# Compare eFax vs iFax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare eFax and iFax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/174254-198884/eFax-vs-iFax --- # eFax vs iFax Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: eFaxiFax2/4 selected [eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) [iFax](https://www.capterra.com/p/198884/iFax/)[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) [## eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting Price $18.99/month Value-for-Money 3.7 Functionality 4.1 Ease of Use 4.1 Customer Service 3.6 Reviews Sentiment Based on [70 reviews](#user-reviews) Positive 50 Neutral 11 Negative 9 [## iFax](https://www.capterra.com/p/198884/iFax/)[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting Price $9.99/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 344 Neutral 8 Negative 11 ## Not a match? 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IT Specialist > "One of the most liked aspects is its convenience; it allows users to send and receive faxes via email, eliminating the need..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6638299) MB Melanie B. Owner > "The only thing that I did not like about e-fax was the customer service, I started get flooded with a bunch of spam of faxes..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) MB Melanie B. Owner > "The fact that it links with Google and the drop box was great! If something needed to be faxed it didn't matter where I was I..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) VR Verified Reviewer Administrative Assistant > "I don't like that you have to click a million things before the actual document will open up." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) MW Mary W. HR Specialist > "Receiving faxes is easy with eFax as well since I receive them as attachments to emails, which allows me to download them and..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) EB Eric B. Manager > "Its a little pricey. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6665542) BS Beverly S. Owner > "I was able to easily send the fax I needed online and confirmed that the recipient got the documents without any issue." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) MW Mary W. HR Specialist > "In HR, faxes are, unfortunately, here to stay." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) BS Beverly S. Owner > "The interface was easy to use and I felt confident that my data was secure, especially since this company has been around for..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) DM Danielle M. Revenue cycle manager > "Only con that it’s on the more expensive end of faxing softwares if you pay per page" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) DM Danielle M. Revenue cycle manager > "I love that it is web based and the interface is simple and user friendly." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___7027307) CS Cody S. Accounts Manager > "It created a lot of "clutter" in our personal computer files, as we tracked things in a "pending" and a "sent" folder on our..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2188660) VR Verified Reviewer Administrative Assistant > "I like that eFax is super convenient, easy to receive and send faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) Alicia D. CEO > "Chat disconnects constantly and they give you the wrong phone numbers to call." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) MW Mary W. HR Specialist > "It has been immensely helpful for us." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) Alicia D. CEO > "Customer support is slow, sends you in circles, and gives the wrong answer almost every time." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) SC Shirita C. Therapist > "Average experience, it accomplished the task I needed." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6694020) Dragan I. project manager > "I also miss better notifications about received faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) Sarah J. Freelance Writer/Video Content Creator > "I’ve been using the EFax services for about 16 years now in general, I suggest using this for anyone." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4818073) Dragan I. project manager > "Good way to get rid of physical fax machines, but I really don't think the ideal one." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) LD Lisa D. Billing Administrator > "I was one of two users who were given the permissions to use this product and it's quick and easy to implement and use. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4848737) Alicia D. CEO > "They will not understand and send you in circles." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) DM Danielle M. Revenue cycle manager > "Love that faxes come straight to my inbox" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) Alicia D. CEO > "It has been terrible." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) [View Reviews](https://www.capterra.com/p/174254/eFax/reviews/) JW John W. None Thank Goodness > "This program gives me the ability to send faxes when I need to and no other delivery (except by mail)..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3855191) RD Rebecca D. Accountant > "We have not had or kneaded fax capability in more than 10 years yet government organisation in the UK..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3615987) BH Bryan H. CIO > "Every once in a while (like once every 2 years) I still need to send a fax. If I ever need to send..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4225745) DS David S. Mr > "Since I only waned to send one fax, I did not want to subscribe to a service yet there were two..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4031789) JS Jorge S. SVP Finance > "we need to send and/or receive maybe 2 to 5 faxes per month, this solution is ideal for us" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4410215) PB Purush B. Professor > "IT IS NO WELL DESIGNED THAT ONE COULD NOT DISLIKE ANYTHING ABOUT THIS SERVICE. WHY SHOULD ONE, IT IS..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4075437) JP Justin P. Retired > "Everything about your website, using the service, authentication, charges per use is all completely..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3836037) JW Jordan W. Electronics Technician > "my only complaint is that during the set up process they want to try and have some sort of..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3783909) Tara W. Founder > "This site is perfect for someone who needs to send an occasional fax, but doesn't want a subscription." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3799770) FJM Francisco José M. Administrator > "I think it has too many unnecesary options far beyond sending email to faxes..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3595072) DC Donald C. VP > "I send fax's very little so I love the free option. If I need to upgrade I will use iFax." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4254724) DE Dan E. Personal User > "Can't see full fax you sent because it displays only the first page. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) KE Kevin E. Owner > "I was able to send my first fax in under 3 minutes, including setup." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4099118) DB Debra B. ENGINEERING MANAGER > "The price for this service is too much because it is not often a fax needs to be sent." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3987030) TQ Thomas Q. Coach > "I appreciate that there is a free account that allows for one fax a month." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3645437) Timothy P. retired > "by the time I was thinking I got the hang of it, it said my monthly allotment was used up, without..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4377796) Tom W. CEO > "Save me time that allows me more flexibility in my schedule." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4191470) JP Justin P. Retired > "The only features that are missing are for higher use customer profiles. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3836037) MC Maryanne C. MCArtist > "iFax made it simple to quickly send critical documents to our bank." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3931130) CG Carl G. Vice President > "Nothing I do not like as it solves all of our issues with other electronic fax services" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4401670) KM Kira M. Student > "I had to find a way to fax important school documents and this program was very easy to use and had a..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3555546) JV Joseph V. Retired > "Had hardare issues with scanner unrelated to software." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4364755) FP Francisco P. Clinical Specialist > "Convenient for remote work, able to fax from any location w wifi" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3959559) RH Rafe H. Founder > "Finding my fileScanner software mis placed file" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4126630) OC Omar C. IT > "The Google Workspace integration has been great for our organization." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3566966) DE Dan E. Personal User > "No way to contact anyone via phone. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) EE Ezenwa E. CEO > "It's good and comfortable to use, feature description is well pronounced and you can easily identify..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4253532) VR Verified Reviewer Managing Director > "Payment options not clear." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3982394) KM Kira M. Student > "After scouring the internet and many different sites, iFax was the only website that I had success..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3555546) EF Ebony F. ceo > "no trial periods long enough not long enough" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3735864) CC Chris C. Therapist > "It was very easy to upload documents, to add a cover page, and to send faxes." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4083708) DE Dan E. Personal User > "Support ignored multiple requests for help. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) SG Stanley G. Retired - Previously VP Trade Compliance > "I absolutely will use this product and if my need increases changed to one of the very reasonably..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3987805) TC Tammie C. owner > "I did not see where there was a problem that needed to be addresses" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3640096) AA Anthony A. CFO > "I was looking for a service that I could usee immediately and easily and this product fit my needs" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4373815) MM Megan M. Safety Supervisor > "Price feels steep for faxing." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4491247) GL Gilles L. Owner > "Looking around online went through most of fax offering, an I though they were supper expensive. BUT..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3766758) DC Donald C. VP > "I don't have any comments on the least about this software" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4254724) RP Rebecca P. Pharmacy Services Representative > "I liked that you are able to try iFax for free before you decide to purchase it." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4377426) DE Dan E. Personal User > "Terrible service. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) JD Jocelyn D. SALES REP > "This makes sending faxes so much more convenient and therefor more efficient." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3572265) DW Dawn W. mom > "I did not find any feature that I did not like so far." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3637178) LB Lakisha B. Income Maintenance Caseworker > "How simple it was to send my document. How easy it was to connect, take a picture of my document and..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3821109) MC Michael C. CEO > "I didn't hear about this service sooner." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4289182) GD Gene D. Administrator > "The confirmation receipt provides comfort." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4049210) TD Tom D. VP > "There was nothing that I didi not like about the service" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4499821) OG Oizel G. CMO > "I tested Faxzero w/o success and landed up on iFax which was perfect." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3596110) LF Luzmar F. CEO > "NOWHERE in their terms ad conditions, nor the moment you are signing up for the trial it says I will..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2230771) BH Bonita H. Clinical Data Manager > "Ease of use, many options for types of documents to send, efficient" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3569152) CH Cheryl H. Account Manager > "It is extremely frustrating to try to get any kind of respectful, intelligent response from their..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2256213) Tara W. Founder > "I was able to sign up and send a fax within five minutes!" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3799770) WR Wail R. CEO > "Inability to cancel and having to dispute with credit card company." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) BS Brian S. Branch Manager > "I found IFAX quite efficient for a beginner using it the first time." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3589098) AM Abby M. Teacher > "I tried to cancel during the free trial period but they still charged me at the end of the week." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) BV Baba V. self > "very fast, usefull but as minor work like as one mail per month is free of cost thank you" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4427240) SJ Sarah J. Student > "I went to cancel my free trial the day before and their website was not easy." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2251767) PB Purush B. Professor > "Ease of instructions and speed of sending a fax; so brilliantly simplified, it is unbelievable." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4075437) AM Abby M. Teacher > "I contacted them twice, and I only get robo-responses." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) AC Annie C. student > "it is super easy to use and can fax without phone line as to most homes don't have home phones anymore" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4427767) WR Wail R. CEO > "Lack of functionality." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) MP Marc P. Personal Use > "It was not a bait and switch, it was free which I almost never need a fax, and it worked easy." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4325034) AM Abby M. Teacher > "I think customer service are bots." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) CH Cherubim H. Co-owner and Co-founder > "It has OCR capability, that is really useful as well." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4437657) CH Cheryl H. Account Manager > "They're extremely difficult to work with." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2256213) JR Julie R. Independent Stylist > "I like that i can use it for free before i buy it" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4516822) WR Wail R. CEO > "Dont recommend anyone to use this scam." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) [View Reviews](https://www.capterra.com/p/198884/iFax/reviews/) ## User interface [eFax](https://www.capterra.com/p/174254/eFax/) 3.97 (70) [iFax](https://www.capterra.com/p/198884/iFax/) 4.76 (363) ### Features eFax 29/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/174254/eFax/#features) iFax Top features 41/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/198884/iFax/#features) ### Recognition No recognitions have been awarded to eFax iFax Best Value Fax ServerSoftware (2023)  ### Deployment & support eFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details eFax - By Consensus Cloud Solutions - Located in United States - Founded in 2021 iFax - By Amplify Ventures - Located in United Kingdom - Founded in 2008 ## Popular Comparisons [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[4.97 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) $18.99/month Price $29.99 4.1 Features 5.0 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/174254-205161/eFax-vs-Goldfax) [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) vs [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[4.97 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) $9.99/month Price $29.99 4.8 Features 5.0 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/198884-205161/iFax-vs-Goldfax) [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [MyFax](https://www.capterra.com/p/213675/MyFax/)[3.44 (9)](https://www.capterra.com/p/213675/MyFax/reviews/) $18.99/month Price $5/month 4.1 Features 3.5 4.1 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/174254-213675/eFax-vs-MyFax) [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) vs [CocoFax](https://www.capterra.com/p/204795/CocoFax/)[4.27 (51)](https://www.capterra.com/p/204795/CocoFax/reviews/) $9.99/month Price $9.99/month 4.8 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/198884-204795/iFax-vs-CocoFax)