# Compare PDQ Deploy & Inventory vs Action1 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PDQ Deploy & Inventory and Action1 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM

---

# PDQ Deploy & Inventory vs Action1 Features and Cost Comparison

Last updated May 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PDQ Deploy & InventoryAction12/4 selected

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[## PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

Starting Price

$1950.00/year

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

338

Neutral

3

Negative

0

[## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

235

Neutral

2

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,276 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.8

Remote Monitoring & Management

4.6

74%Fit

Missing features

Feature ratings

Patch Management

4.9

Server Monitoring

4.6

Security Tools

NA

Real-Time Monitoring

4.7

Remote Monitoring & Management

4.7

User satisfaction

User satisfaction

4.8

User reviews[341](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.9

User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$1950Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry managing on-prem/VPN-connected endpoints — whether you manage 50 machines or 10,000.

Best for

Internal IT departments and Managed Service Providers (MSPs).

## User reviews

Pros & cons

BT

Benjamin T.

Systemadministrator

> "Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency!"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7112212)

BT

Benjamin T.

Systemadministrator

> "Managing Remote Devices outside the Network can be hard compared to more cloud based platforms."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7112212)

JC

Justin C.

IT Manager

> "The two tools work together to make maintaining a large network of computers so much easier and more efficient. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6563701)

JC

Justin C.

IT Manager

> "Initially, understanding the logic within the data gathering/scan profiles and custom reporting was difficult. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6563701)

FG

Francesca G.

ICT Director

> "It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6288704)

BH

Brooke H.

Technical Support Specialist I

> "I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6745372)

MH

Marc H.

Sr. IT Systems Engineer

> "The hardest port of using PDQ is teaching HD staff all of the powerful things that can be accomplished with the combination of Inventory and Deploy."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4918870)

Harry S.

Systems & Digital Marketing Administrator

> "We previously had issues deploying software to a wide range of users due to needing to manually remote onto user machines and installing the software,..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4370257)

MH

Marc H.

Sr. IT Systems Engineer

> "A big piece from the management side is being able to quickly true-up or massive Microsoft E5 licensing and pricing. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4918870)

BH

Brian H.

System Administrator

> "With a lot of our employee's working from home during and now after the pandemic, one short-coming of the software is that there is a complete lack of..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348145)

LD

Ludovic D.

Responsable Technique

> "I first tested PDQ Deploy in Free version, and you could already do so much for software deployment that I decided to buy it, so with the new features,..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4379871)

JS

Joshua S.

System Administrator

> "The only problems I've really run into is the speed that you're able to scan large scale organizations with a lot of VPN users."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4593763)

Harry S.

Systems & Digital Marketing Administrator

> "The ability to deploy software through to our users internally has been so easy to do, also allowing additional parameters to make it a silent install..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4370257)

SW

Stephen W.

Senior Systems Administrator

> "The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352031)

NC

Nick C.

Senior SecOps Engineer

> "They also allowed management of common third-party apps with auto-updating, scheduling of deployments, and many other awesome tools."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347794)

JM

John M.

Information Technology Manager

> "In between re-imaging, key utility programs would regularly become out of date, negatively impacting patrons usage of the computers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4491437)

DH

Daniel H.

IT Manager

> "The deployment process is easy and very effective."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7011677)

NE

Nick E.

IT Admin

> "There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4356647)

PC

Perry C.

Systems Engineer

> "A great management tool for our organization."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6339632)

JF

James F.

System Engineer

> "I really have not had time to learn all of the features of your products. But that is not on PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

DN

Devlin N.

Sysadmin

> "Rapid deployment of large software installations or configuration changes to hundreds of workstations in minutesExtremely detailed workstation..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

GT

Garan T.

Senior Desktop Support Engineer

> "I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380425)

JA

Jeremy A.

Lead Systems Engineeer

> "Highly customizable to fit our business needs. When paired with PDQ Inventory, we're able to target specific groups of endpoints based on certain..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4351721)

BM

Bobby M.

Senior Systems Engineer - IT

> "The only con I can think of is that I get hit with a lot of hits on my Vulnerability scans for Microsoft Office products. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4743957)

FG

Francesca G.

ICT Director

> "The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6288704)

AO

Andrew O.

IT manager

> "Local IT (global company) used PDQ for software deployment as the SCCM admin never got it working for a long time."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4418186)

TB

Thomas B.

IT Technician

> "A huge assistance for me on a day to day basis, I use it to help build new deployments (as we do not have the budget for a costly imaging solution)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352044)

DF

Donny F.

CIO

> "Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4350260)

JM

John M.

Information Technology Manager

> "The included Package Library is a fantastic added value to the program providing prepared and tested packages for installing/updating most of the..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4491437)

LN

Luke N.

Senior Network Engineer

> "Building a lot of collections, especially nested ones, gets very cumbersome and slows down the software considerably."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3652024)

CP

Chris P.

IT Director

> "I love being able to easily have PDQ integrate into my AD/DC environment and be able to inventory all of the workstations in my various offices. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348970)

JF

James F.

System Engineer

> "The previous admins had purchased but no one knew how to use it."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

FA

Fede A.

Sysadmin

> "Super powerfull tool to install programs and patch computers without bothering users."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4803911)

BCW

Boon Chen W.

IT Engineer

> "Lack of OS deployment and Windows Update scan and patching similar to WSUS."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4382526)

CM

Craig M.

Sr. Systems Administrator

> "It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352364)

JF

James F.

System Engineer

> "The overall system was in a neglected state."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

DW

Duncan W.

IT Manager

> "Love the preconfigured Collections that lets us know about which most common applications are out of date, and then we can literally right-click and..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347858)

LH

Luke H.

IT Manager

> "No real issues other than difficulty deploying some Intuit and Thompson Reuters softwares, which is the fault them not PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348019)

MK

Maksims K.

Helpdesk

> "Most of all, we use PDQ deployment, easy way to deploy software and patches."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4939031)

JA

Jay A.

Director of Information Systems

> "Package creation can be a bit tedious but I'm new at package building so it may just be my inexperience."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4169376)

MK

Maksims K.

Helpdesk

> "PDQ deployment is good for script automation, easy to set up any scheduled task to meet your requirements."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4939031)

TD

Tom D.

IT and Network Manager

> "We had some issues with billing but these were mostly down to our UK credit card paying dollars."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4358197)

VR

Verified Reviewer

Problem Setter

> "Best thing is that it is very easy to use and guides us with the maps of printers and deployment of updated softwares."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6018767)

SM

Shannon M.

IT Assistant

> "Also, sometimes it can be tedious to set up the deployment queue, but I suppose that's the price for such a powerful in-depth tool."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348152)

JS

Joshua S.

System Administrator

> "I will also enjoy the ability to use multiple compound statements, without limitation in order to drill down and find devices that meet whatever..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4593763)

BR

Bob R.

Assoc Director - Global Server

> "The biggest pain point is that it does not support Linux servers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380917)

DN

Devlin N.

Sysadmin

> "PDQ Deploy allows us to scale our desktop management exponentially, and is much easier to set up and use than SCCM (if you also have Inventory, which..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

TN

Timothy N.

System Engineer

> "We currently do not have the option to add linux servers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381464)

JM

Jakub M.

Senior Service Desk Administrator

> "All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4898750)

LN

Luke N.

Senior Network Engineer

> "Some aspects of building reports and collections are not intuitive."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3652024)

SD

Steve D.

Director - Information Security

> "Standard packages are excellent and the ability to script very complex installs (including Oracle developer tools) is far better than other far more..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4350608)

AL

Anthony L.

Network Engineer

> "Sometimes the AD integration function causes me issues."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347779)

JB

Jamie B.

IT DIrector

> "As stated above, this has made my monthly patching much easier and also allowed me to auto patch more apps than just Windows updates."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4390868)

BB

Ben B.

IT Coordinator

> "When a package fails the failure code is normally not very helpful."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348339)

SC

Sergio C.

Senior Information Security Analyst

> "I'm on the security side and our new IT manager brought in manage Engine which is good, but PDQ is better so I fought to keep PDQ and we actually still..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4349330)

BZ

Boris Z.

Sr. Serve rAdmin

> "Does not have an agent, some scans take a while over a bad connection"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4776186)

Paul P.

On-Premise and Cloud Infrastructure Manager

> "it's simple to use!"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6420432)

HZ

Hristo Z.

IT manager

> "It's a little bit complicated and unclear to troubleshoot error messages"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4379330)

MD

Marie D.

IT-Manager

> "This is major game changer and big thank you to PDQ that they invested into security by supporting LAPS.- 3rd Party + Microsoft Update Library- Easy..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348386)

RF

Roger F.

IT Manager

> "Don't have an option right now for work from home pc's."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4386266)

JF

James F.

System Engineer

> "I retired WSUS because I can do all that it does and more with PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

YP

Yannick P.

Dr sc. tech.

> "PDQ Deploy does not allow you to really track the deployement history and the state of your IT infrastructure."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3310738)

TD

Tim D.

Application Support

> "It make the process very easy and stress free, the ability to time your deployments and see at a click of the mouse which machines were missed was..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4355980)

DL

Dannielle L.

Director of Technology

> "Pricing seems inconsistent with the offers that are available at different times."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348306)

LH

Luke H.

IT Manager

> "I use this software to do deployments to my 50 or so workstations, all of which have been completed without issue."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348019)

Norma Estela R.

Content Creator

> "It is sometimes difficult to control with off-network systems or by using a VPN; on the other hand, the error messages that are displayed are not clear..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3145922)

ZC

Zach C.

Sr Systems Engineer

> "The ability to use the catalog features while also being able to use more complex application deployments makes admin life easier."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380869)

PW

Phillip W.

Systems Administrator

> "Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3455582)

VR

Verified Reviewer

IT Director

> "The sowtware updates automatically 3rd party software and helps us manage our updates and deployments"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381045)

AO

Andrew O.

IT manager

> "When SCCM failed, and the admin was unable to resolve issues."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4418186)

BD

Bryan D.

IT Support

> "It is so intuitive that after watching a 30 minute video from youtube (love the channel btw) a brand new user will be able to deploy software and run..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3580980)

DN

Devlin N.

Sysadmin

> "Generating reports can be a bit confusing at times."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

SS

Steven S.

System Administrator II

> "PDQ connect has a lot of promise, which will allow us to deploy apps that are not connected to our network."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4353343)

MD

Marie D.

IT-Manager

> "Windows Release Upgrades not supported"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348386)

RH

Robert H.

IT Manager

> "PDQ Deploy and Inventory are one of the absolute best if you have only Windows based end machines in your network. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3534536)

BI

Brett I.

Technology Director

> "Even when users are using a VPN to connect to our network remotely, deployments still don't work (probably something on our end)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___2957235)

LC

Luis C.

IT Manager

> "When you dont have Enterprise budget, PDQ will provide all of the necessary tools to make like easy for sys admins."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347927)

JL

Joey L.

Endpoint Secutiry

> "Sometimes the error messages I get back are very genric."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380566)

TD

Tom D.

IT and Network Manager

> "PDQ allows us to roll out and update software packages quickly and effectively."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4358197)

AA

Amer A.

IT Admin

> "For its current benefits and pricing points, I don't have anything that I wouldn't like about it."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381328)

[View Reviews](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

KO

Kevin O.

Senior IT Technician

> "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

AK

Alfred K.

IT Manager

> "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345)

MB

Mark B.

IT Manager

> "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

DH

Daniel H.

IT Manager

> "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473)

JN

John N.

IT Support Supervisor

> "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270)

Adam L.

ICT Network Management

> "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

ES

Elliot S.

Assistant IT Manager

> "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

JR

Jeremy R.

VP, Information Technology

> "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

WH

Wanderlei H.

IT Analyst

> "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461)

RH

Ryan H.

Technology Coordinator

> "It doesn't show a listing for uptime in the dashboard for all computers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086)

SG

Shane G.

Director, Information and Marketing Technologies

> "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

HD

Hasan D.

IT Manager

> "in cases where it gives an error, we do not have detailed information about the causes."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580)

Adam L.

ICT Network Management

> "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

BC

Brian C.

IT Director

> "Don't like not being able to configure agent action on window supdate take over."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169)

RP

Roderick P.

ISO

> "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465)

AM

Angela M.

Senior Information Technology Specialist

> "Lack of ability to get support if you are a smaller organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244)

KJE

Knight Joshua E.

IT SUPPORT

> "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434)

JE

Jonathan E.

Security Engineer

> "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258)

KO

Kevin O.

Senior IT Technician

> "Remote desktop client built in to resolve issues locally is also a great help if you run into issues."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

JT

Jeremy T.

Sr. IT Support Specialist

> "Not enough built-in software packages and does not track update history per-device."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922)

MA

Matt A.

Technical Coordinator

> "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238)

KO

Kevin O.

Senior IT Technician

> "Not sure if it's OS issue or deploymant."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

MB

Mark B.

IT Manager

> "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

NV

Nelson V.

IT Manager

> "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804)

MG

Michael G.

Systems Administrator

> "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

JR

Jeremy R.

VP, Information Technology

> "Its a bit complex to create a patch manually."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

JT

Jason T.

Security Engineer

> "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387)

AG

Alex G.

Head of Software Development

> "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

GP

Geordi P.

System Administrator

> "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322)

JC

John C.

Cybersecurity Analyst

> "I don't like the fact that RDP cannot be permanently disabled."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211)

MI

Matt I.

System Administrator

> "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018)

LD

Lisa D.

IT Support

> "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890)

NH

Noel H.

IT Consultant

> "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

MG

Michael G.

Systems Administrator

> "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

GS

Greg S.

Systems Engineer

> "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

KW

Keith W.

IT Manager

> "Its a shame that the software does not support mobile devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702)

MJ

Matt J.

IT Director

> "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

TM

Tyler M.

IT Director

> "I have tried to remove a program via Remediation, but the software never uninstalls"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801)

NH

Noel H.

IT Consultant

> "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

BC

Brandon C.

Owner

> "That level of service is getting harder to find in this field."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866)

AK

Alexandros K.

Security Architect

> "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

MJ

Matt J.

IT Director

> "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

HO

Harry O.

Site IT Support

> "Keeping on eye on running scripts can be a little confusing."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135)

JR

Jeremy R.

VP, Information Technology

> "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

ZZ

Zach Z.

Systems Administrator

> "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950)

GS

Greg S.

Systems Engineer

> "I have to admit, I feel a little guilty that we are getting all of this for free. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

JS

John S.

IT System Administrator

> "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

FC

Fred C.

Cyber Security Consultant

> "The time from when you tell the system to perform a task, to when it actually does is a bit slow."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428)

CG

Carlos G.

IT Director

> "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261)

MP

Mehul P.

Network Aministrator

> "Update installation sometimes doesn't work. and you have no ways to identify issue."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469)

MB

Mark B.

IT Manager

> "It also links in to Active Directory so will auto deploy agents making it really slick."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

AN

Andre N.

Financial manager-Business Analyst

> "We don't have the size to have our own IT department with servers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

RH

Russell H.

Head of IT

> "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129)

PA

Peter A.

IT Asset And Configuration Manager

> "Sometimes it is difficult to get a right script to use for some deployments."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

ES

Elliot S.

Assistant IT Manager

> "It's perfect for us, and a close second favourite feature is the remote access capability."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

PA

Peter A.

IT Asset And Configuration Manager

> "Still struggling on how to uninstall a bulk of SysAid agents using Action1"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

DK

Douglas K.

IT Director

> "The patch management function and ability to script your own software deployments and removals are absolutely great."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348)

PB

Peter B.

CIO

> "Remote desktop lacks some features 2."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866)

TG

Tyler G.

Systems Administrator

> "Also help tremendously with identifying and remediating vulnerabilities."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220)

AN

Andre N.

Financial manager-Business Analyst

> "I work in a healthcare anvironment with people who know nothing of IT."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

MM

Martin M.

Founder

> "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298)

Samuel C.

Owner

> "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299)

SG

Shane G.

Director, Information and Marketing Technologies

> "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

JK

Jeff K.

Systems Administrator

> "However, that is the only issue I've had with Action1 RMM to date."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536)

AD

Adam D.

IT Infrastructure Manager

> "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373)

Issac P.

Officer

> "Ui looks a bit outdated and requires a ramp up"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

HM

Heiko M.

Data Protection Officer

> "Action1 has a great service, and allows small business to comply with IT security regulations for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816)

Issac P.

Officer

> "Connection is found to break at times reducing overall reliability"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

PU

Piotr U.

IT specialist

> "Lucrative offer on free tier - 200 endpoints I can manage completely for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

AA

Ahmad A.

Head Of IT

> "Remote access is slow"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288)

AG

Alex G.

Head of Software Development

> "The remote control tool, while basic is by far the most reliable tool i have used on an RMM platform and have never had issues..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

AR

Abel R.

Systems Administrator

> "I would say the UI, it is rather basic."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884)

[View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

## User interface

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

4.80 (341)

4.91 (237)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

PDQ Deploy & Inventory

13/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/174535/PDQ-Deploy/#features)

Action1

Top features

22/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/180609/Action1-RMM/#features)

### Recognition

PDQ Deploy & Inventory

Best Value IT ManagementSoftware (2024) 

Action1

Best Value Patch ManagementSoftware (2026) 

Best Value Patch ManagementSoftware (2025) 

Best Value Patch ManagementSoftware (2024) 

Best Value Patch ManagementSoftware (2023) 

Best Value Patch ManagementSoftware (2022) 

### Deployment & support

PDQ Deploy & Inventory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Action1

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PDQ Deploy & Inventory

-   By PDQ
-   Located in United States
-   Founded in

Action1

-   By Action1
-   Located in United States
-   Founded in 2016

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vs

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Price

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Features

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4.7

Features

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Price

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Features

4.6

4.8

Ease of Use

4.9

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

$1950/year

Price

$129/month

4.7

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-174535/Atera-vs-PDQ-Deploy)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)