# Compare Telnyx Suite vs Mango Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Telnyx Suite and Mango Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/173804-249548/Telnyx-vs-Mango-Voice

---

# Telnyx Suite vs Mango Voice Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Telnyx SuiteMango Voice2/4 selected

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

[## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

188

Neutral

3

Negative

4

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Starting Price

$32.95/month

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

TE

TE

Based on [110 reviews](#user-reviews)

Positive

70

Neutral

17

Negative

23

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,376 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Online Voice Transmission

NA

Video Conferencing

NA

API

4.8

Chat/Messaging

4.8

63%Fit

Missing features

Feature ratings

Mobile Access

3.1

Online Voice Transmission

3.9

Video Conferencing

NA

API

2.8

Chat/Messaging

4.2

User satisfaction

User satisfaction

4.8

User reviews[195](https://www.capterra.com/p/173804/Telnyx/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.6

User satisfaction

3.7

User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

$1Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$32.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.

Best for

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

## User reviews

Pros & cons

LD

Lance D.

Founder

> "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

Serhii B.

QA Engineer

> "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035)

JPS

Jagsharan Preet S.

CEO

> "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JR

James R.

Managing Director

> "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out fees,..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627)

JE

Joseph E.

ceo

> "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811)

RT

Renjith T.

Director

> "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

JP

John P.

Founder

> "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

JS

Juan S.

CEO

> "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154)

AG

Abdul G.

Internet Marketing

> "At first, I had difficulty accessing the usage history for each AI Assistant call I tried."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339)

DN

Diego N.

Co-Founder

> "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415)

JP

John P.

Founder

> "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LAV

Leandro Antú V.

Fullstack develop, tech lead

> "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679)

JP

John P.

Founder

> "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LA

Lekan A.

CEO

> "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from seamlessly..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

SB

Stephane B.

Director

> "We had an major issue with audio quality and delay."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293)

JC

Jason C.

Director, Medical Operations

> "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

VR

Verified Reviewer

CEO

> "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630)

YP

Yash P.

founder

> "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call drop in..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384)

John H.

Founder

> "I had an issue with one of the inbound numbers which took a while to resolve."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

AY

Ahmed Y.

Director

> "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

MP

Matthew P.

Owner

> "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206)

John H.

Founder

> "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

NM

Nick M.

IT Manager

> "One of the times I was having problems the chat on their website was not working so I had to find their support number."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

RT

Renjith T.

Director

> "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423)

LK

Luke K.

advisor

> "support not always accurate, slow, documentation not up to date with the UI,... generally minor things."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322)

LA

Lekan A.

CEO

> "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339)

JP

John P.

Founder

> "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206)

LD

Lance D.

Founder

> "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283)

DB

Dan B.

IT admin

> "Telnyx has no support capabillities."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

VR

Verified Reviewer

Owner, CTO

> "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915)

AY

Ahmed Y.

Director

> "Some edge-case error messages lack clarity without support assistance."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891)

MG

Michal G.

\-

> "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475)

AR

Adrian R.

Network Administrator

> "Some initial call routing issues were present. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691)

JPS

Jagsharan Preet S.

CEO

> "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933)

JL

Justin L.

EVP and Treasurer

> "Support Tickets not handled by same person from start to end all the time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047)

DB

Dan B.

IT admin

> "The IOT SIM card and SIP signalling works well, and the API documentation seems good."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490)

VR

Verified Reviewer

Freelancer

> "I am still trying and have not succeed."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042)

JC

Jason C.

Director, Medical Operations

> "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

JH

Jeff H.

Owner

> "It is a little hard to find what is needed on the portal. "

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561)

JM

Jason M.

Owner

> "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694)

AD

Arturo D.

Co-owner

> "no tutorials so it makes it difficult to learn how to set things up."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499)

VR

Verified Reviewer

CMO

> "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208)

TR

Tom R.

Network Engineer

> "Those are obscure features for most users, however, and irrelevant to most.)"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

MA

Mouadh A.

dev

> "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110)

NM

Nick M.

IT Manager

> "Their support number is not well advertised."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134)

VT

Vera T.

Manager

> "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got clear and..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097)

LN

Lynete N.

owner

> "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?"

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766)

TR

Tom R.

Network Engineer

> "I'm grateful that standing up a company-wide SMS notification could be done in just a couple of days. When I opened a ticket about moving a number, the support was..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996)

WT

William T.

Founder

> "but the onboarding process was noticeably clunkier than Twilio."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864)

MA

Mouadh A.

dev

> "It gives us the confidence to build and deliver communications without worrying about stability or hidden costs."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110)

CP

Calvin P.

Consultant

> "The Onfido identification plugin does not work with some android devices."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831)

John H.

Founder

> "I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521)

JP

JATIN P.

President

> "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560)

JE

Joseph E.

ceo

> "Documentation is detailed enough for developers who need to dive deep into SIP configurations."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811)

SP

Snehal P.

Founder

> "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

AA

Alfonso A.

CEO

> "Technical support helps you, and it's a better option than Twilio, from before you sign up until you're already using the service."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7010224)

AA

Ashley A.

Markter

> "Blocking and suspending accounts without giving reasons."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792)

ST

Steve T.

Sr. Software Engineer

> "I appreciate the transparency in message delivery status and the ability to monitor logs in real time."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332)

SP

Snehal P.

Founder

> "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385)

JC

Jason C.

Director, Medical Operations

> "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993)

James H.

Principle Network Operator

> "Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to..."

[See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___2277505)

[View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/)

TE

Taya E.

Medical Assistant

> "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

GO

Gwen O.

Amin Manager

> "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132)

TE

Taya E.

Medical Assistant

> "I like that you can easily access call logs and get customer support."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

NT

Nicki T.

OWNER

> "I do not know how they perform their audit but it was done incorrectly."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931)

RC

Rebeca C.

Front Desk Representative

> "It allows me to keep in touch with clients/patients very easily."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

EE

Erika E.

Front desk

> "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

MB

Matt B.

IT Project Managment

> "What i like about Mango Voice is the team is willing to work with you to solve issues."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549)

AT

Allie T.

Director of Operations

> "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

RC

Rebeca C.

Front Desk Representative

> "Mango it's an easy access app."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

BS

Barbara S.

Office Manager

> "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740)

TL

Tiffany L.

Office Manager

> "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

KH

Kelsey H.

Accounts Receivable

> "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

NG

Nicole G.

COO

> "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

VS

Venkatesh S.

CEO

> "The number porting was incomplete when I was told it was but then it had not been and both my offices was..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653)

LM

Lori M.

Office Mgr

> "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104)

RB

Roger B.

Owner/dentist

> "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066)

CD

Chelsea D.

Front Office Manager

> "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

SW

Sean W.

Doctor

> "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654)

JV

Jenny V.

Office Manager

> "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

JP

Jonathan P.

Patient Care Coordinator

> "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "I like being able to use my cell phone when I'm out of the office and still be able to contact patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

NG

Nicole G.

COO

> "The price point was much better than our previous VOIP telephone provider with much better software and..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

KC

Kyle C.

Owner

> "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

JH

Jake H.

CEO

> "I love that we can record our calls to train our team on what they are doing well and what can be improved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812)

JV

Jenny V.

Office Manager

> "I use the android version and it is inconsistent on working while trying to call people from the office number."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

DM

Daryl M.

president- moss chiropractic

> "I didn't know there were so many more options to help manage calls and messaging. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093)

JO

Jenell O.

Office Manager

> "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

PP

Pattee P.

Office manager

> "My patients love being able to text me and it's a much quicker response time than email."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100)

AT

Allie T.

Director of Operations

> "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

JJ

Jennie J.

Front Office

> "I also like the feature of being able to see how is calling the office"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092)

MO

Melissa O.

Office Manager

> "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685)

JO

Jenell O.

Office Manager

> "I was able to let them know what I wanted and they made it happen within the programs scope."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

MB

Michelle B.

Dds/owner

> "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984)

HB

Holly B.

Office Manager

> "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636)

AL

Amy L.

Office Manager

> "Phones, systems, customer service, billing, app, you name it, it does not work like it should. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069)

EE

Erika E.

Front desk

> "How easy it is to use.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

KS

Kim S.

Office Manager

> "We recently have ha many issues with dropped calls, lines down or east coast issues.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614)

DW

Dawn W.

Office Manager

> "I can also change or update the settings easily online as well, very."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

JC

Jon C.

Dentist

> "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946)

BD

Benjamin D.

Associate

> "The phones work for calls, but are otherwise only OK."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236)

JR

Janine R.

Office Manager

> "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996)

NL

Nicole L.

Schedule Coordinator

> "I like that all calls are recorded and you can go back and listen."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035)

BB

Blair B.

Practice Administrator

> "For a medical office to be without phone service for HOURS and have no one to speak with about it is..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708)

CD

Chelsea D.

Front Office Manager

> "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

CM

Christina M.

Office Manager

> "The phones are constantly "down" - or the phones work but voicemail is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536)

KC

Kyle C.

Owner

> "I like their text feature when it works."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

PP

Parth P.

Dentist

> "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

DP

Dustin P.

Office Manager

> "VOIP is a cheaper alternative and is easy to manage once you learn the interface."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662)

MM

Mary M.

Office Manager

> "The amount of times the service is interrupted and is down."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221)

BG

Bhumija G.

Dentist

> "Caller id is a useful feature ."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669)

BP

Bradford P.

Owner

> "Seems like we get dropped calls and have had multiple several hour long outages."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833)

DC

Diana C.

Office Manager

> "Mango is easy to call or chat with and the service and resolutions are quick. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

JM

Jodie M.

Owner/Doctor

> "Can be a bit challenging to figure out some of the features which leads to them not being utilized"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055)

JP

Jonathan P.

Patient Care Coordinator

> "I do think that it's easy to use on my cell phone when I work remotely."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

MW

Marc W.

Owner

> "Call lag, static, dropped calls frequently"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616)

DC

Diana C.

Office Manager

> "Minimal issues and great resolution."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

KC

Kyle C.

Owner

> "Now, about every 4-6 weeks there is an outage where their services do not work."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

BD

Brian D.

Pediatric Dentist

> "Easy to use app and like the ability to choose my own numbers"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

ES

Ellis S.

Owner

> "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998)

TL

Tiffany L.

Office Manager

> "It is also very convenient that we can also fax using this software!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

SC

Scott C.

Owner

> "Once again the only gripe is the web app and the texting that are terrible."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017)

AL

Arnel L.

dentist

> "Porting was easy and staff can use it right away without much training."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531)

AB

Abishek B.

Owner

> "Wait times with customer service are ridiculously long."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771)

JB

Jessica B.

Purchasing

> "Mango has great customer service and is always there quickly to help."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668)

PP

Parth P.

Dentist

> "When phone systems go down and we lose business"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

JE

Jay E.

VP

> "Pretty consistent most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058)

OL

Olivia L.

Admin Assistant

> "Phone lines get are off and there is no time given of it being resolved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095)

RL

Richard L.

Office Manager / IT Administrator

> "It's stable most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047)

JP

Jonathan P.

Patient Care Coordinator

> "I have to keep signing in and go through that whole process and it does waste time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JH

Justin H.

Dentist

> "Easy to implement, I like the new text option"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445)

RV

Rose V.

Guest Relations Manager

> "In Canada, the Mango Voice app is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086)

DW

Dawn W.

Office Manager

> "Very pleased, as a matter of fact, I have told several other offices about Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

SW

Sandra W.

Office Manager

> "The previous questions make me aware we may not be using our service to its full potential."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528)

VR

Verified Reviewer

dentist

> "integrations works great."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682)

BD

Brian D.

Pediatric Dentist

> "It is hard to determine how to setup your own voicemail"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

JP

Jonathan P.

Patient Care Coordinator

> "The app is very easy to navigate and it gets the job done."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

TH

Tariq H.

DENTIST

> "it gets more pricey if you add users."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147)

KH

Kelsey H.

Accounts Receivable

> "Customer Service is great and always super helpful!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

JP

Jonathan P.

Patient Care Coordinator

> "However, the repetition of signing in does waste a lot of time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

[View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

## User interface

[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

4.75 (195)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

3.69 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Telnyx Suite

15/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/173804/Telnyx/#features)

Mango Voice

Top features

26/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/249548/Mango-Voice/#features)

### Recognition

Telnyx Suite is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value SMS MarketingSoftware (2026) 

Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Telnyx Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mango Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Telnyx Suite

-   By Telnyx
-   Located in United States
-   Founded in 2009

Mango Voice

-   By Mango Voice
-   Located in United States
-   Founded in

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