# Compare QuickBooks Payroll vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare QuickBooks Payroll and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/174981-225706/QuickBooks-vs-SurePayroll

---

# QuickBooks Payroll vs SurePayroll Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

QuickBooks PayrollSurePayroll2/4 selected

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Starting Price

$3.50/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [983 reviews](#user-reviews)

Positive

864

Neutral

59

Negative

60

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.5

W-2 Preparation

4.5

Tax Calculation

4.6

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.5

User reviews[983](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$3.50Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

QuickBooks Payroll is a payroll provider for small businesses, accountants, financial experts, hospitality, and more that offers access to health benefits, workers compensation, and more.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

DM

Daniel M.

Ceo

> "It works seamlessly with QuickBooks accounting software, making it easier to manage both payroll and finances in one..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6871101)

Alvin W.

Owner

> "My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

JI

Jess I.

Controller

> "The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

SF

Sarah F.

Director of Human Resources and Payroll

> "I noticed that the software doesn't calculate Simple IRA deductions as it should for pre-tax deductions and I have to..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6768927)

FE

FREDDIE E.

manager

> "very easy manage at your finger tips good for taxes and basic bookkeeping and Tracks income, expenses, and profit..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7119771)

LW

Landon W.

Administrator

> "Customer support felt impersonal and slow. When something went wrong, it often seemed like we were just another number in..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

JD

Jesse D.

Co-Founder

> "Accurate and efficient payroll generation and management, ease of automated pre-tax deductions, expense reimbursement, tax..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6650507)

CA

Cyndy A.

CEO

> "For example: features like Payroll, Time Tracking, and Inventory Management are not included in base plans."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

OS

Olugbemi S.

coordinator

> "The seamless integration with QuickBooks Online, comprehensive tax compliance features, and user-friendly interface have..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

AM

Alicia M.

Owner

> "We had an employee to put the wrong bank info in for direct deposit and QBP is not quick to correct the debit from my..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6848219)

VR

Verified Reviewer

Practice Administrator

> "Changes they have made have increased the usability of the program and the interfaces with my timeclock has made it so..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

RD

Raegan D.

Owner, Accountant

> "For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7046697)

TA

Tanveer A.

Software enginner

> "QuickBooks Payroll is user-friendly and seamlessly integrates with QuickBooks accounting software, which makes managing..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

KM

Kay M.

Office Coordinator

> "Sometimes their age can be a curse - parts can be clunky and have long-term issues that sometimes have you lost in a sea..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

SF

Shani F.

Smart home system

> "I am very satisfied with the software, the best way to prepare invoices and receive the money is through the software, it..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6866386)

KH

Katelynn H.

Payroll specialist

> "From the employer perspective, payroll submission could get especially tricky during holidays."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

CJ

Cassandra J.

Electrical engineer

> "What I like most about QuickBooks payroll is how is so easy to schedule payments to employees directly to their account..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7044512)

MS

MItch S.

Owner

> "It can be hard for new business owners to understand what's happening in the background for them."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

VR

Verified Reviewer

Manager

> "Great payroll option for beginners and small companies"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7133522)

OS

Olugbemi S.

coordinator

> "However, the additional cost for full-service payroll and the need to manually handle local tax filing could be less..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

KG

Krista G.

VP

> "I also really like that they offer a call back option rather than having to sit on hold for a long time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7142302)

VR

Verified Reviewer

Practice Administrator

> "It is on the higher end of the cost for this type of program. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

Nicola T.

Vocal Coach

> "I liked that I could do all my payroll on the one application without having to use another application."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7125981)

JB

Jodi B.

Controller

> "The only thing I dislike about QuickBooks Payroll is the inability to reverse a direct deposit once it's been processed."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6452746)

BR

Beck R.

Owner

> "I use QBO Payroll to run payroll for clients, and overall it makes the process smooth."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

JI

Jess I.

Controller

> "Can't connect with anyone on a call."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

Alvin W.

Owner

> "QBO Payroll is easy to integrate for small business owners - sometimes too easy. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

AB

Amber B.

EXECUTIVE DIRECTOR

> "At time payroll is not set for the correct pay date and at times it is not a consecutive 14 days"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6759254)

KH

Katelynn H.

Payroll specialist

> "The range of customization as an employer is very beneficial."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

Samantha A.

HR ADMIN PROJECT ENGINEER

> "On occasion we do run into a problem where the taxes are not being taken out."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6862616)

BP

Bianca P.

Owner

> "Good for payroll and expense management."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7074377)

JH

Jenna H.

Founder

> "It it not as user friendly as other tools with the automation of taxes, EDD filing, etc."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6795616)

HA

Hartley A.

Owner

> "My employees also appreciate that they get an email sent as soon as I complete payroll with how much they will be getting..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6334588)

KM

Kay M.

Office Coordinator

> "Their AI-sorting is also a little buggy."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

KM

Kaylee M.

Director

> "It also does not have the capability to submit source deductions to CRA with each payroll processing like many other..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

TR

Tina R.

Office Assistiant

> "So, no real complaints other than repeating ones self on the repeat calls."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

JR

Joelle R.

Customer service Rep and HR

> "QuickBooks Payroll has allowed our financial managment team to pass along tasks, increasing productivity."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6643771)

EP

Emily P.

Assistant Controller

> "It was slow to process payroll, and it often had glitches."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6655246)

MS

MItch S.

Owner

> "Overall, it's a good product that integrates well with their accounting software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

BR

Beck R.

Owner

> "It does cost more than some other payroll options."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

CA

Cyndy A.

CEO

> "QuickBooks has been a reliable and comprehensive tool for managing business finances."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

Linda M. M.

Director

> "The support for QuickBooks Payroll is terrible. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6863868)

PK

Priya K.

Controller

> "It is a good software for value of money and the quality you get in using this software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

KP

Kurtis P.

Owner

> "There’s not a simple way to get an employee time and a half for working on a given day"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6807041)

LW

Landon W.

Administrator

> "QuickBooks Payroll is easy to use and integrates smoothly with their other products."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

KM

Kim M.

Manager

> "Hard to find things needed pertaining to payroll, when completing payroll it does not give an overview of what was..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4982899)

SL

Stephanie L.

Office Manager

> "Very affordable. When we have issues, customer support is great to work with."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7095628)

TR

Tina R.

Office Assistiant

> "we get repeat calls over and OVER."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

MD

Mashelia D.

Manager

> "I was able to get assistance quickly for each issue."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

SB

Stephen B.

CEO

> "Has limited functionality as compared to the higher cost offerings"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6582281)

MD

Mashelia D.

Manager

> "The customer service experts were helpful though."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

JJ

Jodi J.

. Manager

> "A bit pricier than other products and some aspect can be a tad confusing at first."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6544746)

TA

Tanveer A.

Software enginner

> "The automated calculations and tax filing features are reliable and save a lot of time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

JD

Jess D.

Office Manager

> "Sometimes tables aren’t updated for on time"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6422656)

WL

Wieke L.

MD

> "I hope we will be able to resolve the admin issue today. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7106390)

CO

Chris O.

President

> "I ultimately canceled my subscription and hired a local payroll company instead."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6556375)

PK

Priya K.

Controller

> "The customer support is very helpful and awesome."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

GR

Garrett R.

Owner

> "The tax filings are incorrect and incomplete and it is like pulling teeth trying to get Quickbooks to even acknowledge..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___6124963)

FS

Frances S.

Owner

> "We QuickBooks Payroll because it integrates so nicely with our bank, it’s so user friendly and very intuitive."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6686654)

PM

Paulo M.

CEO

> "it could be the costumer service sometimes its really difficult to get them"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6747479)

JH

Junaid H.

CEO

> "It seamlessly integrated with Quickbooks Online."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6822903)

MH

Monica H.

Office Manager

> "It was just very frustrating when you needed to do something that required calling customer service."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6705434)

RJ

Rhonda J.

Medical Administrative

> "The cost for quick books is worth it to me."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7132322)

MS

Meghan S.

CPA

> "QuickBooks Desktop Payroll is not bad, but QuickBooks Online Payroll can be horrible if you have to do anything besides a..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4868596)

JH

Junaid H.

CEO

> "It worked excellent with payroll management."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6822903)

LM

Louise M.

Financial Controller

> "We have uncovered a disaster issue noted in detail below."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6585375)

EB

Erinn B.

Client Service Specialist II

> "I also like the reports on qb payroll versus other payroll platforms."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6459960)

MH

Mary H.

Executive Assistant

> "The way it was integrated into our main Quickbooks software, I was unable to use this on my MAC - I am only a MAC user and..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4212361)

AT

Angie T.

Director of Business Affairs

> "It is easy to correct errors and make adjustments before final submission and even then I have found the customer service..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6803332)

KM

Kaylee M.

Director

> "It does not have the capability to express process payroll for direct deposit."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

BR

Beck R.

Owner

> "It’s not the cheapest option, but the integration and ease of use make it worth it for me."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

CC

Cody C.

Office Administrator

> "Any time I have an issue and contact the help desk, it takes over an hour of them "researching" before the answer is..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6196224)

RZ

Runjun Z.

dispatch

> "Quickbook can help you generate an invoice."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6453482)

LB

Lisa B.

Administrative Assistant

> "We incurred many thousands in penalties due to incompetence of the Quickbooks Payroll system that caused us to lose our..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___3606558)

Linda M. M.

Director

> "The software is easy to access for my clients and direct deposit works well. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6863868)

MT

Maryq T.

CEO

> "They made unauthorized changes to payroll, service teams contradict themselves (then ultimately lied sadly) Only 3 weeks..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___4318263)

YB

YURI B.

HR

> "SYSTEMS THEY ARE SO SIMPLE TO USE AND IT IS THE BEST TO NEW BUSINESSES TO USE."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7109497)

AD

Andrew D.

Owner

> "I feel that it doesn't calculate the sick mandated sick time correctly"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4802346)

[View Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

4.45 (983)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

QuickBooks Payroll

17/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/174981/QuickBooks/#features)

SurePayroll

Top features

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

QuickBooks Payroll is recognized as a top-rated tool in 5 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

QuickBooks Payroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

QuickBooks Payroll

-   By Intuit
-   Located in United States
-   Founded in 1983

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

vs

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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4.1

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[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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4.4

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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4.1

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4.8

4.2

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4.9

[View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

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Contact vendor for pricing

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4.4

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

$20/month

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Contact vendor for pricing

4.1

Features

4.5

4.2

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4.6

[View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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4.5

Features

4.3

4.4

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4.3

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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Contact vendor for pricing

4.1

Features

4.3

4.2

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4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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Features

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4.4

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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4.2

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[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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4.2

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