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K-12, independent schools, private schools, Montessori schools, childcare centers, faith-based schools, extracurricular programs, and other organization types in both Canada and the United States.
Designed for Tourism. Tab helps Hotels, Hostels and Tour Companies across Latin America, Africa & South East Asia get paid.
Software itself is simple and cleanly designed and straightforward to use. We really liked the ability for families to manage their own payment methods and choosing a plan that suits them best.
We have had some parents miss the account creation step and then have trouble registering their student when the next enrollment comes around.
Overall, we have been pleased with our service. We recognize that TUIO is a growing company making great strides in the education management industry.
Some features were difficult to access at first and I struggled to find them. Commonly needed actions were not visible in menus.
It is extremely easy to use, practical, user friendly, excellent font, superior feedback and elegant style.
Additionally, I'm unable to read the entire text when selecting from the form fields. This makes it very difficult to add the correct field to a new form.
Even though it is user friendly there is customer support available all the time to walk through and help navigate if there are ever any questions. Very happy with all the service thus far.
The setting up of my account was a bit confusing at first. Was shown an invoice date that I though was the day the payment will come out and that confused me.
Easy to set up and amazing customer feedback. Its one of the few payment apps in South America so its been very helpful to our business.
Getting charged on refunds and the lack of transparency in this. Also receiving payment after the tour is finished is a burden for the cash flow of travel companies.
The fees are reasonable, and the system has worked perfectly for us in the last 3 years we have used it daily. Their customer support is superb, always very responsive, polite and gets it done.
Also, during the height of the COVID-19 crisis, TAB withheld checked in payments. Those were, payments for stays that fell within our standard no money back T&Cs.
Very good online secure payments and the best company we have worked that processes all international credits including Amex, in a reliable, straightforward and transparent way.
This caused us untold issues with complaints, loss of client confidence and credibility. We asked TAB that they should at least separate their fee from the hotel cost.
I love it and I would recommend it to all my friends especially in the hospitality industry.
Have trouble with selfie part of the transaction at times.
Lynda J.: Hi, my name's Lynda. I'm Director at a private school and my rating for TUIO is five out of five stars. For more reviews like this, click below. Before using TUIO, we had numerous people working on collecting data and keeping track of tuition payments. And once we moved to TUIO, it became all encompassing and all involved, and we were able to save money on staffing and also the amount of time that was spent chasing after families to make sure they continue payment and pay on time. It has just been a huge time saver. After chasing after parents and after accepting so many different types of payments, TUIO really simplified things. They work either directly through banking or through Visa or MasterCard and it just became so easy. Parents easily accepted it as well and we are now a well-oiled machine because of the TUIO program. TUIO's tech support was like no other. I've never had a company where I contacted them through email and they responded immediately. I know that is how I operate and I was really, really pleased to see that TUIO was the same. I've received personal phone calls, personal emails, and they offered the same to our parents and families. Within a day they were always responding, so it was just a wonderful, wonderful experience to set up and to get things started because they were there for us the whole way. If you are still thinking and contemplating on whether or not to turn to TUIO for your enrollment needs, I would say don't hesitate. The difference in my life and the stress that I was under has all been relieved because of this program, so I would not hesitate to recommend, but also to encourage you to try it immediately. It is definitely saved time, effort, and emotion in my day to day work.
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