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commercetools vs Salesforce Commerce Cloud: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 5,359 reviews from eCommerce users.
% Fit
Missing features
Not enough reviews
Feature ratings
Credit Card Processing
NA
Electronic Payments
NA
Data Security
5.0
Shopping Cart
4.3
Order Management
4.3
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
--
Electronic Payments
4.0
Data Security
4.6
Shopping Cart
4.8
Order Management
4.3
User satisfaction
4.6
User reviews17
Ease of use
4.2
Functionality
4.4
Value for money
4.7
Customer support
4.8
4.5
User reviews56
Ease of use
4.4
Functionality
4.6
Value for money
4.3
Customer support
4.5
Price starts from
--
Yearly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

completely flexible data model that can help any industry or business model, such as electronics, fashion, retail, automotive, wholesale, manufacturing, entertainment & telco manage commerce channels

We help customers of all sizes grow.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
174960
5 screenshots
180822
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

commercetools

25/42
  • Campaign Management
  • Content Management
  • Credit Card Processing
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Kitting
  • Loyalty Program
  • Multi-Channel Marketing
  • SEO Management
  • Shipping Management
  • Templates
  • Website Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Catalog Management
  • Customer Accounts
  • Data Security
  • Discount Management
  • Inventory Management
  • Inventory Tracking
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Tracking
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Reporting & Statistics
  • Returns Management
  • Reviews Management
  • Sales Order Management
  • Shopping Cart
  • Third-Party Integrations
See All features
Hide eCommerce Software Features -

Salesforce Commerce Cloud

Top Features
35/42
Show eCommerce Software Features +

commercetools

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Salesforce Commerce Cloud

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commercetools
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Salesforce Commerce Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
commercetools
  • By commercetools
  • Located in Germany
Salesforce Commerce Cloud
  • By Salesforce
  • Located in United States
  • Founded in 2003
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