# Compare Ooma Office vs VoIP.ms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ooma Office and VoIP.ms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/174109-203084/Ooma-Office-vs-VoIP-ms

---

# Ooma Office vs VoIP.ms Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Ooma OfficeVoIP.ms2/4 selected

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Starting Price

$19.95/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

220

Neutral

12

Negative

16

[## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting Price

$1.10/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [697 reviews](#user-reviews)

Positive

678

Neutral

14

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Weave

4.3 (666)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### RingByName

4.6 (69)

* * *

Starting Price

$28.95

Per User,Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

### JustCall

4.1 (223)

* * *

Starting Price

$29.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

80%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Unitel Voice

4.5 (61)

* * *

Starting Price

$9.99

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,899 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

4.5

Online Voice Transmission

4.5

Video Conferencing

5.0

API

NA

Call Routing

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

NA

Online Voice Transmission

4.6

Video Conferencing

5.0

API

\--

Call Routing

4.7

User satisfaction

User satisfaction

4.4

User reviews[248](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.4

User satisfaction

4.8

User reviews[697](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$19.95Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1.10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## User reviews

Pros & cons

VR

Verified Reviewer

President

> "The features are pretty customizeable as well."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7089017)

AG

Aaron G.

Senior Partner

> "Ooma issued me a phone number that I requested how I wanted my company name to show on caller ID and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

VR

Verified Reviewer

Owner

> "They are good to work with when setting it up and asking about features. But,"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7099237)

KR

Kirk R.

Owner

> "We were not able to access voicemails left by patients, patients with emergency troubles on top of that."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

ND

Nathan D.

Property manager

> "It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

LK

Lia K.

Practice Manager

> "Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7094996)

Allen E.

President

> "I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

JV

Jordan V.

Agent

> "It says nowhere on their website that you will be charged $15 to add an extra phone line, nor does it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

WD

Whitney D.

CEO

> "Over I was very pleased with Ooma office and features that I received and also being able to have the..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134410)

JV

Jordan V.

Agent

> "In my experience I dealt with long wait times to get a hold of anybody and when I did speak to someone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

SS

Sohrab S.

Dentist

> "The price is great and you can customize the features you need."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6506726)

JV

Jordan V.

Agent

> "There is no such thing as a free-trial they are offering unless you are okay with paying for the $55 to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

JV

Jordan V.

Agent

> "Then Ooma would be a good choice for you just based off the price point."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

VW

Vincent W.

Owner

> "Two things. When a call comes in, the call display only shows me the first and last name from my..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

Allen E.

President

> "Best of all is he phone app so you can make and receive calls and texts ont he go."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

CD

Chris D.

Owner

> "Some calls I was unable to hear the other person on the line when they were local and on a hardline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

ND

Nathan D.

Property manager

> "Their sales team was very persistent and informative."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

CD

Chris D.

Owner

> "Further, the lack of usable internet on their platform was a short term challenge."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

VW

Vincent W.

Owner

> "I also like that they have both mobile and desktop apps, as I am choosing to use only the desktop app. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

KR

Kirk R.

Owner

> "We lost business as we never had working phones."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

GC

George C.

Agent

> "Abundant features at a very affordable price - high quality calls and great support in the rare case..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

AG

Aaron G.

Senior Partner

> "They billed me twice for the first month which i wouldn't have noticed if I wasn't having other issues..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

CT

Chelsea T.

Practice Manager

> "Faxes though email and texting through desktop is probably the biggest plus for us."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4809377)

TG

Tom G.

Travel consultant

> "Voicemail doesn't always record or transcribe properly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6541875)

SS

Susan S.

CEO

> "The menu option and ease of changing our office availability/hours is super."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "They sent the wrong phone of a much lessor value and utility."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SS

Susan S.

CEO

> "We are also excited about the mobility of the set up - we are changing our office and we just take it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "Blaming the issues on everything else instead of taking ownership of the issue. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

TS

Thang S.

Technical Recruiter

> "Over all , I loved using Ooma Office , proper trail of text messages, you can track the time & date of..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3573923)

AG

Aaron G.

Senior Partner

> "The representatives constantly telling lies instead of fixing issues."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

DB

David B.

CEO

> "The outage was fixed in less than an hour so did not impact us much. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6150036)

CD

Chris D.

Owner

> "The quality of the calls was not always very consistent."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

BW

Brian W.

Partner

> "Mobile phone integration has been valuable."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134271)

TP

Tim P.

Owner

> "There is an option to use the cell signal but it does not differentiate the app ring and the cell phone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134158)

AD

Allie D.

Office Manager

> "Ooma Office is so easy to set up and use - that even I, the most inexperienced phone user, was able to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149634)

SS

Stephanie S.

President

> "This is less a concern with Ooma than our internet provider"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6537560)

LG

Lisa G.

Assistant Executive Director

> "Easy to use and manage system for remote working environment for small staff."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6142187)

CF

C F.

Lawyer

> "Apps dont always show live red numbers of unread messages, texts, calls, voicemails"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134145)

JV

Jesse V.

Principal Advisor

> "Text messaging, desktop app, recording features are so simple to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145458)

KR

Kirk R.

Owner

> "As a small business it was horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

YM

Yasmir M.

Office Manager

> "Phone service awesome, clear no static with phone serives"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6114748)

DH

Dee H.

Agent

> "So, if I am not using all of the features (according to their email - which I kept), then I should not..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

AF

Anthony F.

owner

> "Ooma VOIP has been more efficient and reliable compared to cable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134040)

Keith W.

Owner

> "Ongoing issues with access and notification on my mobile phone."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

SL

Stephanie L.

Program Coordinator

> "We could also grow when we added new people."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

JD

Julie D.

manager

> "My only issue is when I change phones it is hard to get them running from the last one."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JM

John M.

President

> "It is a great service for those who need a landline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149794)

RF

Raquel F.

Sales Lead Associate

> "We had to switch to another software since we couldn't fix the bugs and errors."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4913917)

HM

Henry M.

office supervisor

> "easy to use and can be used on cell, computer and physical phone"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6151254)

DH

Dee H.

Agent

> "Within a few days of the trial period, I realized Ooma was not for me - even after downloading and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

SC

Sam C.

Owner

> "The monthly cost is cheap compared to the other options in the market and easy to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145555)

JD

Julie D.

manager

> "when the internet is down phones are down."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JD

Julie D.

manager

> "The price when I was starting new was affordable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

VW

Vincent W.

Owner

> "So they're trying, but the bad thing is that all the customer service agents are incompetent. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

RL

Ryan L.

Office Associate

> "Auto Attendant makes it easy for callers to get to the department they are trying to reach via..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432)

RB

ROBERT B.

Owner

> "Sometime I here echos or get a bad connection."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145582)

VW

Vincent W.

Owner

> "Now that it's finally set up the way I like it, I think I'll be staying with Ooma for a long time."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

JB

Jake B.

Director

> "Their all lack many features."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6143007)

VP

Vicki P.

Office Manager

> "I very rarely have to be put on hold and they are always friendly, patient and very helpful! "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149715)

MM

Miranda M.

Administrator

> "It's challenging to find customer support, and they often walk us through how to restart it, and when..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

SL

Stephanie L.

Program Coordinator

> "It is a great product and was easy for even our tech challenged people to use."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

TM

Thomas M.

CEO

> "The customer service is horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6153741)

WE

Wayne E.

Systems Analyst

> "Extremely satisfied with the service, features, and price."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134005)

MW

Matthew W.

Owner/Photographer

> "I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___3030617)

RS

Rohin S.

Chiropractor

> "Setup and functionality are great."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145521)

GC

George C.

Agent

> "It is hard to think of something I don’t like … because there isn’t anything."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

SB

Scott B.

President

> "The phone system is clear with zero issues when connecting with my customers."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4354512)

MM

Megan M.

Marketing Coordinator

> "The set up was not as customizable as we had been promised in the sales pitch."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

SC

Scott C.

Agent

> "I have been with them for three years and will never switch away from them."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140927)

MM

Megan M.

Marketing Coordinator

> "The phones themselves had hardly any features and not many lines."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

RR

Rachele R.

owner

> "The overall use is great, and the price is reasonable. If I ever have questions the response time and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3545818)

MM

Miranda M.

Administrator

> "It is unreliable and flaky. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

KL

Keith L.

Account Manager

> "Good app - easy to change some features instantly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145436)

VR

Verified Reviewer

IT Admin

> "Voicemail transcription is an extra cost, as is PC/Mac softphone, which is a bummer."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2803345)

SK

Sangita K.

President and CEO

> "It is very affordable, user friendly with great service."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134028)

Rick Z.

Deputy Chief

> "I have an acount but have not actually started using it a my primary business line because getting..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3232466)

JA

Jolene A.

Owner

> "Great support when I needed it."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140941)

AH

Amy H.

Owner

> "It would ring every time I started my car. And it caused issues with it not ringing on the business..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3104341)

Keith W.

Owner

> "As a long-time, happy Ooma home user, I expected better."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

VR

Verified Reviewer

Partner

> "The app could be better-- it lacks some features, but also may sometimes miss calls"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2928466)

[View Reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

JS

Jonathan S.

Principal

> "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

RZ

Roberto Z.

SEO

> "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

JS

Jonathan S.

Principal

> "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

JR

Jeff R.

Owner

> "Unresolved issues with SMS capabilities on main DID numbers"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845)

RZ

Roberto Z.

SEO

> "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DD

Dennis D.

Owner

> "Their documentation is often a bit lacking or out of date."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

Dave W.

CEO

> "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491)

BH

Billy H.

Student

> "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a UK..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563)

MY

Michael Y.

Mechanical Designer

> "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my business..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

KG

Karl G.

Director of Information Systems

> "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169)

HF

Hunter F.

Proprietor

> "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to learn the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

MB

Michael B.

Founder

> "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options in less I..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158)

Anthony W.

Owner

> "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345)

DZ

David Z.

CEO

> "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they can't add..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

Cameron D.

Digital Marketing Manager

> "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my business."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060)

RP

Ryan P.

Owner

> "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279)

RT

Ryan T.

Head Of Integrated Search & Data Performance

> "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to setup - the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517)

EP

Elizabeth P.

VP

> "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958)

MD

Michael D.

President

> "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318)

RE

Ryk E.

CEO

> "We have had some difficulties in matching inbound services on end points with the right servers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971)

DV

Dave V.

IT Manager

> "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do anything with the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652)

MH

Marin H.

Owner

> "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174)

RM

Rob M.

VP, Systems

> "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123)

BF

Brendan F.

Director of Business Development

> "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000)

CR

Corey R.

Energy Manager

> "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar with..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166)

DC

David C.

System Engineer

> "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302)

David P.

Director

> "The advantages are the interconnect information, and loop back IVR test functions, feature codes."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132)

PL

Peter L.

Chief cook & bottle washer

> "The SMS/MMS service can not receive messages from certain providers/numbers. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390)

RZ

Roberto Z.

SEO

> "What I liked most about VoIP.ms is its reliability and flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DC

David C.

President

> "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

MY

Michael Y.

Mechanical Designer

> "The website can be a little tricky to navigate due to the number of options and features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

PM

Paul M.

Senior System Administrator

> "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444)

JL

Jonathan L.

Administrator

> "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776)

HF

Hunter F.

Proprietor

> "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

NR

Nigel R.

CEO

> "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

CL

Constantine L.

President

> "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094)

JD

Jonathan D.

IT

> "The billing method in USD are difficult to convert in CAD billing Taxes"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115)

AH

Andrew H.

Technology Consultant

> "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083)

DZ

David Z.

CEO

> "The most difficult part of the service is the initial setup - i.e. creating your account."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give advice."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

home user

> "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250)

ML

Mitch L.

Executive Pastor

> "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011)

EV

Eric V.

CEO

> "There was a DDOS attack few months ago where we had zero service for 3-4 Days."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719)

AH

Alexander H.

General Director

> "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795)

RB

Richard B.

Owner

> "I needed a phone and didn't want to pay for a hardline just for phone service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454)

ES

Enrique S.

Owner

> "Call routing flexibility, allows me to properly handle incoming calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

JC

Jozo C.

Architect

> "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use additional..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

VR

Verified Reviewer

Founder

> "They have loads of features and functionalities, and also provide an API to interact with their services."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

ML

Marjorie L.

Coordinator

> "The messaging system could be improved , we don’t use that feature very often"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478)

JD

James D.

Regional Director

> "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114)

VC

Vincent C.

Senior Technical Level Designer

> "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639)

PW

Patrick W.

Owner/Managing Member

> "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455)

SC

Satish C.

VP

> "The configuration documentation is difficult to follow for non-technical folks."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030)

LW

Lucas W.

Owner

> "I like how flexible I can manage my bills for different numbers and hosting sites."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650)

GB

Guy B.

consultant

> "the service was interrupted for a few days following a denial of Service Attack"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296)

CK

Chris K.

Admin

> "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674)

SW

Shawn W.

N/A

> "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263)

EC

Emma C.

C-Level

> "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235)

JL

John L.

Owner

> "I cancelled the account and will stick with my current VOIP provider Ubiquiti"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922)

BW

Bruce W.

Top Dog

> "I connect multi-line VoIP phones over WiFi for the ultimate flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989322)

MD

Michel D.

Network specialist

> "Intermittent Call interruptions or calls degraded"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078)

DD

Dennis D.

Owner

> "I like how easy it is to procure a new DID / Local Number."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

VR

Verified Reviewer

Telephone Administrator

> "It shouldn't have to be so hard to reconfigure your lines."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161)

Randal B.

Principal Consultant

> "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

DC

Devin C.

President

> "It is too high for the international rate to China."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352)

MP

Mathieu P.

N/A

> "Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989497)

TB

Teala B.

Office Manager

> "Using a VoIP app can be confusing for our techs"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354)

VR

Verified Reviewer

Owner

> "The company has been just what I need -- a solid performer, very little downtime, quick customer support, and a product line that meets my needs."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989075)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

JMA

Jean Mathieu A.

Analyst Dev

> "It’s easy to setup and allows me to do complex configurations, we can customize ourself all the different features without having to call the helpdesk."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989808)

SS

Stan S.

Director

> "Monthly cost of having DID is a little too high."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131)

AC

Addison C.

Systems Engineer

> "The crystal-clear call quality and seamless connectivity have truly transformed my communication."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989308)

EZ

Eric Z.

Director

> "Recent outages made it slightly unreliable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989140)

HH

Heaven H.

Owner

> "Call forwarding, because I have More than one phone and it's easier to have all my calls go to my main phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991629)

NR

Nigel R.

CEO

> "Failure to inform us of a forty-fold increase in price."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

Randal B.

Principal Consultant

> "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional telephone..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

Jeff P.

Senior Associate, Operations

> "The only negative point we can think of is that the "learning curve" to set-up a VoIP system for someone that has never done it and is not very..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764578)

[View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

## User interface

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

4.43 (248)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Ooma Office

Top features

27/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/174109/Ooma-Office/#features)

VoIP.ms

26/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/203084/VoIP-ms/#features)

### Recognition

No recognitions have been awarded to Ooma Office

No recognitions have been awarded to VoIP.ms

### Deployment & support

Ooma Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VoIP.ms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ooma Office

-   By Ooma
-   Located in United States
-   Founded in 2004

VoIP.ms

-   By VoIP.ms
-   Located in Canada
-   Founded in 2007

## Popular Comparisons

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$19.95/month

Price

$29/month

4.4

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-174109/RingOver-vs-Ooma-Office)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$1.1/month

Price

$25/month

4.7

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-203084/Nextiva-vs-VoIP-ms)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

$19.95/month

Price

$149/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174109-208208/Ooma-Office-vs-800-com)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$1.1/month

Price

$4/month

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-203084/Microsoft-Teams-vs-VoIP-ms)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19.95/month

Price

$25/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/174109-175788/Ooma-Office-vs-Nextiva)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$1.1/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/203084-218251/VoIP-ms-vs-Wildix)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$19.95/month

Price

$350/year

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-174109/3CX-vs-Ooma-Office)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$1.1/month

Price

$350/year

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-203084/3CX-vs-VoIP-ms)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$19.95/month

Price

$30/month

4.4

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/174109-242188/Ooma-Office-vs-RingCentral-MVP)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1.1/month

Price

$29/month

4.7

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-203084/RingOver-vs-VoIP-ms)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$19.95/month

Price

$24/month

4.4

Features

4.1

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/174109-187525/Ooma-Office-vs-Virtual-Office)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$1.1/month

Price

$14.99/month

4.7

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-203084/Zoom-Video-Conferencing-vs-VoIP-ms)