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By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry — whether you manage 50 machines or 5000.
Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP
Ease of use, simplicity, effectiveness. PDQ has nice video based how to dos and that was helpful.
I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.
Love the map to show where your printers are. The auto install of printers is amazing and sinces with active Directory users and computers.
I had made a simple mistake which they found and then educated me on why it didn't work so I wouldn't make the same mistake.
This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production.
It also seems to have occasional hiccups in deploying to computers that are newer on the domain where it sees them on the list of targets, but fails to deploy to them, citing them as being offline.
I love the product, it's reliable, easy to use, robust features, and the support folks are great.
Hard to find a weakness with pdq inventory...so I won't list one.
Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good.
When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software.
A very good experience, both in the use of the remote control and the attention received by the technical support. An excellent program that I recommend to all my clients.
I have not been able to configure the proxy so that it can be accessed from a private network, but it may be my configuration problem and not the software itself.
It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.
Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency.
It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.
Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.
Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.
PDQ Deploy & Inventory
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