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By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry — whether you manage 50 machines or 5000.
JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.
Ease of use, simplicity, effectiveness. PDQ has nice video based how to dos and that was helpful.
I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.
Love the map to show where your printers are. The auto install of printers is amazing and sinces with active Directory users and computers.
I had made a simple mistake which they found and then educated me on why it didn't work so I wouldn't make the same mistake.
This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production.
It also seems to have occasional hiccups in deploying to computers that are newer on the domain where it sees them on the list of targets, but fails to deploy to them, citing them as being offline.
I love the product, it's reliable, easy to use, robust features, and the support folks are great.
Hard to find a weakness with pdq inventory...so I won't list one.
We were looking for a tool to help us enforce 2FA on some servers. JumpCloud was a solution that was easy to use, easy to manage, and perfectly fit our needs.
I realize I was stuck in 2010, resulting in an unhealthy relationship with Microsoft Active Directory.
We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff.
The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control.
It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
It is a little difficult to onboard new office staff and familiarize them with the software.
A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow.
MDM is currently limited in functionality, and the System Insights still require command-line input to gather detailed information.
Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.
Layton: Hi, I'm Layton. I'm a help desk associate, and I would give JumpCloud five stars. Click below for more ratings. On a day-to-day basis, I use JumpCloud to manage our active directory system through Linux, Windows, and Mac environments. One of the biggest features I like about JumpCloud is how you can seamlessly manage your Google workspace admin portal while also taking control of Windows, Mac, and Linux devices all in one application. One thing I do wish JumpCloud had was a more seamless integration with Apple Business Manager. I do wish that we were able to integrate our company iPads and iPhones within the JumpCloud software.
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