Eldermark vs myUnity Senior Living: Which is a better fit?

The support team is the best; they are always quick to respond and follow up. The overall ease of the product from a user standpoint is also great.

My only complaint is how it will kick us out sometimes.

I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected.

You can't search a total database of residents or clientele on those whom have meds due. This is very frustrating for a number of reasons you may need that info.

Eldermark’s ability to address specific business concerns and make meaningful updates to address them is appreciated and impressive.

I know you guys have beta program but still. Also move away from TSprint < its hit or missed.

I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and grows to meet the future needs of our company at the time that is appropriate.

You only get to see what medication are due in a current time period and once a med is passed you can't go back and see what you gave it could be dangerous if a mistake was made.

We are hosted in their PlexusCloud and the "uptime" stats and system reliability are very good. The software is customizable in providing ability to create assessment data entry forms.

The worst electronic charting system I’ve used in the last two decades.

The product is easy to use and configure. The support staff is amazing and they are really there to help you.

Derek D

Web Develop

It requires a lot of updates that can interrupt the work flow.

We use this across the continuum of care at our corporation which works well for continuation of care.

Screens waste a lot of space on nothing but the comment or text boxes are very small and can't be expanded. Forms building is very complicated.

Their cloud hosting solution is reliable and stable. And they have some DR functionality to allow us to know that even in a major outage, we'll be able to continue on through.

The most frustrating part of Vision is that it was very hard to get meaningful data out of it.