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DealerSocket's iDMS solution was custom built to meet the needs of Independent and BHPH dealerships across the U.S. and Canada.
AutoManager is the ideal solution for dealers of all sizes. Our products are easy-to-use, feature-loaded, and competitively priced to fit your budget.
IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration.
There are a lot of glitches when they are updating the software and a lot of times the system lags behind.
FEX was a great product, and Dealersocket was a great company, prior to the acquisition by Vista Equity Partners. Then everything changed.
The Finance and Sales Manager users still miss FEX.
It is a great tool that provides as much information as you need all in one place. I'd say that IDMS is a worthy investment for any BHPH dealer looking to simplify their collections process.
Our people were trained on how to use the system (by us), so user error was not the problem.
We really appreciate all the things the program offers. It does a lot of things, including reports that help the business.
They had months to prepare for our Jan 1 cut-over date, but when we launched on this date, the conversion was a disaster.
I like the cost being somewhat fair, and I like that most other companies now recognize them. We have been with them since the inception.
Limited Migration Tools, Limited some of the utility.
Great help, very friendly, made the transaction go very smoothly. Sensitive content hidden] was of great help comes highly recommended.
Lots of glitches; problems with printing forms all the time. You must call them to update.
For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website. Very easy to manage, and seamless when entering new pieces of inventory.
There are some loading errors and crash errors that tend to pop up. Most of the time the tech support can figure it out pretty quickly though.
Very easy to use and support very good help ,[sensitive content hidden] has been super helpful knows.
Also cannot look up any info from another computer unless you pay to have it installed there also.
Tracy: Hello. My name is Tracy. I'm the service director. I give IDMS by Dealersocket five stars. For more reviews like this, click below. IDMS allows us to, number one, track our client base from leads all the way through to past clients who purchased vehicles from us. It also allows us to better maintain our inventory and track the inventory we have in the vehicles on our lot. I like the fact that IDMS has multiple avenues to get to the data. You can search by inventory, you can search by customer, you can search by deal. You can see all of your data related to one deal in one place. I can see their trade in, I can see their customer details if they've purchased cars from us before, it also pulls all of their support financial, who financed their loan, et cetera, all in a one place. It just makes our processes real simple. I would say probably the fact that it logs me out when I'm not in it after three or four minutes, just because I think it's a safety feature, but it wants me to continue to log in, but that's it. There's hardly anything I can complain about when it comes to that software.
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