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Telnyx Suite vs Acefone: Which is a better fit?

Updated on November 24th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,868 reviews from VoIP users.
% Fit
Missing features
Feature ratings
Online Voice Transmission
NA
Mobile Access
NA
Call Routing
4.6
Voice Mail
NA
Call Recording
4.8
% Fit
High performer
Feature ratings
Online Voice Transmission
4.7
Mobile Access
4.6
Call Routing
4.4
Voice Mail
4.4
Call Recording
4.7
User satisfaction
4.7
User reviews122
Ease of use
4.6
Functionality
4.7
Value for money
4.7
Customer support
4.6
4.7
User reviews132
Ease of use
4.6
Functionality
4.6
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.

We serve Small, Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
WENDY M
OWNER
5.0

Wendy M.: Hi, I'm the owner of Global Flex Terraces and I give Telnyx a five out of five. Well, I switched from, I think, two different ones, which is Twilio and also Plivo. So I've noticed with Telnyx, it's a lot more simpler and quicker to get my number. And that's the main reason why I did them. I really believe that with Telnyx it is a lot simpler. And as far as the customer service, it really... Well, I especially like the tech support thing that I'm not so tech-savvy. They walk you through, and they have an 800 number with a live person there to help you out. And that's a golden [inaudible 00:00:52]. Well, it was pretty much easy. I actually had my Telnyx for quite some time, but as I remembered, it wasn't that difficult to start. So yeah, it's really easy. With the recommendations [inaudible 00:01:10], I would say that it would be mostly, I guess, the way they handled things. I would really recommend again Telnyx to a lot of people, especially if, A, you don't want to go through the [inaudible 00:01:32] process pretty much. So for that reason, that's why I would recommend anyone to use it. Speaker 2: Okay, then.

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User interface
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1 Video
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1 screenshot
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3 screenshots

Telnyx Suite

2/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
  • Alerts/Notifications
  • API
See All features
Hide VoIP Software Features -

Acefone

Top Features
43/44
Show VoIP Software Features +

Telnyx Suite

--

Acefone

  • Best Value VoIP
    Software (2023)
  • Best Value VoIP
    Software (2022)
Telnyx Suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acefone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Telnyx Suite
  • By Telnyx
  • Located in United States
  • Founded in 2009
Acefone
  • By Acefone
  • Located in United Kingdom
  • Founded in 2019
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