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By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry — whether you manage 50 machines or 5000.
Medium to Large businesses, K-12 education, Higher Education
Ease of use, simplicity, effectiveness. PDQ has nice video based how to dos and that was helpful.
I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.
Love the map to show where your printers are. The auto install of printers is amazing and sinces with active Directory users and computers.
I had made a simple mistake which they found and then educated me on why it didn't work so I wouldn't make the same mistake.
This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production.
It also seems to have occasional hiccups in deploying to computers that are newer on the domain where it sees them on the list of targets, but fails to deploy to them, citing them as being offline.
I love the product, it's reliable, easy to use, robust features, and the support folks are great.
Hard to find a weakness with pdq inventory...so I won't list one.
It is the best product for schools if they want to figure out what they have in place in all their buildings. The support and customer experience is fantastic.
Sometimes the locking down of the missing iPads didn’t seem to work. I may have been doing something wrong though.
When a ticket is created - it is sent out to the techs and they are able to respond in a reasonable time, making everyone happy. I am so glad we have this system.
There are so many steps to configuring the devices and some of the steps are confusing and complex for the average user.
We have a great handle on our assets. Overall a great product for the money.
The user interface is a little confusing in some areas. Syncing can be slow at times to the point where I am wondering if it is actually performing a task or is just hung up.
We are still exploring this, but have found it to be very helpful already. Our technicians are just starting to use this feature but their feedback has been positive.
Cannot close multiple helpdesk tickets at a time. Response time even in a heavily resourced environment is poor.
Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.
Prioritize real-user-identified key features according to your needs to find your best fit.
PDQ Deploy & Inventory
Top FeaturesSyAM Software
PDQ Deploy & Inventory
SyAM Software
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