# Compare Plaid vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Plaid and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/174384-190778/Plaid-vs-QuickBooks-Online

---

# Plaid vs QuickBooks Online Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PlaidQuickBooks Online2/4 selected

[Plaid](https://www.capterra.com/p/174384/Plaid/)[4.4 (102)](https://www.capterra.com/p/174384/Plaid/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,454)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Plaid](https://www.capterra.com/p/174384/Plaid/)[4.4 (102)](https://www.capterra.com/p/174384/Plaid/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [102 reviews](#user-reviews)

Positive

88

Neutral

8

Negative

6

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,454)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,454 reviews](#user-reviews)

Positive

7,282

Neutral

710

Negative

462

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 23,263 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.8

Payment Fraud Prevention

5.0

Debit/Credit Card Processing

NA

Expense Tracking

4.5

\--%Fit

Missing features

Feature ratings

Data Security

NA

Online Payments

4.3

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

4.5

User satisfaction

User satisfaction

4.4

User reviews[102](https://www.capterra.com/p/174384/Plaid/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

User satisfaction

4.3

User reviews[8,454](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Plaid is used by fintech companies, banks, credit unions, lenders, insurance companies, property managers, gaming platforms, and government agencies.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

Mai M.

Managing Director

> "Plaid acts like a secure bridge, immediately allowing apps to verify balances, check transaction history, and..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7121076)

HD

Haley D.

Accounting Admin

> "Some employees in my company have worried about sharing sensitive financial data however that would be an..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7115574)

VR

Verified Reviewer

Senior Sales Development Representative

> "Plaid provides secure bank linking for apps, offering advanced encryption, multi-factor authentication, and..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7003141)

LW

Leahya W.

Operations Lead

> "This causes disgruntled consumers, which cannot be fixed after the information has been taken."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7067657)

VR

Verified Reviewer

IT Project Manager

> "The API capabilities are pretty strong and allow companies to build advanced financial features without..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

VR

Verified Reviewer

IT Project Manager

> "It can be a bit frustrating when data is delayed or missing and you don’t realize it right away."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

Cynthia R.

Therapist

> "I like plaid because it makes it much more easier and effective to ensure that my identity and banking is..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

Ryan P.

SPEECH LANGUAGE PATHOLOGIST

> "My issues with Plaid tend to stem from my bank logins, not plaid itself."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7104886)

LW

Leahya W.

Operations Lead

> "Plaid allows seamless transition between bank accounts and financial service products."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7067657)

VR

Verified Reviewer

IT Project Manager

> "Also, for businesses, pricing and setup can feel a little complex depending on the use case."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

Sean C.

Owner

> "Plaid is a fantastic banking and payment tool, helping to seamlessly integrate bank accounts safely."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7093449)

Adina S.

Founder

> "Sometimes the connevtion is glitchy, requires a lot of authentification."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7124996)

Adina S.

Founder

> "Great and high security product for ensuring integration between financial apps."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7124996)

HW

Hannah W.

Tax Accountant

> "The only issues I've every had with Plaid is it not connecting to my Bank account."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7082941)

Jamie H.

Owner

> "Although my overall experience with plaid is about 75% it’s a wonderful platform to verify your banking..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7080926)

TM

Tristan M.

Software engineer

> "What I like least about plaid is the support where I needed help with a transaction and didn’t get much help."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7085615)

Cynthia R.

Therapist

> "Plaid has made it easier when managing my loans and payments"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

Jamie H.

Owner

> "I just worry about other people that may have an old number of mine having access to my old banking..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7080926)

AA

Alex A.

Clothes, designer, and distributor

> "Really love this for payment processing great for transferring money."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7120995)

Cynthia R.

Therapist

> "If I had to come up with something I least like I would same old online platforms experience lagging not just..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

KH

Kimberly H.

Personal Trainer

> "When connecting accounts to my bank account, Plaid is a trusted company and i feel comfortable using this to..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6493666)

Jackie S.

Self-employed

> "The only real con that I noticed is it sometimes lags when I try to connect some accounts to the platform"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6863735)

CS

Cassidy S.

HR ADMINISTRATOR

> "I love how it integrates within seconds to transfer money from your bank of choice."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7049798)

KM

Keri M.

Delivery driver

> "They have prevented me from being able to connect my accounts on multiple occasions because their network of..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6461132)

CS

Catheryn S.

Wife

> "Plaid is an Easy, safe, secured reliable and accessible form of bill payment."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089517)

RJ

Rhonda J.

medical administrative

> "Plaid money transfer app is easy to be hacked and it was yesterday."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7131685)

NC

Niquan C.

Plaid os the best

> "I like the simplicity of using the app it has a seamless aproach it is extremely helpful and i would..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7128870)

PM

Philip M.

Administrator

> "It takes away a lot time to get internal processes set up."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

VR

Verified Reviewer

Development Manager

> "Super easy to use and great user interface, can connect multiple platforms very easily and fairly quickly."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7070684)

DD

Desiree D.

Product Designer

> "Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6511754)

AS

Amy S.

Intake Specialist

> "It’s very quick to set up and there are minimal issues or glitches."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7125791)

BD

Blake D.

Director

> "I always question the privacy and security of the site being everything online is technically not 100% safe."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6755670)

Dallas B.

Scientist I

> "A few more transparency and control features would make it better"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

Carla F.

Owner

> "The only issue that I have is that many of the online banks are not associated with Plaid."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6753422)

MG

Marcie G.

Owner

> "Plaid gives me the ability to connect my financial accounts with different apps which in turn makes me..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6058915)

MG

Marcie G.

Owner

> "The only con I have come across using Plaid is that some smaller financial institutions i.e. local banks,..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6058915)

Jamie L.

Owner

> "I can be sure my information is safe when I use Plaid."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7076991)

BE

Braya E.

Disbursement

> "I dislike the occasional connection errors."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7053654)

TM

Tristan M.

Software engineer

> "My overall experience with plaid is good as it’s been a helpful experience for my financial situations."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7085615)

JN

Jay N.

Pool boy

> "Does not support all the banks that are mostly used"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6664049)

PM

Philip M.

Administrator

> "This has been such an easy set up and is very useful to link together different apps to one simple payment..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

CS

Cassidy S.

HR ADMINISTRATOR

> "Easy to use, but some banks don't work with it."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7049798)

PM

Philip M.

Administrator

> "Utilizing the payment process has been very helpful in integration."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

Virginia J.

NA

> "It would be annoying enough already, but then it doesn't even work half the time: crashes the tab, stalls,..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___6087201)

AF

Adashia F.

Owner

> "PAYMENT PROCESSING - good"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089191)

VR

Verified Reviewer

CEO

> "I will not recommend them to any of my peers as they are awful from a commitment and follow through..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___6445359)

DB

Damon B.

Founder

> "It's worked well connecting business account information with different platforms."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6807156)

DR

Demian R.

Owner

> "They largely only work with large banks and smaller credit unions are out of luck and people end up having to..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___4106066)

Dallas B.

Scientist I

> "Overall, Plaid makes connecting your bank to apps fast and easy."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

VR

Verified Reviewer

Sole proprietor

> "I know you've got a vape I can smell the damn thing strawberries it's that pink vape isn't it"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___5098421)

AS

Akiya S.

Intern

> "I like that it’s a secure website for you banking and to login to your account"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6457574)

Joseph M.

Senior Engineer

> "As a foreign user, I discovered that Plaid did not support all of the institutions I work with, which..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4808437)

Marc D.

Co-Owner

> "A few easy steps and you are done with the set up."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7133613)

Joseph M.

Senior Engineer

> "The data I got from several financial organizations occasionally had inconsistencies, which was one of my..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4808437)

BD

Blake D.

Director

> "I like how plaid that you can connect to sites via bank account super Fast"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6755670)

PK

Parth K.

Web Developer

> "By the time a user's issue is rectified, they may have given up and terminated their accounts."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4591089)

AF

Adashia F.

Owner

> "MONEY TRANSFER - good"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089191)

VR

Verified Reviewer

Customer Service Rep

> "I worry about the security of the platform because of the ease of use and the number of accounts I have..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4099971)

RJ

Rhonda J.

medical administrative

> "ok it was easy to access."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7131685)

PK

Parth K.

Web Developer

> "This gives the setup procedure a more difficult than necessary appearance."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4591089)

HW

Hannah W.

Tax Accountant

> "It is always secure and makes things a million times smoother!"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7082941)

TM

Tiffany M.

Freelancer

> "malfunctions sometimes, doesn't allow manual input of routing/account numbers"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3472351)

KB

Kristen B.

News Writer

> "I was able to safely share my bank details with apps"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6761871)

CN

Carly N.

Strategic Growth Manager

> "Sometimes the Account Owner name would get logged incorrectly as just the type of account, instead of the..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3404468)

SH

Shannel H.

Dispatcher

> "Not much on the banking side, but pretty easy to use."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7014400)

VR

Verified Reviewer

Director of Product Design

> "I found a bug where the first character in the username/email field is cap sensitive!"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3012910)

ED

Erica D.

Founder

> "It's such an easy way to connect bank accounts."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6776248)

VR

Verified Reviewer

Director of Product Design

> "This initially caused a lot of confusion because I knew my credentials were accurate."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3012910)

EL

Ethan L.

Senior Sales Development Representative

> "Ease of use, connects directly to my bank account + makes paying easy."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6706001)

DR

DJ R.

President

> "Connections to smaller institutions or banks don't stand a chance with Plaid. "

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

Dallas B.

Scientist I

> "Security-wise, I feel pretty good about it."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

DR

DJ R.

President

> "WaveApps is slowly committing suicide by using Plaid as it is currently supported."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

SH

Shannel H.

Dispatcher

> "Secure system that is easy to navigate."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7014400)

DR

DJ R.

President

> "Kind of defeats the purpose of an automated link."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

[View Reviews](https://www.capterra.com/p/174384/Plaid/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down, particularly in..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a work..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help but..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to do..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve them..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

KL

Kyle L.

President

> "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and movements."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

TD

Thomas D.

Owner

> "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

JM

Jae M.

Payroll Coordinator and Office Manager

> "It allows me to directly send invoices to clients without sending the email myself."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Plaid](https://www.capterra.com/p/174384/Plaid/)

4.40 (102)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,454)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Plaid

16/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/174384/Plaid/#features)

QuickBooks Online

Top features

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to Plaid

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Plaid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Plaid

-   By Plaid
-   Located in United States
-   Founded in 2012

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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4.4

[View full comparison](https://www.capterra.com/compare/189398-190778/QuickBooks-Online-vs-QuickBooks-Online)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,454)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[4.11 (614)](https://www.capterra.com/p/168740/Sage-One-UK/reviews/)

$38/month

Price

$20/month

4.3

Features

4.0

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/168740-190778/Sage-One-UK-vs-QuickBooks-Online)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,454)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.38 (1,723)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

$38/month

Price

$19/month

4.3

Features

4.2

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178021-190778/Wave-Apps-vs-QuickBooks-Online)