# Compare eFax vs eGoldFax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare eGoldFax and eFax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/174254-205161/eFax-vs-Goldfax --- # eGoldFax vs eFax Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: eGoldFaxeFax2/4 selected [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) [eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) [## eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting Price $29.99 Value-for-Money 4.9 Functionality 5 Ease of Use 4.9 Customer Service 5 Reviews Sentiment JH SW LP Based on [39 reviews](#user-reviews) Positive 39 Neutral 0 Negative 0 [## eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting Price $18.99/month Value-for-Money 3.7 Functionality 4.1 Ease of Use 4.1 Customer Service 3.6 Reviews Sentiment Based on [70 reviews](#user-reviews) Positive 50 Neutral 11 Negative 9 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Fax Server Software Best performer 30 / 50 Only eGoldFax - Access Controls/Permissions - Active Directory Integration - Activity Tracking 29 / 50 Only eFax - Contact Database - Contact Management - Digital Signature User satisfaction User satisfaction 5.0 User reviews[39](https://www.capterra.com/p/205161/Goldfax/reviews/) Ease of use 4.9 Functionality 5.0 Value for money 4.9 Customer support 5.0 User satisfaction 4.0 User reviews[70](https://www.capterra.com/p/174254/eFax/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 3.7 Customer support 3.6 Price starts from Price starts from $29.99Not provided by vendor - Free version - Free trial Price starts from $18.99Per Month - Free version - Free trial Best for Best for All industries including healthcare, financial services, education, local government and more that need an easy to use fax solution for sending, receiving and automatically routing incoming faxes Best for Not provided by vendor ## User reviews Pros & cons Not enough reviews KC Kobey C. IT Specialist > "One of the most liked aspects is its convenience; it allows users to send and receive faxes via email, eliminating the need..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6638299) MB Melanie B. Owner > "The only thing that I did not like about e-fax was the customer service, I started get flooded with a bunch of spam of faxes..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) MB Melanie B. Owner > "The fact that it links with Google and the drop box was great! If something needed to be faxed it didn't matter where I was I..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) VR Verified Reviewer Administrative Assistant > "I don't like that you have to click a million things before the actual document will open up." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) MW Mary W. HR Specialist > "Receiving faxes is easy with eFax as well since I receive them as attachments to emails, which allows me to download them and..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) EB Eric B. Manager > "Its a little pricey. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6665542) BS Beverly S. Owner > "I was able to easily send the fax I needed online and confirmed that the recipient got the documents without any issue." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) MW Mary W. HR Specialist > "In HR, faxes are, unfortunately, here to stay." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) BS Beverly S. Owner > "The interface was easy to use and I felt confident that my data was secure, especially since this company has been around for..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) DM Danielle M. Revenue cycle manager > "Only con that it’s on the more expensive end of faxing softwares if you pay per page" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) DM Danielle M. Revenue cycle manager > "I love that it is web based and the interface is simple and user friendly." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___7027307) CS Cody S. Accounts Manager > "It created a lot of "clutter" in our personal computer files, as we tracked things in a "pending" and a "sent" folder on our..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2188660) VR Verified Reviewer Administrative Assistant > "I like that eFax is super convenient, easy to receive and send faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) Alicia D. CEO > "Chat disconnects constantly and they give you the wrong phone numbers to call." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) MW Mary W. HR Specialist > "It has been immensely helpful for us." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) Alicia D. CEO > "Customer support is slow, sends you in circles, and gives the wrong answer almost every time." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) SC Shirita C. Therapist > "Average experience, it accomplished the task I needed." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6694020) Dragan I. project manager > "I also miss better notifications about received faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) Sarah J. Freelance Writer/Video Content Creator > "I’ve been using the EFax services for about 16 years now in general, I suggest using this for anyone." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4818073) Dragan I. project manager > "Good way to get rid of physical fax machines, but I really don't think the ideal one." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) LD Lisa D. Billing Administrator > "I was one of two users who were given the permissions to use this product and it's quick and easy to implement and use. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4848737) Alicia D. CEO > "They will not understand and send you in circles." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) DM Danielle M. Revenue cycle manager > "Love that faxes come straight to my inbox" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) Alicia D. CEO > "It has been terrible." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) [View Reviews](https://www.capterra.com/p/174254/eFax/reviews/) ## User interface 4.97 (39) [eFax](https://www.capterra.com/p/174254/eFax/) 3.97 (70) ### Features eGoldFax Top features 30/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/205161/Goldfax/#features) eFax 29/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/174254/eFax/#features) ### Recognition No recognitions have been awarded to eGoldFax No recognitions have been awarded to eFax ### Deployment & support eGoldFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details eGoldFax - By eGoldFax - Located in United States - Founded in eFax - By Consensus Cloud Solutions - Located in United States - Founded in 2021 ## Popular Comparisons [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[4.97 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) vs [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) $29.99 Price $9.99/month 5.0 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/198884-205161/iFax-vs-Goldfax) [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) $18.99/month Price $9.99/month 4.1 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174254-198884/eFax-vs-iFax) [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [MyFax](https://www.capterra.com/p/213675/MyFax/)[3.44 (9)](https://www.capterra.com/p/213675/MyFax/reviews/) $18.99/month Price $5/month 4.1 Features 3.5 4.1 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/174254-213675/eFax-vs-MyFax)