# Compare Plaid vs Microsoft Authenticator 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Plaid and Microsoft Authenticator based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/174384-219694/Plaid-vs-Microsoft-Authenticator

---

# Plaid vs Microsoft Authenticator Features and Cost Comparison

Last updated April 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PlaidMicrosoft Authenticator2/4 selected

[Plaid](https://www.capterra.com/p/174384/Plaid/)[4.4 (100)](https://www.capterra.com/p/174384/Plaid/reviews/)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

[## Plaid](https://www.capterra.com/p/174384/Plaid/)[4.4 (100)](https://www.capterra.com/p/174384/Plaid/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

86

Neutral

8

Negative

6

[## Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [400 reviews](#user-reviews)

Positive

375

Neutral

20

Negative

5

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Authentication Software

13 / 42

Only Plaid

-   API
-   Audit Management
-   Biometrics

Best performer

14 / 42

Only Microsoft Authenticator

-   Alerts/Notifications
-   Credential Management
-   Knowledge-Based Authentication

User satisfaction

User satisfaction

4.4

User reviews[100](https://www.capterra.com/p/174384/Plaid/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.3

User satisfaction

4.7

User reviews[400](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Plaid is used by fintech companies, banks, credit unions, lenders, insurance companies, property managers, gaming platforms, and government agencies.

Best for

Not provided by vendor

## User reviews

Pros & cons

Mai M.

Managing Director

> "Plaid acts like a secure bridge, immediately allowing apps to verify balances, check transaction history, and..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7121076)

HD

Haley D.

Accounting Admin

> "Some employees in my company have worried about sharing sensitive financial data however that would be an..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7115574)

VR

Verified Reviewer

Senior Sales Development Representative

> "Plaid provides secure bank linking for apps, offering advanced encryption, multi-factor authentication, and..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7003141)

LW

Leahya W.

Operations Lead

> "This causes disgruntled consumers, which cannot be fixed after the information has been taken."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7067657)

VR

Verified Reviewer

IT Project Manager

> "The API capabilities are pretty strong and allow companies to build advanced financial features without..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

VR

Verified Reviewer

IT Project Manager

> "It can be a bit frustrating when data is delayed or missing and you don’t realize it right away."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

Cynthia R.

Therapist

> "I like plaid because it makes it much more easier and effective to ensure that my identity and banking is..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

Ryan P.

SPEECH LANGUAGE PATHOLOGIST

> "My issues with Plaid tend to stem from my bank logins, not plaid itself."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7104886)

LW

Leahya W.

Operations Lead

> "Plaid allows seamless transition between bank accounts and financial service products."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7067657)

VR

Verified Reviewer

IT Project Manager

> "Also, for businesses, pricing and setup can feel a little complex depending on the use case."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7123065)

Sean C.

Owner

> "Plaid is a fantastic banking and payment tool, helping to seamlessly integrate bank accounts safely."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7093449)

Adina S.

Founder

> "Sometimes the connevtion is glitchy, requires a lot of authentification."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7124996)

Adina S.

Founder

> "Great and high security product for ensuring integration between financial apps."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7124996)

HW

Hannah W.

Tax Accountant

> "The only issues I've every had with Plaid is it not connecting to my Bank account."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7082941)

CS

Cassidy S.

HR ADMINISTRATOR

> "I love how it integrates within seconds to transfer money from your bank of choice."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7049798)

TM

Tristan M.

Software engineer

> "What I like least about plaid is the support where I needed help with a transaction and didn’t get much help."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7085615)

Jamie H.

Owner

> "Although my overall experience with plaid is about 75% it’s a wonderful platform to verify your banking..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7080926)

Jamie H.

Owner

> "I just worry about other people that may have an old number of mine having access to my old banking..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7080926)

Cynthia R.

Therapist

> "Plaid has made it easier when managing my loans and payments"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

Cynthia R.

Therapist

> "If I had to come up with something I least like I would same old online platforms experience lagging not just..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7130633)

AA

Alex A.

Clothes, designer, and distributor

> "Really love this for payment processing great for transferring money."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7120995)

PM

Philip M.

Administrator

> "It takes away a lot time to get internal processes set up."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

PM

Philip M.

Administrator

> "This has been such an easy set up and is very useful to link together different apps to one simple payment..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

Jackie S.

Self-employed

> "The only real con that I noticed is it sometimes lags when I try to connect some accounts to the platform"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6863735)

PM

Philip M.

Administrator

> "Utilizing the payment process has been very helpful in integration."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7041319)

KM

Keri M.

Delivery driver

> "They have prevented me from being able to connect my accounts on multiple occasions because their network of..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6461132)

KH

Kimberly H.

Personal Trainer

> "When connecting accounts to my bank account, Plaid is a trusted company and i feel comfortable using this to..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6493666)

RJ

Rhonda J.

medical administrative

> "Plaid money transfer app is easy to be hacked and it was yesterday."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7131685)

DB

Damon B.

Founder

> "It's worked well connecting business account information with different platforms."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6807156)

BE

Braya E.

Disbursement

> "I dislike the occasional connection errors."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7053654)

CS

Catheryn S.

Wife

> "Plaid is an Easy, safe, secured reliable and accessible form of bill payment."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089517)

CS

Cassidy S.

HR ADMINISTRATOR

> "Easy to use, but some banks don't work with it."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7049798)

NC

Niquan C.

Plaid os the best

> "I like the simplicity of using the app it has a seamless aproach it is extremely helpful and i would..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7128870)

DD

Desiree D.

Product Designer

> "Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6511754)

VR

Verified Reviewer

Development Manager

> "Super easy to use and great user interface, can connect multiple platforms very easily and fairly quickly."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7070684)

BD

Blake D.

Director

> "I always question the privacy and security of the site being everything online is technically not 100% safe."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6755670)

AS

Amy S.

Intake Specialist

> "It’s very quick to set up and there are minimal issues or glitches."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7125791)

Carla F.

Owner

> "The only issue that I have is that many of the online banks are not associated with Plaid."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6753422)

Dallas B.

Scientist I

> "A few more transparency and control features would make it better"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

MG

Marcie G.

Owner

> "The only con I have come across using Plaid is that some smaller financial institutions i.e. local banks,..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6058915)

MG

Marcie G.

Owner

> "Plaid gives me the ability to connect my financial accounts with different apps which in turn makes me..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6058915)

JN

Jay N.

Pool boy

> "Does not support all the banks that are mostly used"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6664049)

Jamie L.

Owner

> "I can be sure my information is safe when I use Plaid."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7076991)

Virginia J.

NA

> "It would be annoying enough already, but then it doesn't even work half the time: crashes the tab, stalls,..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___6087201)

TM

Tristan M.

Software engineer

> "My overall experience with plaid is good as it’s been a helpful experience for my financial situations."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7085615)

Joseph M.

Senior Engineer

> "As a foreign user, I discovered that Plaid did not support all of the institutions I work with, which..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4808437)

AF

Adashia F.

Owner

> "PAYMENT PROCESSING - good"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089191)

VR

Verified Reviewer

CEO

> "I will not recommend them to any of my peers as they are awful from a commitment and follow through..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___6445359)

Dallas B.

Scientist I

> "Overall, Plaid makes connecting your bank to apps fast and easy."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

Joseph M.

Senior Engineer

> "The data I got from several financial organizations occasionally had inconsistencies, which was one of my..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4808437)

AS

Akiya S.

Intern

> "I like that it’s a secure website for you banking and to login to your account"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6457574)

DR

Demian R.

Owner

> "They largely only work with large banks and smaller credit unions are out of luck and people end up having to..."

[See full review](https://www.capterra.com/p/174384/Plaid/#GetApp___4106066)

Marc D.

Co-Owner

> "A few easy steps and you are done with the set up."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7133613)

VR

Verified Reviewer

Sole proprietor

> "I know you've got a vape I can smell the damn thing strawberries it's that pink vape isn't it"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___5098421)

BD

Blake D.

Director

> "I like how plaid that you can connect to sites via bank account super Fast"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6755670)

PK

Parth K.

Web Developer

> "By the time a user's issue is rectified, they may have given up and terminated their accounts."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4591089)

AF

Adashia F.

Owner

> "MONEY TRANSFER - good"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7089191)

VR

Verified Reviewer

Customer Service Rep

> "I worry about the security of the platform because of the ease of use and the number of accounts I have..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4099971)

RJ

Rhonda J.

medical administrative

> "ok it was easy to access."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7131685)

PK

Parth K.

Web Developer

> "This gives the setup procedure a more difficult than necessary appearance."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___4591089)

BE

Braya E.

Disbursement

> "I feel like every thing is easy and secure to use."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7053654)

TM

Tiffany M.

Freelancer

> "malfunctions sometimes, doesn't allow manual input of routing/account numbers"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3472351)

HW

Hannah W.

Tax Accountant

> "It is always secure and makes things a million times smoother!"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7082941)

CN

Carly N.

Strategic Growth Manager

> "Sometimes the Account Owner name would get logged incorrectly as just the type of account, instead of the..."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3404468)

KB

Kristen B.

News Writer

> "I was able to safely share my bank details with apps"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6761871)

VR

Verified Reviewer

Director of Product Design

> "I found a bug where the first character in the username/email field is cap sensitive!"

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3012910)

SH

Shannel H.

Dispatcher

> "Not much on the banking side, but pretty easy to use."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___7014400)

VR

Verified Reviewer

Director of Product Design

> "This initially caused a lot of confusion because I knew my credentials were accurate."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___3012910)

ED

Erica D.

Founder

> "It's such an easy way to connect bank accounts."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6776248)

DR

DJ R.

President

> "Connections to smaller institutions or banks don't stand a chance with Plaid. "

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

EL

Ethan L.

Senior Sales Development Representative

> "Ease of use, connects directly to my bank account + makes paying easy."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6706001)

DR

DJ R.

President

> "WaveApps is slowly committing suicide by using Plaid as it is currently supported."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

Dallas B.

Scientist I

> "Security-wise, I feel pretty good about it."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___6845742)

DR

DJ R.

President

> "Kind of defeats the purpose of an automated link."

[See full review](https://www.capterra.com/p/174384/Plaid/#Capterra___2395285)

[View Reviews](https://www.capterra.com/p/174384/Plaid/reviews/)

AO

Alanna O.

Systems Analyst Trainee

> "It supports password less login when needed, Multifactor authentication and approving sign-ins are quick and easy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

Joe D.

Senior System Engineer

> "End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7060234)

AO

Alanna O.

Systems Analyst Trainee

> "Microsoft Authenticator is great for providing a secure log in code."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

CC

Chitranzan C.

Insurance Advisor

> "It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6772537)

AK

Abhishek K.

IT Infrastructure engineer

> "Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

MW

Meegan W.

Educator

> "Once in a while, I will ask to verify my identity by receiving a text message. When I do this, it occasionally gives me an error and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

CN

Claris N.

Finacle Consultant

> "Microsoft Authenticator plays a crucial role in improving the security of your online accounts by implementing strong authentication..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6028439)

EJ

Elli J.

Customer Marketing Manager

> "The fact you get stuck in a catch 22 loop of needing the app to generate a code for you to get into the app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6325550)

Brendan C.

Business Development Rep

> "What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

AK

Abhishek K.

IT Infrastructure engineer

> "Uninstalling the product can lead to losing all the saved one time codes."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

MW

Meegan W.

Educator

> "Microsoft Authenticator does a great job of making sure my data will never be accessed by unwatched people. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

TM

Terry M.

Senior Analyst

> "i constantly do not receive response from authenticator."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6811753)

SH

Scott H.

Disability Support Worker

> "I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6838426)

MS

Matthew S.

Project Engineer

> "I don't get this at all, why would I need something on my phone but not my pc which also has access to all my important stuff??"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6719366)

TJ

Taoufik J.

Data Analytics BI

> "My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4784254)

AR

Angel R.

NA

> "after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6113981)

MW

Meegan W.

Educator

> "I always make sure to set up Microsoft Authenticator with every program or website that offers it. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

IB

Ian B.

Prevent Manager

> "The single sign on feature can be difficult for it to work with other applications. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

MW

Meegan W.

Educator

> "Microsoft Authenticator is a great program to will keep all of your accounts safe and secure. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

LD

Laura D.

Medical coder

> "I found it confusing to set up and not the most user friendly."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6546176)

NT

Nikola T.

Co-CEO

> "I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

JM

Joshua M.

virtual assistant

> "It's an Apple secure-in issue that you can't move your saved MFA records to an Android gadget assuming you've reared up to iCloud since..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3655360)

BW

Bradley W.

Director

> "MS Authenticator is my go to Authenticator app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

MC

Michele C.

Operations Manager

> "If someone does not have a mobile device, it is hard to use the product. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814)

BW

Bradley W.

Director

> "It’s well maintained by the world leading Microsoft."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

LH

Layne H.

Prospect Research Analyst

> "Sometimes I have trouble with my code running out of time and have to restart the app"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027108)

MG

Murali G.

Architect

> "I use this in my daily work and personal activities and happy to use this even 100 times in a day."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

BB

Bryan B.

Director

> "So I enter my password for my email which is correct, it tells me to go to Authenticator - Authenticator tells me it doesn't recognise..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3814286)

CF

Chad F.

Customer success

> "Microsoft Authenticator can easily be recovered and its very easy to add on new account to protect."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6651443)

KW

Kaytie W.

Conference and Event Business Executive

> "Sometimes when adding a new system I get slightly confused however I am not tech savvy, I could be the problem not the App."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6231682)

IB

Ian B.

Prevent Manager

> "It works at securing our user sign ins with the mobile app they use to confirm the authentication process. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

SP

Sapnaka P.

Software Engineer

> "Once I lost my phone and I was not able to login to that account."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4799275)

KA

Komal A.

Senior Manager - Finance

> "Microsoft Authenticator is a useful application and provides two factor authentication safety to the applications and sensitive data."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

IB

Ian B.

Prevent Manager

> "The support from Microsoft and the product is more costly than other options."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

MW

Meegan W.

Educator

> "It's very easy to set up and gives you many different options to verify your identity. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

DS

Dikshya S.

Graduate Research Assistant

> "Sometimes it just doesn’t give approval for sign in."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4916151)

Brendan C.

Business Development Rep

> "My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

KB

Kevin B.

CEO

> "It has limited options really. And the risk of losing my phone or forgetting my Microsoft password would make me locked out of my other..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4548327)

AR

Adrian R.

Barrister

> "Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

GJ

Gustavo J.

Marketing Manager

> "sometimes it is a bit tedious for the employers"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6184248)

VR

Verified Reviewer

Senior Strategist

> "Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4935304)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

IB

Ian B.

Prevent Manager

> "We have been using the Microsoft Authenticator application and feature in Office 365 for years to secure our logins. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

Vishvjit S.

Backend developer

> "The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

ET

Eric T.

Owner / CEO

> "Using the QR code to help link up is nice and all but sometimes it doesn't work at 1st and have to try again and some people are still..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4550665)

KA

Komal A.

Senior Manager - Finance

> "I really like to use Microsoft Authenticator for authenticating almost each and every business and personal access."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

VR

Verified Reviewer

Managing Director

> "the app can be difficult to use and navigate"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4966722)

MW

Meegan W.

Educator

> "This is a must-have if you value your data and privacy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

DS

Deniz S.

instructor

> "However, if the third party has an issue, authenticator just does not work without telling you what is going on."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

NT

Nikola T.

Co-CEO

> "I love it, as the Co-CEO of our fairly new company, it has helped us so much, and kept our software safe!"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

AC

Allen C.

Accounting Assistant

> "Initial set-up can be confusing."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4783551)

Osmond E.

Data Analyst

> "It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4542424)

MA

Mayowa A.

Owner

> "It also has issues with people who don’t use this feature constantly and it’s more of every once in a while."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

Brendan C.

Business Development Rep

> "This has to be one of the best security investment tools if you deal with multiple accounts and sites daily."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

JG

Jaden G.

IT Specialist

> "Sometimes the notifications on the watch are buggy and do not work."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4251302)

VR

Verified Reviewer

Engineer

> "I liked how easy it was to use and that it kept my accounts secure."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6470216)

VR

Verified Reviewer

Project Manager

> "However, some times authentication latency could lead to time out issues."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4064623)

MG

Murali G.

Architect

> "very handy and a must in the cyberworld"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

MA

Mayowa A.

Owner

> "The software since the making of this hasn’t seem to update is visual or designs."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

AR

Adrian R.

Barrister

> "Authenticator is essentially a handy hub for two-factor authentification in one convenient location."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

MF

Maizy F.

Music Director

> "A single password for access, is too easily hacked. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3666304)

MM

Martha M.

Occupational Health and Safety Manager

> "It secures multiple accounts at once, giving easy access to the owner. After the initial settings are made, access to the pc is made..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3609975)

ED

Edrick D.

Process Associate

> "There are few times that the authentication codes don't work via SMS and voice call so users have to access the mobile application."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2901575)

FM

Felipe M.

Researcher

> "The app is convenient and saves me from paying for international authentication calls."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4800043)

WM

William M.

Front service clerk

> "Overall it's nice but i don't see why a email authentication doesn't work ."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531613)

SC

Simon C.

Special Advisor

> "If you are working in an Exchange-environment, Micosoft Autheticator is an obvious choice for two-factor authentication, as it links..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3817755)

AS

Aaron S.

Temporary TLC

> "That may have been user error, but at times the authenticator could be frustrating."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

ADEEL A.

Digital Marketing Assistant

> "Its lets us quickly and easily log into all of our accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6009450)

DS

Deniz S.

instructor

> "Yet, it will not tell you that it is because of your admin prevents you."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

Vishvjit S.

Backend developer

> "However, broader compatibility with third-party services would further enhance the overall experience."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

AS

Aaron S.

Temporary TLC

> "It was frustrating at times that the app would sometimes not respond well to me."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

Vishvjit S.

Backend developer

> "The app's user-friendly interface and support for biometric authentication methods make it convenient to use."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

VE

Valyrie E.

Auditor

> "Not really about the software. But the code changes very so often, I cant remember the number of minutes. But sometimes during bad..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2987964)

MC

Michele C.

Operations Manager

> "It is easy to use the QR code to set up the account on your mobile device"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814)

BS

Benjamin S.

Sr. Software Developer

> "Sometimes when your phone is locked and you are prompted to approve a sign in it doesn't actually work until you unlock the screen"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2878377)

DJ

Digna J.

Scientist

> "Overall I love using the Authenticator it’s my go to app for any 2FA requirements"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4790086)

VR

Verified Reviewer

Service Desk Manger

> "It seems as if the Microsoft authentication app is not used as much as some of its competitors and falls behind other authenticators..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2932561)

SV

Samantha V.

Independent contractor

> "That it's very secure and I don't have to worry about my passwords being breached and or hacked"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6278984)

LH

Liana H.

project Manager

> "Sometime the time between sign in approval on the mobile and other devices is short and if I miss it I have to reapply again"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3440787)

[View Reviews](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

## User interface

[Plaid](https://www.capterra.com/p/174384/Plaid/)

4.39 (100)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

4.66 (400)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Plaid

13/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/174384/Plaid/#features)

Microsoft Authenticator

Top features

14/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/219694/Microsoft-Authenticator/#features)

### Recognition

No recognitions have been awarded to Plaid

No recognitions have been awarded to Microsoft Authenticator

### Deployment & support

Plaid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Authenticator

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Plaid

-   By Plaid
-   Located in United States
-   Founded in 2012

Microsoft Authenticator

-   By Microsoft
-   Located in United States
-   Founded in 1975

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