--- title: "Compare Telnyx Suite vs Google Voice 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Telnyx Suite and Google Voice based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/173804-210592/Telnyx-vs-Voice" page_type: "comparison" language: "en" --- # Telnyx Suite vs Google Voice Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Telnyx SuiteGoogle Voice2/4 selected [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.7 (196)](https://www.capterra.com/p/173804/Telnyx/reviews/) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (726)](https://www.capterra.com/p/210592/Voice/reviews/) [## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.7 (196)](https://www.capterra.com/p/173804/Telnyx/reviews/) Starting Price $1.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [196 reviews](#user-reviews) Positive 188 Neutral 3 Negative 5 [## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (726)](https://www.capterra.com/p/210592/Voice/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [726 reviews](#user-reviews) Positive 669 Neutral 44 Negative 13 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Not enough reviews Feature ratings VoIP Connection 4.8 VoIP 5.0 Call Routing 4.7 Call Center Management 4.5 Call Recording 4.8 63%Fit Missing features Feature ratings VoIP Connection 4.6 VoIP 4.0 Call Routing NA Call Center Management 4.4 Call Recording NA User satisfaction User satisfaction 4.7 User reviews[196](https://www.capterra.com/p/173804/Telnyx/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.8 Customer support 4.6 User satisfaction 4.5 User reviews[726](https://www.capterra.com/p/210592/Voice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.2 Price starts from Price starts from $1Per Feature, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. Best for Not provided by vendor ## User reviews Pros & cons JE Joseph E. ceo > "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) RT Renjith T. Director > "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) LAV Leandro Antú V. Fullstack develop, tech lead > "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) Serhii B. QA Engineer > "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035) LD Lance D. Founder > "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) VR Verified Reviewer CEO > "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630) JS Juan S. CEO > "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154) John H. Founder > "I had an issue with one of the inbound numbers which took a while to resolve." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) DN Diego N. Co-Founder > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415) MP Matthew P. Owner > "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206) LAV Leandro Antú V. Fullstack develop, tech lead > "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) AG Abdul G. Internet Marketing > "At first, I had difficulty accessing the usage history for each AI Assistant call I tried." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339) LA Lekan A. CEO > "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) NM Nick M. IT Manager > "One of the times I was having problems the chat on their website was not working so I had to find their support number." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) JC Jason C. Director, Medical Operations > "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) LK Luke K. advisor > "support not always accurate, slow, documentation not up to date with the UI,... generally minor things." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322) JPS Jagsharan Preet S. CEO > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) YP Yash P. founder > "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384) AY Ahmed Y. Director > "Some edge-case error messages lack clarity without support assistance." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) AY Ahmed Y. Director > "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) SB Stephane B. Director > "We had an major issue with audio quality and delay." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293) John H. Founder > "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) JR James R. Managing Director > "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627) RT Renjith T. Director > "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) LA Lekan A. CEO > "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) JP John P. Founder > "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) VR Verified Reviewer Owner, CTO > "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915) AD Arturo D. Co-owner > "no tutorials so it makes it difficult to learn how to set things up." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499) MG Michal G. \- > "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475) JP John P. Founder > "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) DB Dan B. IT admin > "The IOT SIM card and SIP signalling works well, and the API documentation seems good." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) JC Jason C. Director, Medical Operations > "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) JP John P. Founder > "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JM Jason M. Owner > "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694) LN Lynete N. owner > "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766) VR Verified Reviewer CMO > "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208) WT William T. Founder > "but the onboarding process was noticeably clunkier than Twilio." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864) VT Vera T. Manager > "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) John H. Founder > "I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) CP Calvin P. Consultant > "The Onfido identification plugin does not work with some android devices." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831) JE Joseph E. ceo > "Documentation is detailed enough for developers who need to dive deep into SIP configurations." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) JP John P. Founder > "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) AA Alfonso A. CEO > "Technical support helps you, and it's a better option than Twilio, from before you sign up until you're already using the service." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7010224) JP JATIN P. President > "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560) ST Steve T. Sr. Software Engineer > "I appreciate the transparency in message delivery status and the ability to monitor logs in real time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332) SP Snehal P. Founder > "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) LD Lance D. Founder > "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) AR Adrian R. Network Administrator > "Some initial call routing issues were present. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691) JC Jason C. Director, Medical Operations > "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) AA Ashley A. Markter > "Blocking and suspending accounts without giving reasons." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792) PC Peter C. Software Engineer > "Also their documentation as well as support service is very helpful for questions and getting direct feedback for questions or issues." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6748074) JH Jeff H. Owner > "It is a little hard to find what is needed on the portal. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561) JPS Jagsharan Preet S. CEO > "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) TR Tom R. Network Engineer > "Those are obscure features for most users, however, and irrelevant to most.)" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996) VR Verified Reviewer Founder > "A2P support is awesome, they are the only provider that replied to my emails regarding campaign rejection." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7037966) SP Snehal P. Founder > "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) GF Galus F. Founder > "We were able to connect our AI assistant solution to their numbers without relying on a traditional provider." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6737133) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) Flavio B. Founder > "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) AH Austin H. COO > "They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6808741) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) MA Mouadh A. dev > "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) [View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/) SG Shea G. Counselor > "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to utilize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) TO Tyra O. People Operations Specialist II > "I hardly ever use it, and I always get spam calls. And when I get spam calls and hit "ignore" they just keep on ringing forever and ever until..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7159659) Kimberly S. Lead Care Manager > "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) JS JaKeitha S. Therapist > "My biggest and only complaint is that sometimes it has glitches and bugs that causes issues that impacts my communication." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7163577) Kimberly S. Lead Care Manager > "Google Voice integrates seamlessly with my home cell service and hardware." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Kimberly S. Lead Care Manager > "My company uses Google Voice to assign each employee a work number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I am frustrated that there is a 160 character limit for SMS texts." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) PK Paul K. President > "It allows for easy access to text messaging as well as meetings." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) VR Verified Reviewer Owner > "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my credits..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139) Marcus B. owner > "google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7147162) Wren W. Owner and Officient > "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) PK Paul K. President > "Google Voice is an excellent solution for a business looking for an effective VoIP." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) Kimberly S. Lead Care Manager > "There are a lot of features I am not familiar with, so I would say better training material is needed." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Kimberly S. Lead Care Manager > "I make approximately 20 calls a day through Google Voice and have never had an issue!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) TA Tommy A. Adult Ministry Associate > "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195) PD Presley D. Owner > "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657) AL Aaron L. Videographer > "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151) Dhakadiya O. Manager > "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615) LP Lexus P. Ceo > "Sometimes the connection is not the best and calls hang up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) JG Jesus G. Case Worker > "The paid plans are very cheap, and offer great 24/7 customer support just a call away." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7162178) AH Ariz H. Academic Director > "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006) JS John S. GM > "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502) RS Rebecca S. Myself > "Sometimes calls won't come through until after the caller hung up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892) SC Shirita C. Therapist and Owner > "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179) VR Verified Reviewer Supervisor customer service specialist > "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) EG Erica G. CEO > "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345) TM Teighlor M. Administrative specialist > "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035) RT Ryan T. Head Of Integrated Search And Data Performance > "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) RT Ryan T. Head Of Integrated Search And Data Performance > "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) HL Holly L. BDC Manager > "I love being able to call customers without them knowing my real phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) KC Khalid C. freelancer > "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps or..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835) SB Sara B. Functional Medicine Nutritionist > "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774) RT Ryan T. Head Of Integrated Search And Data Performance > "This means no access to authentication systems required for mobile and remote work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) RD Robert D. Sport Director > "I was able to speak with customers without having to use my personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702) Tiara H. Founder > "Some businesses and services do not support VoIP phone numbers." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380) DF Deborah F. Owner and Photographer > "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058) RS Ryan S. Pastor of Digital Ministry > "The Google voice app on iOS can be a bit buggy at times." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449) SG Shea G. Counselor > "I'd recommend it to anyone in small business or private practice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) TM Troy M. closer > "Sometimes issues with voice mail clarity but not enough to not use the software" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142) HL Holly L. BDC Manager > "Love that I can use this on my phone and a desktop." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) DE Deepak E. Program Manager I > "Voice lags if used with less or minimum internet speed" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) MB Martin B. Accounting clerk > "That I can’t add new contacts using my phone app" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675) BO Baraza O. Manager > "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801) AK Aryn K. Transaction Coordiation > "I tend to get randome calls from people trying to reach other people than me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796) TW Tyler W. Health Coach > "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010) ED Eugene D. Project Manager > "The features are lacking, especially the mobile application." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570) NS Niki S. Counselor > "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859) SS Skye S. CEO > "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041) EK Elizabeth K. Professor > "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253) PL Paul L. chief operating officer > "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535) MZ Mohamed Z. Technicien réseau > "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message record." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796) HW Henry W. CEO > "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing: 'we..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012) RT Ryan T. Sales Engineer > "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308) VR Verified Reviewer Psychologist > "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416) JA Jessica A. Fashion Photographer > "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745) VR Verified Reviewer Supervisor customer service specialist > "Also get a lot of spam texts and calls." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) DE Destiny E. RFSW > "Offers free numbers, calls are free in the US, you can call internationally for an extra fee." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610) RM Rosalina M. Executive Assistant/ Freelancer > "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) Wes P. Principal Software Engineer > "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the same..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086) TH Tisha H. vice president > "Can't get all message in reading form all the time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439) Wren W. Owner and Officient > "Love that its free." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) ZM Zofia M. Customer Service and Sales Support Associate > "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) RM Rosalina M. Executive Assistant/ Freelancer > "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there should be..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) KR Kayleigh R. School Psychologist > "I like that you can use Google Voice from your personal cell phone and call families from Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6126733) JW Jennifer W. Paranormal tour guide > "As convenient as the Wi-Fi reception is, there is one downside. If you have issues with Wi-Fi then your phone will also be down. Or if you're..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4636332) VR Verified Reviewer Supervisor customer service specialist > "Overall its good when need something to make calls in case ur phone breaks or if need a messaging system." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) CL Claudia L. Accounting Manager > "Google Voice calls require internet connections, which could be a downside if you are in an area that doesn't have a strong internet connection." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4440657) IJ Ikiera J. Call center > "I love how easy it is to use, I can use this phone for my business, it’s affordable and it sends you emails for your notifications on the app, it..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6179865) RD Rick D. CEO > "The iOS app allows you to use only internet but this feature has never worked to make outgoing calls." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___4514575) LT Lee T. Owner > "I liked the convenience of being able to choose my location and phone number best about Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6135966) ZM Zofia M. Customer Service and Sales Support Associate > "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) AM Aries M. Sales Representative > "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924) RB Rita B. Teacher > "One of the things that I love about using Google Voice is that it allows you to protect yourself. If you don’t like giving your own personal..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4788351) Ferdinand K. graphist > "I didn't find much that I don't like, only that the logo doesn't show in the imediat that it's a google application referring to the colors..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4382258) VR Verified Reviewer Video producer > "Having the ability to use several devices allows you to sync all of your data and contact them from any of your devices." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4420626) RB Roxanne B. Dog Groomer / Pet Sitter Owner > "I understand that you send out an email notifying users, however your emails get lost in the spam and junk mail." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4763976) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) ZM Zofia M. Customer Service and Sales Support Associate > "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) Ferdinand K. graphist > "I didn't find much that I don't like, only that the logo doesn't show in the imediat that it's a google application referring to the colors..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4382258) AJ Abhijeet J. Owner > "Smooth and organized interface without bugs." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056) KI Katie I. Ceo > "The intro ad for google voice, and having to hit the button to go through is confusing and inconvenient" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4749487) Vignesh M. Senior Process Associate > "It provides good quality, clear icons, and user interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4787343) EK Eric K. Software Analyst > "Too basic, no auto recording, very slow to load into the browser and the layout of the system wasn't nearly as user friendly as it should be." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2796157) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) RJ Raphael J. CFO > "Doesn’t integrate with Facebook or Google my business." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2590286) DK Daniela K. Translator > "The biggest pro for me is how easy it is to integrate with other Google products." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4595949) CF Chad F. Instructional Technology Coach > "The setup isn't the most easily understood process." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2472734) MP Michael P. Owner > "Google Voice has definitely become an integral part of business. " [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3841353) AS Antonio S. Bioinformatician > "Limited availability and slow response from customer support" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4558896) KC Keetria C. CEO > "Easy integration and setup process." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3383549) AG Adam G. deputy executive director > "The application is expensive compared to other VoIP service providers" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229) VR Verified Reviewer Publisher > "Relatively easy to use and easy to use with other Google products, including Android and Gmail." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6011114) Majd A. Digital App > "Customer support can be slow to respond sometimes." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4884241) NT Naf T. QA Tech > "It's easy to use and works well with the network." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433617) Stefanie J. Account Manager > "I really don't like how many dropped calls my employees and I experienced as well as the lack of 24hr live customer support." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3374125) [View Reviews](https://www.capterra.com/p/210592/Voice/reviews/) ## User interface [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) 4.74 (196) [Google Voice](https://www.capterra.com/p/210592/Voice/) 4.54 (726) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Telnyx Suite Top features 12/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/173804/Telnyx/#features) Google Voice 5/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/210592/Voice/#features) ### Recognition Telnyx Suite Best Value Cloud Communication Platform Software (2026)  Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Telnyx Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Telnyx Suite - By Telnyx - Located in United States - Founded in 2009 Google Voice - By Google - Located in United States - Founded in ## 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