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Dialpad vs Join.Me: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,710 reviews from VoIP users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
3.9
Mobile Access
3.8
Reporting & Statistics
NA
Call Routing
3.9
Call Recording
4.2
% Fit
Missing features
Feature ratings
Online Voice Transmission
4.9
Mobile Access
4.8
Reporting & Statistics
NA
Call Routing
NA
Call Recording
5.0
User satisfaction
4.2
User reviews541
Ease of use
4.3
Functionality
4.2
Value for money
4.1
Customer support
4.0
4.7
User reviews45
Ease of use
4.9
Functionality
4.7
Value for money
4.7
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Any size sales organization looking to drive rep efficiency and speed up ramp times.

join.me is the simplest screen sharing & video conferencing solution for your business. Quick to join, use your personal link to start meetings. Great for 1:1 & team collaboration.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9866d73c-837a-4e9d-98e5-08da44f40610
James Sc O
President
5.0

Jamie: My name is Jamie, I'm the president. I'm going to give Dialpad five stars. And for more reviews like this, click below. Prior to Dialpad, we were using an old fashioned copper landline phone system in an office. And we were using cell phones when we were not in the office. One of the big problems we had, as so easy as it sounds, is it didn't integrate with my system, so we had to physically dial and had a lot of missed dials and wrong numbers. And then you also had people dialing our landline number, which is different than our cell phone numbers. We decided we needed a system like Dialpad because we wanted a single system. Whether we were in our office, working in a Starbucks, working at home, on the road, from our office phone, from our computer, from a cell phone, one thing that worked for all. Very pleasantly surprised how easy it was to integrate Dialpad, both as a cell phone app and on the computer. And it easily integrated with the other recruiting software that we used. It was extremely easy. I am not overly technical, and it worked flawlessly without even a need for help desk support. Strongly consider Dialpad, even over some of the bigger names that are out there that they compete with. The support is excellent when needed, but I've needed it very little. It integrates flawlessly. It sets up nicely, and the price is right. I would absolutely give it serious consideration.

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video-2c3fade1-5688-464d-5368-08dc963c213d
Grant M
Financial Adviser
3.0

Grant: Hi, my name's Grant. I'm a financial advisor. I'm the only one in my business and I give join.me a three out of five. I actually wasn't using any similar tool to join.me before I started using it. The employer I was working for at the time was doing a lot of video calls, and this is the one that they recommended the entire team use. So I use join.me because it was really, really easy for clients to join. It doesn't have any kind of obscure name or anything like that. You literally just go to a website, join.me. You give them a code and they enter it and they can join a meeting. It's really just easy to think about and integrate in that way. You just say, "Hey, you're going to join me for a meeting, let's go to join.me." It's really easy to get started. Literally, yeah, join.me, you go to the website, it prompts you to enter the code to join the meeting. The only downside is if the person that you are having join the meeting doesn't already have the app, then they have to download it. At least that was the case when I was a user of join.me. I believe that now it can be web-based, but in terms of simplicity, it's really just that simple. When I was a solid user of join.me, they had a free plan, and that was really great because I wasn't having tons of meetings and it didn't really warrant paying a subscription. There is only a subscription option now, so you can't have a free plan if you just need to join meetings every now and again. It does have good security features if that is important to you, but honestly, if you're just looking for regular meetings, it doesn't really have anything that stands out. If you do need those extra features though, it does integrate with third party software and different tools as well. So it really just depends at the end of the day if those things are important to you or not.

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User interface
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1 Video
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1 Video
190976
4 screenshots
175001
3 screenshots

Dialpad

Top Features
34/44
  • Activity Dashboard
  • Call Screening
  • Call Tracking
  • Contact Database
  • Customizable Reports
  • Interaction Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SMS Messaging
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Fax Management
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Queue Management
  • SIP Trunking
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
See All features
Hide VoIP Software Features -

Join.Me

9/44
Show VoIP Software Features +

Dialpad

--

Join.Me

Dialpad
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Join.Me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dialpad
  • By Dialpad
  • Located in United States
  • Founded in 2011
Join.Me
  • By GoTo
  • Located in United States
  • Founded in 2003
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