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Quick service food & beverage establishments like franchises, food trucks, juice bars, cafes, bakeries, delis, pizzerias & more who want to manage and reduce customer loss during peak business hours.
Not provided by vendor
We love the online ordering & the ease of use for both the customer and the business. Overall we love this software and wouldn't consider changing for anything.
Unfortunately, the app has problem connecting with my wifi (sometimes it might be connections problem) but it seems I'm not the only one having those issues.
The product is very easy to use and has great functionality. The team at MYR is extremely helpful and always willing to help.
Their is no way to void a transaction if a mistake was done with selecting a payment option.
The ease of implementation was really important since I started the business by myself and needed something that was going to be very user friendly.
As someone who is an owner, working in the restaurant, I have very little time to sit down and trouble shoot new software.
Great system, great customer support. Still in the infancy stage i see just getting better.
No option to add lock screen with multiple user, only one code for the boss and that's it unlike Maitre D where the staff have to put their code before punching the order.
Ease of teaching my employees, Ease of getting my reports, Ease of looking up so many things like cancelled tickets(times of cancellations would help), helps me keep track on employees.
Other than the reports, the experience is frustrating as I know the information should be there but is not available and techs are frustrated as well.
Easy to set up, user friendly. In the beginning when i needed help and had questions and suggetions the call center reps knew what they were doing and how to help.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Ability to customize things like loyalty, gift cards, gratuity reporting is very good.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.
The program helps in managing sales, where invoices are processed. Further, the customer assistance helps users, and complaints are effortlessly resolved.
This system has been nothing but issues and a problem for our start up. We have had multiple NCR employees say they will fix our issues and disappear.
MYR POS
Top FeaturesAloha Cloud
Aloha Cloud
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