Ooma Office vs RingEX: Which is a better fit?

Joshua B.: My name is Josh. I am a private tutor and a freelance writer and editor, and I gave Ooma Office five stars. For more reviews like this click below. Before I was using Ooma office I was basically just using my cell phone, which as a private tutor, that's problematic because I don't want students to have my cell phone number. So it was really nice to have a professional phone line that parents could call. They could have a nice professional voice recording that gave them all kinds of menu options. It directed them where they needed to go and usually gave them enough information that some of them didn't even have to talk to me. They could just go book online and it was just really, really convenient. And I chose Ooma office because I did some research and just looking at their branding, their image, and the reviews that I saw about them. They had the best quality of phone calls. They had no interruptions. Pretty much every single thing that I needed for my business was checked off in terms of having a virtual secretary there to answer the cell phone. [inaudible 00:01:08] answered the phone. Having different options that the clients could choose from and then just very clear, consistent quality of the phone calls. And it was better than anything else that I had looked at. It was just very professional from the beginning. Getting started with Ooma office was super easy for me and that's coming from someone who's not good at technology or phone systems or internet at all, but literally all I had to do was just plug it in. The phone was wireless. The whole system was wireless. It worked in my office, it works at home. It worked on my cell phone and it was literally within minutes and the entire thing worked. It was just ... It was so unbelievably easy that I thought it was too good to be true to be honest. For anyone that's going to get Ooma office, I would say even if you are a sole proprietor or just one individual like myself, it's still super useful because you can give so much information to clients by using the virtual receptionist feature. And that really lets the clients know basic information like your address, your hours, how they can book an appointment online. So having those options for them upfront is definitely something that I would take advantage of because it also gives you a really professional image. So that, and there's so many other features as well that you can just explore on your own or with their customer service. And they're really helpful, 24/7 they will help you out to understand all those features and put them into good use.

Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four out of five. For more reviews like this, click below. The other applications that we considered prior to going with RingCentral were Zoom, Microsoft Teams and Google Hangout. For Zoom, we found the file sharing capability was limited. As I recall, Microsoft Teams really did not meet our needs at all in terms of a collaborative approach, because we were going to have about 25 to 30 people logging in simultaneously. Being able to send and receive files seamlessly through the application while being engaged in a video call did not really match up, and the same thing was with Google. I think the reasons that we chose RingCentral was, number one, cost. It was very, very affordable, more affordable than some of the other enterprise licensing parameters. From an actual application standpoint, we liked the seamless ability to be able to send and receive files back and forth. These were a group of students that we were working with. They were dispersed globally, and I needed to be able to access their submissions and their projects in a seamless manner, and be able to collaborate on them and provide them with feedback, and we found that RingCentral was offering the best opportunity and the platform to do that. RingCentral was extremely easy to integrate. Being a SAS application, there was no major installation or requirement. As a matter of fact, our participants could actually just log in with their browsers, so that was actually really beneficial as well. It also allowed for people that were participating in the seminar, if they had a lower bandwidth or if they did not have adequate internet access in terms of bandwidth, that they could still participate in the RingCentral forum without losing any of the direction or visibility or collaborative efforts that the application itself provides. So those were all great, great things with RingCentral, and again, allowed us to very easily and seamlessly utilize the product. The recommendation that we would give for people using RingCentral is that it is not Zoom. So it is powered by Zoom, it looks a lot like Zoom, but it is not Zoom. So my first learning was the fact that, hey, I can't change the background on this thing very, very easily, or as seamlessly as I could in Zoom. When I actually got over the fact that it is not Zoom, but it is powered by Zoom, the application itself became a lot more usable. Where I recommend people focus on is that collaborative element and being able to sort of transfer files back and forth, collaborate on a project, collaborate on a seminar. Those are things that RingCentral is really known for and can be used for. So not Zoom, but RingCentral has some great features.