--- title: "Compare Zoho Mail vs Microsoft Outlook 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho Mail and Microsoft Outlook based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/174694-227138/Zoho-Mail-vs-Microsoft-Outlook" page_type: "comparison" language: "en" --- # Zoho Mail vs Microsoft Outlook Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho MailMicrosoft Outlook2/4 selected [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) [## Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Starting Price $1.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,068 reviews](#user-reviews) Positive 978 Neutral 71 Negative 19 [## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [2,522 reviews](#user-reviews) Positive 2,322 Neutral 153 Negative 47 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### SMTP2GO 4.9 (178) * * * Starting Price $15.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### SaneBox 4.8 (71) * * * Starting Price $3.49 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### SpamTitan 4.6 (563) * * * Starting Price $1.26 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Mobile App 4.9 Inbox Management 4.7 Email Distribution NA Email Monitoring 4.7 Access Controls/Permissions NA 63%Fit Missing features Feature ratings Mobile App 4.6 Inbox Management 4.6 Email Distribution NA Email Monitoring 4.5 Access Controls/Permissions NA User satisfaction User satisfaction 4.5 User reviews[1,068](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.4 User satisfaction 4.5 User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $1Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Freelancers, small, medium and large businesses/enterprises Best for Students and professionals, businesses of all sizes, educational institutions, etc. ## User reviews Pros & cons Elton Takudzwa N. Owner > "I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AP Aabhilash P. Music Producer,Designer > "Setting up a custom domain requires wrestling with DNS records (SPF, DKIM, DMARC) through a UI that feels overly dense. If you are on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) Elton Takudzwa N. Owner > "I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AT Andrena T. Administration > "I had alot of difficulty having one email intergrate and transfer emails into zoho and whenever we would send an initial email it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7132345) AD Albert D. Independent Visual Artist > "The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) AP Aabhilash P. Music Producer,Designer > "It’s a small friction point that feels "un-pro" compared to the instantaneous sync of Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) AP Aabhilash P. Music Producer,Designer > "Even better, they still offer a Free Forever plan that allows for a custom domain—a rarity in the modern web." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) KV Kinjal V. HR > "The least things about Zoho email is not attractive in design and look." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7178099) Gabriel M. Self-employed > "Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) VR Verified Reviewer Student > "It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) AP Aabhilash P. Music Producer,Designer > "In a world where Google and Microsoft are slowly tightening the screws on free and low-cost tiers, Zoho remains the sanctuary for the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) AD Albert D. Independent Visual Artist > "Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) CS Christina S. COO > "Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6043037) Elton Takudzwa N. Owner > "Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) CM Charles M. Devoloper > "The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) Fakhriddin B. Backend Engineer > "I'm working with mail.zoho service and it's one of the best email SaaS services" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7126950) OI Owais I. CEO > "Admin access need to install another app which is kind of hassle." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) DS Dorothy S. Art Consultant > "The calendar and contacts are integrated and it's easy to configure and to use. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7163132) M Martin -. CEO > "Your custom developed 2FA app is not intuitive and over designed." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6680773) SB Samuel B. Co Founder > "Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) KN Kevin N. Founder > "They're slowly inching their model to less free options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) ZS Zoltan S. Developer > "We've used Zoho Mail for our small business to be able to connect our custom domain with a mail service and it has been lovely so..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6636621) Noah B. Owner > "I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6185554) OI Owais I. CEO > "Zoho Mail saved us thousands in licensing fees, and gave our team a professional, clean ad-free interface." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) SN Sunita N. Internal Medicine Physician > "Zoho Mail provides me with a means to manage my mails with ease, it's got a user friendly interface, mails are sent and received..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6098322) Christopher G. Computer technician > "Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6020088) AY Asheque Y. Chief Operating Officer > "Auto reminders and a lot more options in the reminder section truly beats Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) KE Kat E. All the hats > "Pricing to upgrade is a little confusing" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6754206) CV Chris V. Operations manager > "I used to have an IONIS business email, Zoho Mail has more options to customize and is easy to navigate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) SB Samuel B. Co Founder > "Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) FM Frank M. Founder > "It's confusing how to acces the admin console, also you cannot have multiple email accounts opened on the same browser, so you have..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4226174) GF Georgios F. Engineer > "The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6161581) VR Verified Reviewer Operations Analyst > "Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4565096) VR Verified Reviewer Student > "It allows you to have your own professional email without breaking the bank." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) DG Daria G. COO > "Images don't always display properly in incoming emails" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6113559) Gabriel M. Self-employed > "Very satisfied with the quality of the service and the features they provide at the very low cost of free." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) RG Ruben G. Owner > "I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6301274) CM Charles M. Owner > "When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6401434) AA Afsara A. Teacher > "So I think they should consider about it. Because some can lose access and for that reason they may not be able to login." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5076287) AY Asheque Y. Chief Operating Officer > "Easy navigation, especially the different tabs under the same window helps a lot to navigate through." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) AB André B. Ceo > "Had some bug on the browser email viewing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6326330) HT Helen T. Owner baker > "Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6626275) Vaiibhav T. Content Writer > "The e-mails sometimes don't get received properly sometimes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5039664) DR Daras R. Marketing Intern > "Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Yasith P. CEO > "For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4609995) GA Gianfranco A. General Manager > "I have my company address with you and always I receive a great service and no cost for only mail service." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6554698) VR Verified Reviewer CEO > "The calendar feature does not work in the webmail section when on an iPad outside of the normal app." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3940003) Balaji S. Product Owner > "Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6398534) VR Verified Reviewer Mathematics tutor > "It is a little complicated initially to navigate the various management paged eg, from account window to the email admin page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4678885) MA Mahmoud A. Admin > "Best of Best mail service that I encourage each company to shift to" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6656164) Amanda T. Co-Founder > "It also put a bunch of emails into "quarantine" which meant we missed really important client emails and missed opportunities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4146503) KT Karis T. Assistant Human Resources Officer > "My experience was excellent with Zoho in providing classic mail services for exchanging messages and using it in the field of work." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6012941) DG Deyan G. Website Manager > "The only issue with it is that when you create different folders in your mailbox, the emails come in the inbox as well in addition to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3421872) AP Aswin P. security analyst > "A simple mail service with lots of options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Abhik B. Student > "The free business email edition supported by Zoho email doesn't support POP and IMAP." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4118508) JB Jason B. Chairman > "There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6414173) VR Verified Reviewer directeur général > "After I bought the domain name, I had to pay more to be able to read emails with Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4279764) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Santhiya R. Executive Hub operations > "The price of Zoho Mail is high when members increase and lack distinctive features. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4777108) KN Kevin N. Founder > "I would recommend this for any custom domain emails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) NM Nokuthula M. IT Manager > "Differentiating between admin and regular login in the browser URL can be confusing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4870124) CV Chris V. Operations manager > "Good layout, and easy navigation through the email page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) SD Subham D. Illustrator > "The emails send sometimes are not received properly and there are some bugs too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4996079) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) VR Verified Reviewer Video Editor > "the only problem is sometimes it takes a long time for messages to arrive and sometimes it never comes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4126370) Francois Pascal N. Service provider > "It allows you to manage on the same interface the incoming and outgoing emails in a professional way and the planning of your..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4492083) MD Matt D. Owner > "The admin app for mobile is difficult to use and not inline with the quality of the web version too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) JV Jose V. Developer > "In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4568099) Uladzimir K. CEO > "I dont like that on minor tariff plans you could not use all futures of email boxes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4822902) MD Matt D. Owner > "Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) VG Valisa G. Board Secretary > "Being a nonprofit, we can not afford to spend on what other companies charge for .org email addresses. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4435708) AP Avezkhan P. Sr. software engineer > "Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4901132) GH Gretter H. Tax Accountant > "The emails also take a longer time to arrive then with other providers." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4067149) VR Verified Reviewer IT Director > "This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4066404) KS Kurt S. Owner > "I find that when I open an email to go back to the inbox a little unintuitive" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4410452) Dedre M. Owner > "The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) RT Robert T. Pastor > "Over time, Zoho got to the place where there was so much spam coming through that the email account became too burdensome to use and..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3434051) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) Yohan K. Transmission Engineer > "The desktop interface needs few alterations as I personally don’t like it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3137918) Gbenga S. construction manager > "it is easy to use, with a user-friendly interface and an array of productivity features such as task management, and allows payment..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4569501) FA Fazal A. Implementation & Support Specialist > "Where streams is an added advantage, it is also a disadvantage as it complicates the use for normal/non-technical users, as some..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2650151) DR Daras R. Marketing Intern > "The product was easy to use, and we found some of the APIs to be very helpful." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Nur P. Tech. Recruiter > "Unfortunately, it integrated into my own computer and windows system in a difficult and complex way..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3521957) GM George M. Manager > "Integrates very well with other Zoho apps." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359090) Saswat P. Content Strategist and Community Manager > "The integrations can break anytime and you get a notification." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) Dedre M. Owner > "It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) Saswat P. Content Strategist and Community Manager > "Well, integration issues are a common pain point for every Zoho user." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) PW Phillip W. Principal > "Ease of use, look and feel, integration with other products." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4703947) Fadiah R. Human Resources Assistant > "Integrating with Microsoft Outlook is perplexing, and I've had trouble connecting it to the program and it keep rejecting the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3036453) DU Deborah U. Director > "I love how simple it was to set up and integrate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4848565) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) VR Verified Reviewer Student > "It's super easy to use and super safe!" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) CM Charles M. Devoloper > "It easy to use and gets the job done." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) TF Terence F. CEO > "We had a customer support agent \[SENSITIVE CONTENT\] who utterly useless making this situation right." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4487366) LK LorriAnne K. Everything > "At first it was hard to figure out but I did and it's so worth it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5065716) VR Verified Reviewer Director > "Support is not very responsive, you can wait days to receive a response and most of the time, it is a negative response." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3490458) Ngala Emmanuel S. Web Designer > "It's super easy to use." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5011706) Syazwani I. Talent Acquisition Executive > "There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2713395) [View Reviews](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) ID Isabelle D. Accountant > "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Bongi N. Financial Manager > "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) RR Rebecca R. Production manage > "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) LC Louise C. Marketing Director > "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) DE David E. Maintenance Tech > "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375) LC Louise C. Marketing Director > "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) Harshul S. Senior. Technical Support Specialist for Network Operations > "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726) SR Samm R. Office Finance Manager > "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) VR Verified Reviewer Sales Specialist > "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652) TK Tim K. Assistant Professor Emeritus > "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) CT Cameron T. IT Service Desk Analyst > "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977) VR Verified Reviewer Administrative > "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) TK Tim K. Assistant Professor Emeritus > "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905) RR Rebecca R. Production manage > "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) SR Samm R. Office Finance Manager > "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) EL Eduardo L. Safety Coordinator > "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450) Ryan M. Director > "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Ryan M. Director > "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Sven S. Director > "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) ID Isabelle D. Accountant > "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Nikolas H. Quality Engineer > "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) Hameeda T. Analyst > "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) KR Katherine R. School Administrator > "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Nikolas H. Quality Engineer > "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) JK Jonathan K. Chief Marketing Officer > "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723) SR Sebastien R. CAD Designer > "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587) BD Barrett D. Night Auditor > "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904) MA Mohammad A. Senior Claims Adjuster > "Also, at times it fails to open PDF files directly, so we need to download them first to view them." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) BA Brad A. Administrator > "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002) AD Alto D. Operations Manager > "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859) Jhovanny A. Receptionist- New Client Liaison > "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VR Verified Reviewer Administrative > "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer IT Manager > "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549) KR Katherine R. School Administrator > "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Kelly M. content creator and podcaster > "The free version has ads and collects data so there's privacy concerns. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) Hameeda T. Analyst > "Some advanced features are buried in menus, making them harder for new users to find." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) AM Annie M. Physician Assistant > "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549) CJ Cortney J. Paralegal > "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881) Sven S. Director > "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) Osvaldo B. Cinema oparator > "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992) Hameeda T. Analyst > "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) Mohamed A. quality control senior engineer > "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085) BE Ben E. Marketing and communications executive > "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155) VR Verified Reviewer Emergency Planner > "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) RR Rebecca R. Production manage > "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) ES Elizabeth S. Administrative Assistant > "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806) VR Verified Reviewer Account Manager > "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166) AM Anna M. Customer Service Agent > "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577) AM Ali M. Software Manager > "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304) AO Alanna O. Systems Analyst Trainee > "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178) SR Samm R. Office Finance Manager > "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844) Ivan A. Human Resources Generalist > "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086) Brett S. Corporate Paralegal > "I've had calendar events not enter correctly even though I did everything right mechanically, for example." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238) VR Verified Reviewer Case Manager > "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380) NG Nathan G. Member Service Advocate > "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) VR Verified Reviewer Product owner > "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888) OR Oliver R. Senior Designer > "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971) WR William R. SR HR Operations Specialist > "It’s helpful for organizing work since you can easily schedule meetings and manage emails together." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543) TH Tim H. Insight Manager > "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VK Vatsal K. SDE Intern > "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666) Sven S. Director > "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) KC Kevin C. IT Intern > "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789) SK Sarah K. Case Manager > "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921) VS Valentin S. Sales > "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248) GM Georgeta M. Account Payable > "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710) TZ Tobias Z. Jr ICT Officer > "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394) RT Rosaide T. Paralegal > "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000) RT Rachel T. Accounts Administrator > "The rare instances when I'm unable to use it for some reason but these occasions are rare. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276) Evan P. Architectural technologist > "It helps me quickly flag important emails that come in and schedule meetings" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746) RH Richelle H. Proposal Project Manager > "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821) TD Teodor D. Data Engineer > "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429) JH Jennifer H. Paralegal > "The space wasn't enough and I had to add more space to keep my emails all in one place. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149) VR Verified Reviewer Emergency Planner > "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) DY Dannielle Y. Head of Family Law > "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919) David F. Business Manager > "The software is very user friendly, despite how much functionality and complexity there is to it." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221) MM Mark M. Global Finance Shared Services Manager > "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) AD Andy D. Marketing Director > "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098) IA Ian A. Director > "The differences between the browser based interface and the desktop application can be irritating." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173) MA Matt A. Office Support > "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071) VR Verified Reviewer Swim Instructor > "The controls are not the most user-friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383) VR Verified Reviewer Clerical > "I like that Microsoft Outlook is user friendly. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189) KJ Krysta J. Teacher > "It isn’t very user friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) BP Bill P. CEO > "It does not integrate externally well." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) MN Miguel N. Resident > "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156) VR Verified Reviewer Software Engineer > "The connection with other Microsoft tools also adds to the convenience." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300) MK Muhammad K. Senior Team Lead > "It is not much open to integration with third party add-ons." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397) KA Khyan A. SDR > "That reliability is what makes it valuable in a high-volume sales environment." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) TH Teresa H. AWS Architect > "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414) NG Nathan G. Member Service Advocate > "The easy to use Graphical User Interface makes this product easier on the eyes than the competition." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) JPN Jean-Pierre N. Instructional Designer > "Some features for the classic version are not easy to find and difficult to learn." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507) MA Mohammad A. Senior Claims Adjuster > "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) HJ Heather J. Industry > "It's a bit less intuitive." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447) MB Mayted B. Medical biller and collector > "Great experience with our easy use move around." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614) WG Wendy G. Finance Director > "Not always easy to see." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584) MM Mark M. Global Finance Shared Services Manager > "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) NL Nir L. VP R&D > "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449) CS Candace S. Assistant > "I love how it sends messages and my emails fast and the customer service is amazing." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer Animal caretaker > "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) [View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) ## User interface [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) 4.53 (1,068) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) 4.54 (2,522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Zoho Mail Top features 14/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/174694/Zoho-Mail/#features) Microsoft Outlook 11/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features) ### Recognition No recognitions have been awarded to Zoho Mail No recognitions have been awarded to Microsoft Outlook ### Deployment & support Zoho Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Outlook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Mail - By Zoho - Located in United States - Founded in 1996 Microsoft Outlook - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) $1/month Price $0 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174694-202338/Zoho-Mail-vs-Gmail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $1/month Price $7/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/174694-247901/Zoho-Mail-vs-Google-Workspace) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Missive](https://www.capterra.com/p/152884/Missive/)[4.90 (184)](https://www.capterra.com/p/152884/Missive/reviews/) $1/month Price $14/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152884-174694/Missive-vs-Zoho-Mail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.5 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227138-227157/Microsoft-Outlook-vs-Microsoft-365) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) $1/month Price $55/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142975-174694/Hiver-vs-Zoho-Mail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $1/month Price $6/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174694-227157/Zoho-Mail-vs-Microsoft-365) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $1/month Price $14.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-174694/Zoom-Video-Conferencing-vs-Zoho-Mail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Contact vendor for pricing Price $12/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-227138/MailerLite-vs-Microsoft-Outlook)