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Join.Me vs Monster VoIP: Which is a better fit?

Updated on September 29th, 2024
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Summary
Key features rated by users
Features selected based on 2,712 reviews from VoIP users.
% Fit
Missing features
Feature ratings
Online Voice Transmission
4.9
Mobile Access
4.8
Reporting & Statistics
NA
Call Routing
NA
Call Recording
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
4.0
Mobile Access
5.0
Reporting & Statistics
NA
Call Routing
5.0
Call Recording
5.0
User satisfaction
4.7
User reviews45
Ease of use
4.9
Functionality
4.7
Value for money
4.7
Customer support
4.7
4.7
User reviews44
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.6
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

join.me is the simplest screen sharing & video conferencing solution for your business. Quick to join, use your personal link to start meetings. Great for 1:1 & team collaboration.

It caters to small businesses, enterprises, contact centers, and call centers seeking an all-in-one business phone system and collaboration solution.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-2c3fade1-5688-464d-5368-08dc963c213d
Grant M
Financial Adviser
3.0

Grant: Hi, my name's Grant. I'm a financial advisor. I'm the only one in my business and I give join.me a three out of five. I actually wasn't using any similar tool to join.me before I started using it. The employer I was working for at the time was doing a lot of video calls, and this is the one that they recommended the entire team use. So I use join.me because it was really, really easy for clients to join. It doesn't have any kind of obscure name or anything like that. You literally just go to a website, join.me. You give them a code and they enter it and they can join a meeting. It's really just easy to think about and integrate in that way. You just say, "Hey, you're going to join me for a meeting, let's go to join.me." It's really easy to get started. Literally, yeah, join.me, you go to the website, it prompts you to enter the code to join the meeting. The only downside is if the person that you are having join the meeting doesn't already have the app, then they have to download it. At least that was the case when I was a user of join.me. I believe that now it can be web-based, but in terms of simplicity, it's really just that simple. When I was a solid user of join.me, they had a free plan, and that was really great because I wasn't having tons of meetings and it didn't really warrant paying a subscription. There is only a subscription option now, so you can't have a free plan if you just need to join meetings every now and again. It does have good security features if that is important to you, but honestly, if you're just looking for regular meetings, it doesn't really have anything that stands out. If you do need those extra features though, it does integrate with third party software and different tools as well. So it really just depends at the end of the day if those things are important to you or not.

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3 screenshots
182736
5 screenshots

Join.Me

9/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • IVR
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Voice Mail
  • Voicemail Transcription
  • API
  • Call Conferencing
  • Call Recording
  • Chat/Messaging
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Video Conferencing
See All features
Hide VoIP Software Features -

Monster VoIP

Top Features
24/44
Show VoIP Software Features +

Join.Me

Monster VoIP

--

Join.Me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Monster VoIP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Join.Me
  • By GoTo
  • Located in United States
  • Founded in 2003
Monster VoIP
  • By Monster VoIP
  • Located in United States
  • Founded in 2012
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