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Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. Independent software vendors (ISVs) that want to resell the WhatsApp API.
WhatsApp marketing platform enabling brands to complement existing marketing channels with the reach and richness of WhatsApp - driving revenue, retention and innovative customer experiences.
The messenger solution utilizes a smart Use Cases & Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers.
They essentially stole hundreds of dollars from us and left us with no recourse.
The support team is always there to help out when you need them, and the docs are great.
Our experience with 360dialog was a complete disaster.
360dialog is one of the leading WhatsApp Business API providing platform and their API support is very good.
Facebook's authentication is inconvenient with many glitches.
It's a amazing way to connect with your customers.
Nothing yet that I can think of to provide a negative comment.
The interface is very useful and fast. It is very nice that it can be integrated with many apps.
It is a pity that there is no mobile app. The price is also more expensive than others.
In addition, the team is very committed from the onboarding phase to success management and is always available to provide support and maximize the success of our marketing activities.
24h chat closures, limited features (no multiple pictures), complicated to download data etc.
What I liked most about Hello Charles is its remarkable capability to manage marketing campaigns on WhatsApp.
Sometimes there are little bugs with the tool when creating templates but when reporting them to Malte, they are usually fixed in no time.
I have had a very good experience with Charles so far. You always have a fixed contact person, which I find very important.
360dialog
charles
Top Features360dialog
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charles
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