# Compare Grasshopper vs Quo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Grasshopper and Quo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175002-199031/Grasshopper-vs-OpenPhone --- # Grasshopper vs Quo Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GrasshopperQuo2/4 selected [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.3 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) [## Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.3 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/) Starting Price $14.00/year Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [358 reviews](#user-reviews) Positive 301 Neutral 30 Negative 27 [## Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting Price $15.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [63 reviews](#user-reviews) Positive 49 Neutral 3 Negative 11 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,925 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Not enough reviews Feature ratings Call Routing 3.7 Mobile Access 3.9 Call Transfer 1.0 Call Logging 4.0 Alerts/Notifications 3.7 66%Fit Not enough reviews Feature ratings Call Routing 3.7 Mobile Access 3.6 Call Transfer \-- Call Logging 3.5 Alerts/Notifications 4.7 User satisfaction User satisfaction 4.3 User reviews[358](https://www.capterra.com/p/175002/Grasshopper/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.2 User reviews[63](https://www.capterra.com/p/199031/OpenPhone/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $14Flat Rate, Per Year - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Built specifically for small business owners, the Grasshopper virtual phone system enables entrepreneurs to keep personal and business calls separate, while you stay on-the-go. Best for Small and mid-sized businesses ## User reviews Pros & cons VR Verified Reviewer CGO > "So, we decided to transfer it to QUO, who has a better app, settings, options and also use of AI (instead of voice mail)..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7115755) NS NOAH S. Business Owner Founder > "It cost us so much to comply with the new requirements that the FCC had and the unclear instructions that it basically..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6849718) GL George L. Managing Partner > "The voicemail-to-email feature is especially helpful for tracking project inquiries and scheduling follow-ups quickly." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043103) VR Victoria R. ABA > "I created a new extension however they were receiving calls from other extensions which caused a disruption in their day..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7052861) GL George L. Managing Partner > "Reliable, professional, and ideal for trades or service-based businesses that need flexibility and solid customer..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043103) LB Latricia B. Owner > "Did not like the setup for your phone number and no refund for cancellation" [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___7061333) JL Janice L. Manager > "Good, I would recommend a service to any small business overall, it’s helped me a lot to operate my small business" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7044838) TW Tray W. President > "terrible, Grasshopper never got my number ported over, even though my cell phone carrier emailed me it was" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043088) EK Erin K. cos > "The setup was simple, and I appreciate that I can use a dedicated business number without needing extra equipment." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164) Andrea M. Project Manager, Training and Certification > "Recording messages was challenging at times because the first word or two would be cut off during playback." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6508433) SK Shawnalee K. Office Manager > "I have been happy to use it for handling text communications with all of our current & new families." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6691106) EK Erin K. cos > "The only downside I’ve noticed so far is mostly related to small interface preferences." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164) EK Erin K. cos > "Calls come through clearly, voicemail transcription has been helpful, and the app is easy to use." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043164) VR Verified Reviewer Psychotherapist > "Calls aren't always clear doesn't matter if I'm on wifi or data." [See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___6436140) DD Dave D. Owner > "I love that I can use this on my cell phone." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7039189) DS David S. President > "Also, the texting function has never worked" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6806868) TW Tray W. President > "The customer service representatives do care about helping" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7043088) VR Verified Reviewer CGO > "I would not recommend this service." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___7115755) RD Reema D. Associate Director > "I enjoy that we can now direct callers to the right program they are interested in (we are a camp with multiple..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4473158) MB Matthew B. CEO > "Cannot bulk text." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___6719877) JJK Janelle Johanna K. Contactor construction > "I liked that the app was supposed to put all my voicemails in one app" [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___5091798) VR Verified Reviewer Psychotherapist > "Frustrating experience as I'd connected with support and they told me it was a setting issue and they'd corrected it." [See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___6436140) SK Shawnalee K. Office Manager > "Very easy to use!" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6691106) DS David S. President > "They made the app much much worse and also increased the price." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6806868) PN Philasande N. Photographer > "What I like mostly abiut this software is that it gives people a free trial so that if you change your mind, you can..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3750393) SC Shane C. Owner > "Didnt use it for 1.5 yrs." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6363516) VR Verified Reviewer Virtual Medical Assistant > "Only use this for outbound calls, when confirming and rescheduling patient schedules and so far so good." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4468100) KW Krista W. Owner > "After hours with customer support it never got resolved." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___6716338) CY Catherine Y. Call Center Hiring Manager > "We have access to an easy-to-use app so that we never miss calls and never have to wait to be in front of the computer..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3611495) MB Matthew B. CEO > "Customer service is awful, WASTE of money." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___6719877) MM Marion M. Owner > "I use it as the main line for my business but it immediately filters into google voice numbers for each staff member. If..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3231456) BS Blake S. Owner > "Lots of fees and the text messaging rarely works; I get an error message 50% of the time when sending messages or photos..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4140857) MO Michael O. Managing Partner > "Call forwarding is seamless and voice mail transcripts are nice." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3550750) CB Carie B. Manager > "They DONT have a refund policy but offer the use for free for 3 months which is silly as you can't use the system. ..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3585403) MC Madeline C. Director > "I never miss a call and can answer when I’m available" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3856048) CB Carie B. Manager > "I was just charged 163.00 for one month and I haven't received one call on it or been able to print these number due to ..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3585403) JL Jami L. Administrative Director > "Easy to integrate to your cell phone and CRM software." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3790968) BS Blake S. Owner > "Responsive customer support, but not willing to take your issue back to the internal team to see if it’s a viable issue..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4140857) JJ Jordan J. Owner > "Overall its a great way to keep in touch with customers while still being able to have your cell phone separate from all..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3243924) Mario D. General Manager > "The worst part for us is that when we ported some numbers to another provider we lost access to all of our records (text..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405) VR Verified Reviewer Head of Operations > "It was cheap, like really really low cost compared to competitors" [See full review](https://www.capterra.com/p/175002/Grasshopper/#GetApp___4547220) MC Madeline C. Director > "Sometimes calls don’t come thru so I see it as a missed call but can always call back" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3856048) VR Verified Reviewer Owner > "Overall, using grasshopper has helped my small business to maintain call center operations effectively." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3395561) JJK Janelle Johanna K. Contactor construction > "Terrible waste of time service." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___5091798) Kate Margoth B. Account Manager Assistant > "I like softphones the most! really convenient!" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___4124894) AR Abdolreza R. Manager > "They charge you extra WITHOUT INFORMING you as well!!!!" [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___4457211) KP Krystle P. Investor > "I use this product for my business to avoid using my personal line and it works great and even sends voicemails to email" [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2781117) BW Beth W. Owne%r > "I missed a bunch of calls." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3985747) RP Rebecca P. SALES > "our small company decided to try this software for the days and times we are not in the office to give our customers who..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2269267) BW Beth W. Owne%r > "Their system wasnt worth the price." [See full review](https://www.capterra.com/p/175002/Grasshopper/#SoftwareAdvice___3985747) PC Patricia C. Virtual Assistant > "I am very happy with this software because is very friendly and the customer support is always ready to help and solve..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2863015) ZG Zev G. Manager > "I didn't love the layout and design when printing PODs." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2957501) LS Lex S. CEO > "Among the competitor ads, Grasshopper offers good value and covers all the basic features. But there are other better..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2444912) LL Lauren L. Director of Business Strategy > "The phone app is very unreliable, we have been experiencing issues for months now, currently looking for better options,..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2178337) VR Verified Reviewer Busniess Owner > "My favorite part of this app was to have a dedicated business phone number so I didn't have to use my personal number..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2217665) VR Verified Reviewer Human Resources Consultant > "The phone app requires syncing with my personal phone contacts which is exactly what I did NOT want. " [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2210829) KT Katherine T. Owner > "Overall, it's a great option for our business since we work remotely and it's incredible for us to be able to all access..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2552199) LS Lex S. CEO > "What disappoints me the most is, Grasshopper doesn't have a way to export or backup your text messages." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2444912) JO Julianna O. Director of Client Experience > "It allowed for multiple users, a phone app and web app, as well as a web option." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2777956) Mario D. General Manager > "Wi-fi calling is awful. " [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405) An N. President > "It also a very simple app and a website to control all your voice mail and incoming call needs." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2297680) Mario D. General Manager > "Poor call quality. " [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3460405) VR Verified Reviewer Human Resources Consultant > "I needed a business line so I could keep my personal phone free of business and this served that purpose. " [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2210829) ET Elliott T. Attorney > "I then spend hours trying to figure out the billing and on being on hold with customer service reps to sort out the..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2631254) DB Dusty B. Virtual Assistant > "I love that it offers the ability for phone and text conversations." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2562039) DM David M. Assistant Operational Manager > "This took much longer than expected." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3505682) MM Marion M. Owner > "That said, it works just fine and I have no complaints about the service." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___3231456) ET Elliott T. Attorney > "I would call in and either be put on hold, or be told it was a Ruby problem. And of course the Ruby people said it..." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2631254) VR Verified Reviewer Busniess Owner > "Overall this app worked well for me for my small business, the cost should go down a bit." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2217665) DB Dave B. senior account manager > "I would get calls for other members of the organization, and I have no clue how to transfer them over." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2340822) Heather W. Excellent > "The initial investment may be small or high, but the returns can be a lot more than you ever might have anticipated." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2519850) KT Katherine T. Owner > "Customer service is quick and helpful, but they haven't always been able to fix the issues I have had." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2552199) AS Aj S. Mgr > "It is very stable and unlike some other software, it has all the working features of the desktop version." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2178856) VR Verified Reviewer Attorney > "Only throw your money away for a month or 2." [See full review](https://www.capterra.com/p/175002/Grasshopper/#Capterra___2587491) [View Reviews](https://www.capterra.com/p/175002/Grasshopper/reviews/) VR Verified Reviewer Associate Pastor > "The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6663328) RA Richwell A. Operations Manager > "The lack of API/webhook support is a significant limitation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7133452) Axel K. Owner > "Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) RG Reagan G. Owner > "Does not integrate well with Jobber yet, wish there was a better getting started guide to learn about all the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) Axel K. Owner > "Feature rich, does everything we need, has an API, allows us to have multiple lines." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) DL Dorian L. Tour Operator > "The service didn't work for me at all in the end." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) AC Alyssa C. Manager > "I like how it is on my personal phone so I do not have to have two phones, and it is very easy to use." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7119476) DL Dorian L. Tour Operator > "This is a critical onboarding step that is not as easy as suggested." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) Rishi G. Founder and CEO > "I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4867033) UA Uri A. CoFounder > "They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) RG Reagan G. Owner > "New to the software, but it has been useful so far and we continue le to learn how to best utilize it." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) VR Verified Reviewer Owner > "Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6716505) BM Brian M. CEO > "It works very well and can be configured in many different ways." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6466316) JB Jared B. CEO > "There is a bug "upstream at a carrier" that is preventing us from sending sms/mms from our core phone number." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) KD Kevin D. Owner > "I like that I can create text templates, schedule texts, call from my browser, mobile app, or desktop app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) JB Jared B. CEO > "They have a bug in their call routing that kept calls from coming to my team until I figured out a way to work..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Nick W. Owner > "Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "Customer service is non existent as well." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) Nick W. Owner > "OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "They will shut you down in a heartbeat based on speculation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) CD Cyrus D. Software Developer > "It's ease of connection and its use of texting features, has helped me a lot" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) SC SHAWN C. FINANCE MANAGER > "Customer service/retention means nothing to this company at all." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) CD Cyrus D. Software Developer > "OpenPhone revolutionized communication, especially remotely." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) UA Uri A. CoFounder > "Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) Emmanuel J. Project Engineer > "In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4671581) VR Verified Reviewer Business owner > "The "do no disturb" feature for example just does not work, I keep getting calls when it's turned on, and my team..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) MT Michael T. Head Recruiter > "OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3801915) JR Jen R. CEO > "Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4783040) JB Jared B. CEO > "They have all the right features, in a decent UI" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) JB Jared B. CEO > "Great potential, awful customer support and product doesn't deliver." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Nick W. Owner > "OpenPhone is one piece of my business toolkit that I simply cannot be without." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) JB Jared B. CEO > "Now we're stuck, but it's been weeks with no movement." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Matthew V. President > "It also allows utilization of my cell phone for work calls as well as personal via their app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) TD Timothy D. Cost Analyst > "They would rather you don’t have phone access let a paying customer leave when their service is no longer..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) Victor M. Owner > "Generally easy to use, accessible from mobile phone, and supports both voice and text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3845739) KS Kate S. Owner > "I have had family members trying to call that have to email us because they cannot call or text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) AT Alisha T. Owner & Web Designer > "OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) VR Verified Reviewer Lawyer > "There is a bit of a lag on my phone calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3591114) KD Kevin D. Owner > "I also like that I can connect to my CRM." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) KS Kate S. Owner > "Syncing doesn't work - EVER." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) CM Celina M. Family Admissions Officer > "Text messaging runs smoothly, although if using the desktop version, it doesn't include much emojis." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) VR Verified Reviewer Business owner > "Lots of dropped calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) Nick W. Owner > "Works awesome with my iphone." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) TD Timothy D. Cost Analyst > "Set up was problematic, could figure out what took so long. " [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) TG Ty G. Owner > "I like how texts and phone calls are in one place. And I like being able to have an app on my phone for business,..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292941) Matthew V. President > "Changing ring settings is not intuitive." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) AT Alisha T. Owner & Web Designer > "OpenPhone cost is similar to competitors, except that you get way more features, and the dashboard is much better." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) Matthew V. President > "I have also had issues with app override problems." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) CM Celina M. Family Admissions Officer > "It runs much faster/better on the phone than in the computer (requires more bandwidth)." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) AT Alisha T. Owner & Web Designer > "I have not needed to use customer support yet, so that is an area I can't speak on." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) CW Corticia W. Executive Administrator > "The text messaging feature has been essential in our everyday operations." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3255611) CB Cristina B. Founder > "Probably not being able to call international numbers." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2294849) [View Reviews](https://www.capterra.com/p/199031/OpenPhone/reviews/) ## User interface [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) 4.29 (358) [Quo](https://www.capterra.com/p/199031/OpenPhone/) 4.16 (63) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Grasshopper 19/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/175002/Grasshopper/#features) Quo Top features 38/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/199031/OpenPhone/#features) ### Recognition Grasshopper is recognized as a top-rated tool in 1 Capterra Shortlist reports Quo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Grasshopper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Quo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Grasshopper - By GoTo - Located in United States - Founded in 2003 Quo - By OpenPhone Technologies - Located in United States - Founded in 2018 ## 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