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Nuclino customers come from a wide range of industries and work in teams of all sizes. From engineering to marketing, any team can use Nuclino to share knowledge, manage projects, and collaborate.
Small to Mid-Size companies • IT Consulting Firms • IT Infrastructure companies • MSP's • Internal IT Departments
Great for our business is that Nuclino supports images. So I can give a visual representation as to some of the guides I have put together (and it means we can throw a funny gif or two in).
My biggest complaint about Nuclino is the lack of transparency about its pricing structure.
Nuclino is somewhere between Github and Evernote and most people will find that to be a comfort zone that strikes a nice balance. I should add the performance is amazing.
I was very disappointed that Nuclino integrates with just a few other project manage solutions.
I chose Nuclino for its integration with AirTable, but I am impressed with its ease of use and capacity for both secure access and public pages.
At first integration of the software into our workflow was difficult but this was overcome with time.
It's super easy to create and edit content. Costumer service is super helpful, and they actually implement features suggested by users.
If the company grows and uses more space this tool suffers, we only recommended for medium or small databases. Pricing can be expensive if you use it with large teams.
Their support is super responsive and helpful fixing bugs or adding in feature requests. The price is really good to which helps ease the burden on some of the issues that crop up.
I was taught how to do this under Configs, but it is confusing to a new user.
Product has proved useful in helping win clients over. Highly recommend to anyone looking at an IT documentation portal.
Sometime the same feature is implemented differently based on the object. Absence of a real reporting system to obtain an offline readable and dense documentation.
Excellent product for a very reasonable cost with great integration and amazing customer support.
Some of the terminology can be tricky to wrap your head around. Accounts/Passwords Facilities/Sites.
Also when a customer asks me about his IT environment, he is impressed how efficient I am. This is thanks to IT Portal.
Nuclino
Top FeaturesIT Portal
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