pricing is a little too high, could be better."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801)

WW

William W.

Managing Partner

> "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622)

MD

Matt D.

Director of Marketing

> "Do not need IT support."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393)

GM

Goran M.

Regional Sales and Support Manager

> "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459)

MN

Mark N.

Managing director

> "Hard to have a con"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203)

AB

Axel B.

COO

> "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647)

DD

Dan D.

Owner

> "Works great on desktop but lacks the ability to answer calls on desktop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

MF

Minet F.

CEO

> "I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050104)

GC

Gregory C.

President

> "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

ET

Elvia T.

Mold Technician

> "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call ..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

GS

George S.

CEO

> "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393)

ST

Sunshine T.

CEO

> "I would really recommend If you’re needing a phone line for your business. Or just needing an extra line."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7131057)

DD

Dan D.

Owner

> "Have not had any need to interact with the 800.com team."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

BC

Brandon C.

Owner

> "No issues, customer service was excellent and I was able to successfully port over my old office number which was my..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7045537)

XB

Xenia B.

Executive Director

> "Was very difficult to set up, not sure if mine is setup correctly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738)

CR

Calvin R.

CEO

> "It solved our need for a professional business presence instantly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

GC

Gregory C.

President

> "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

JV

JanetStar V.

Evangelist

> "I like the support provided in maneuvering through the site and understanding how it works."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7075521)

KR

Karlee R.

Office Manager

> "I don't like the call forwarding, however I understand it is a way for them to to track calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716)

RB

Richard B.

CEO

> "It's great for companies with multiple location and even just a small business with one location. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863605)

SF

Steven F.

President

> "There appears to be no option to turn off receiving voice mail recordings."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525)

CO

Cynthia O.

Solopreneur

> "I really like the ability to create a custom 800 number. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

JV

James V.

Owner

> "Since I have only had our 877 phone number for 2 days, I am not able to answer this question."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635)

WC

Wayne C.

Owner

> "The person who signed me up for the service was nice, but it would be really helpful to get a call before I get disconnected"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

VM

Victoria M.

Office Manager

> "I wish voicemails went to the extension, not all to me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548)

ST

Sandra T.

Insurance Producer

> "I find the service a huge help when I am too busy to answer call."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114879)

SE

Sonya E.

Manager

> "I can someone called me back to help me, but I wasn't able to talk @ that time."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672)

BA

Brad A.

Firm Administrator

> "The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7041129)

RR

Rich R.

Owner

> "Setting up was a little confusing when I thought I was deleting one thing."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186)

[View Reviews](https://www.capterra.com/p/208208/800-com/reviews/)

## User interface

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

4.75 (195)

[800.com](https://www.capterra.com/p/208208/800-com/)

4.71 (330)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Telnyx Suite

17/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/173804/Telnyx/#features)

800.com

Top features

26/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/208208/800-com/#features)

### Recognition

Telnyx Suite is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value SMS MarketingSoftware (2026) 

800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Telnyx Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

800.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Telnyx Suite

-   By Telnyx
-   Located in United States
-   Founded in 2009

800.com

-   By 800.com
-   Located in United States
-   Founded in

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