# Compare eFax vs MyFax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare eFax and MyFax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/174254-213675/eFax-vs-MyFax --- # eFax vs MyFax Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: eFaxMyFax2/4 selected [eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) [MyFax](https://www.capterra.com/p/213675/MyFax/)[3.4 (9)](https://www.capterra.com/p/213675/MyFax/reviews/) [## eFax](https://www.capterra.com/p/174254/eFax/)[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting Price $18.99/month Value-for-Money 3.7 Functionality 4.1 Ease of Use 4.1 Customer Service 3.6 Reviews Sentiment Based on [70 reviews](#user-reviews) Positive 50 Neutral 11 Negative 9 [## MyFax](https://www.capterra.com/p/213675/MyFax/)[3.4 (9)](https://www.capterra.com/p/213675/MyFax/reviews/) Starting Price $5.00/month Value-for-Money 3.4 Functionality 3.5 Ease of Use 3.7 Customer Service 2.9 Reviews Sentiment Based on [9 reviews](#user-reviews) Positive 5 Neutral 0 Negative 4 ## Not a match? 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These software suggestions are similar to those you’re currently comparing. ### Mango Practice Management 3.8 (60) * * * Starting Price $35.00 Per User,Per Month Free Trial Free Version * * * User rating 67% of reviewers rated it above 4 stars * * * Highest Rated ### FaxLogic 5.0 (51) * * * Starting Price $49.95 Per User,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### dotloop 4.7 (674) * * * Starting Price $31.99 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### eGoldFax 5.0 (39) * * * Starting Price $29.99 Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Fax Server Software Best performer 29 / 50 Only eFax - Alerts/Notifications - API - Archiving & Retention 25 / 50 Only MyFax - Access Controls/Permissions - Activity Tracking - Collaboration Tools User satisfaction User satisfaction 4.0 User reviews[70](https://www.capterra.com/p/174254/eFax/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 3.7 Customer support 3.6 User satisfaction 3.4 User reviews[9](https://www.capterra.com/p/213675/MyFax/reviews/) Ease of use 3.7 Functionality 3.5 Value for money 3.4 Customer support 2.9 Price starts from Price starts from $18.99Per Month - Free version - Free trial Price starts from $5Flat Rate, Per Month - Free version - Free trial Best for Best for Not provided by vendor Best for Not provided by vendor ## User reviews Pros & cons KC Kobey C. IT Specialist > "One of the most liked aspects is its convenience; it allows users to send and receive faxes via email, eliminating the need..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6638299) MB Melanie B. Owner > "The only thing that I did not like about e-fax was the customer service, I started get flooded with a bunch of spam of faxes..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) MB Melanie B. Owner > "The fact that it links with Google and the drop box was great! If something needed to be faxed it didn't matter where I was I..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6477877) VR Verified Reviewer Administrative Assistant > "I don't like that you have to click a million things before the actual document will open up." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) MW Mary W. HR Specialist > "Receiving faxes is easy with eFax as well since I receive them as attachments to emails, which allows me to download them and..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) EB Eric B. Manager > "Its a little pricey. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6665542) BS Beverly S. Owner > "I was able to easily send the fax I needed online and confirmed that the recipient got the documents without any issue." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) MW Mary W. HR Specialist > "In HR, faxes are, unfortunately, here to stay." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) BS Beverly S. Owner > "The interface was easy to use and I felt confident that my data was secure, especially since this company has been around for..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6835608) DM Danielle M. Revenue cycle manager > "Only con that it’s on the more expensive end of faxing softwares if you pay per page" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) DM Danielle M. Revenue cycle manager > "I love that it is web based and the interface is simple and user friendly." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___7027307) CS Cody S. Accounts Manager > "It created a lot of "clutter" in our personal computer files, as we tracked things in a "pending" and a "sent" folder on our..." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2188660) VR Verified Reviewer Administrative Assistant > "I like that eFax is super convenient, easy to receive and send faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6855839) Alicia D. CEO > "Chat disconnects constantly and they give you the wrong phone numbers to call." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) MW Mary W. HR Specialist > "It has been immensely helpful for us." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6301592) Alicia D. CEO > "Customer support is slow, sends you in circles, and gives the wrong answer almost every time." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) SC Shirita C. Therapist > "Average experience, it accomplished the task I needed." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___6694020) Dragan I. project manager > "I also miss better notifications about received faxes." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) Sarah J. Freelance Writer/Video Content Creator > "I’ve been using the EFax services for about 16 years now in general, I suggest using this for anyone." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4818073) Dragan I. project manager > "Good way to get rid of physical fax machines, but I really don't think the ideal one." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2568837) LD Lisa D. Billing Administrator > "I was one of two users who were given the permissions to use this product and it's quick and easy to implement and use. " [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4848737) Alicia D. CEO > "They will not understand and send you in circles." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) DM Danielle M. Revenue cycle manager > "Love that faxes come straight to my inbox" [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___4201223) Alicia D. CEO > "It has been terrible." [See full review](https://www.capterra.com/p/174254/eFax/#Capterra___2217629) [View Reviews](https://www.capterra.com/p/174254/eFax/reviews/) Not enough reviews ## User interface [eFax](https://www.capterra.com/p/174254/eFax/) 3.97 (70) No images or videos provided by vendor ### Features eFax Top features 29/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/174254/eFax/#features) MyFax 25/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/213675/MyFax/#features) ### Recognition No recognitions have been awarded to eFax No recognitions have been awarded to MyFax ### Deployment & support eFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MyFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details eFax - By Consensus Cloud Solutions - Located in United States - Founded in 2021 MyFax - By Consensus Cloud Solutions - Located in United States - Founded in 2021 ## Popular Comparisons [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) $18.99/month Price $9.99/month 4.1 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174254-198884/eFax-vs-iFax) [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) vs [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[4.97 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) $18.99/month Price $29.99 4.1 Features 5.0 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/174254-205161/eFax-vs-Goldfax)