# Compare SMRT Systems vs Boulevard 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SMRT Systems and Boulevard based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175015-180087/SMRT-POS-vs-Boulevard

---

# SMRT Systems vs Boulevard Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SMRT SystemsBoulevard2/4 selected

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

[## SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

MW

JK

Based on [117 reviews](#user-reviews)

Positive

116

Neutral

0

Negative

1

[## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting Price

$158.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [364 reviews](#user-reviews)

Positive

333

Neutral

22

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 4,580 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Not enough reviews

Feature ratings

Payment Processing

5.0

Electronic Payments

\--

Sales Reports

4.0

Inventory Tracking

\--

Inventory Management

4.8

70%Fit

Not enough reviews

Feature ratings

Payment Processing

4.5

Electronic Payments

4.6

Sales Reports

4.3

Inventory Tracking

\--

Inventory Management

4.2

User satisfaction

User satisfaction

4.9

User reviews[117](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.9

User satisfaction

4.6

User reviews[364](https://www.capterra.com/p/180087/Boulevard/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Price starts from

$158Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Dry cleaners, tailors, laundries and fire restoration services that want to leverage technology to create more customers and increase their productivity.

Best for

Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale.

## User reviews

Pros & cons

MW

Marcus W.

Owner

> "I just have to say, SMRT Systems is an absolute game-changer for dry cleaning businesses. Since we..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4767229)

RN

Ritah N.

production manager

> "I still find it hard to create reports on my own through the system."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4022271)

JK

Justin K.

CEO

> "By design, the system streamlines your operations, resulting in cost savings and more customer..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___5052473)

NS

Nichole S.

Store General Manager

> "It's not set up for pre-payment businesses."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4297659)

JK

Justin K.

CEO

> "I relied on it when I had just one store, and now, with 15 stores, it remains indispensable."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___5052473)

MM

Mike M.

owner

> "Our old system did not allow for the picking up of a order without processing a payment."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2942858)

CA

Casi A.

Owner

> "This system has enabled my store to quickly and effectively serve customers by using the quick ticket."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3744626)

NS

Nichole S.

Store General Manager

> "So it makes a few things quite difficult on our end."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4297659)

JN

Jason N.

Route Operations Manager

> "The switch to SMRT has made my life so much easier as a Route Manager."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4927940)

GM

Greg M.

Owner

> "The only issues that I had was when my data was merged from my other POS to SMRT. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2808321)

JM

Jamie M.

President

> "I love all of the email/text/issue history you can access. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4867956)

JG

Joseph G.

President

> "Unable to upload photo detail."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3374868)

JK

Jeremy K.

Owner

> "SMRT is unmatched in helping me run my highly sophisticated, multiple location business."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4642315)

JP

Joseph P.

Owner

> "Number one complaint is not getting a ticket at drop"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3371285)

GH

Grace H.

Customer Service Representative

> "What I like most about this software is that you can access a lot more of the clients information in an..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3801072)

SK

Sami K.

Owner

> "I understand why SMRT doesn't have customers fill out a ticket before we pick it up - it's confusing and..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2503696)

JM

Jamie M.

President

> "I love the route management. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4867956)

DL

Dina L.

Manager

> "I miss some of features that I am use too."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2806275)

JK

Jeremy K.

Owner

> "they are extremely knowledgeable about their product and are overachievers, working nights and weekends..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4642315)

ES

Elizabeth S.

Owner

> "Cannot change automated texts that are sent as reminders to clients."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2557701)

JN

Jason N.

Route Operations Manager

> "Words cannot describe how SMRT has made my life so much better. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4927940)

GH

Gregg H.

Owner

> "takes longer to write tickets then our previous system-"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2572399)

KB

Keith B.

GM

> "Customer service is amazing, very efficient and friendly team."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___6035834)

JA

Jeremy A.

Owner

> "Understanding billing transactions can be difficult."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323729)

TW

Tyson W.

Manager

> "I love how on one hand SMRT is easy to use, yet also has many advanced features that can be utilized for..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3803076)

GH

Gregg H.

Owner

> "Things available on our old system are not available on this one and I'm not sure why they can't be"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2572399)

GH

Grace H.

Customer Service Representative

> "Switching from SPOT to SMRT was difficult the first day but in the long run made everything easier."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3801072)

JS

Jamal S.

Owner

> "The interface is not as aesthetically pleasing as Enlite."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2424034)

DT

Denise T.

President, CEO

> "The Pick up and Delivery segment has allowed us to manage our clients efficiently and customize to their..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2562861)

AP

Arpna P.

Owner

> "Caused a lot of stress and took away from the ease of the transition."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2624293)

LC

Laurie C.

CEO

> "One of the best things about it is the web based platform so that we can easily access the system from..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323897)

VR

Verified Reviewer

COO

> "Can’t personalize the automated messages"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2584962)

AC

Alonso C.

President/CEO

> "What took several emails, manual phone calls and meetings with our management are now easily reported..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323860)

TK

Thomas K.

Owner

> "Arranging route stops is extremely clumsy"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2598501)

ST

Steve T.

Owner

> "I have found the support to be very good or excellent and the SMRT team in very caring."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3697338)

JG

Jim G.

Owner

> "The help menu is abysmal."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2325313)

[View Reviews](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

SM

Sue M.

CEO

> "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

AB

Ashley B.

General Manager

> "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

CH

Cynthia H.

Nail Technician

> "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

PE

Penelope E.

Nail Salon Owner

> "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

SM

Sue M.

CEO

> "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

JN

Julianne N.

Esthetician

> "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :("

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

CH

Cynthia H.

Nail Technician

> "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

JM

Jennifer M.

Owner

> "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685)

MB

Michele B.

Owner

> "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Little frustrating check out must be done on computer and can’t process all way through w/ipad. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

JD

Jackie D.

Client coordinator

> "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124)

Samantha H.

RN

> "You can't call customer support, they only have the option to use a text box to contact customer service."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

AB

Ashley B.

General Manager

> "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

VR

Verified Reviewer

General Manager Nurse Injector

> "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

MB

Michele B.

Owner

> "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

JW

John W.

Owner

> "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

BB

Becca B.

Aesthetic Nurse Practitioner

> "We use it for payroll and I have enjoyed having it to reference my pay."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460)

KK

Kinsey K.

Wellness Coordinator

> "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

NE

Nathan E.

CEO

> "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

MG

Mallory G.

Crnp

> "I did try to refer a friend but she was turned down because she was told her business was too small."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Company is consistently implementing upgrades to make system perform as best as possible."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AC

Alyssa C.

Operations Manager

> "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070)

NE

Nathan E.

CEO

> "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

LR

Lorena R.

Owner

> "The company does not have good methods of communication or do they communicate well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

MO

Molly O.

CEO

> "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793)

LR

Lorena R.

Owner

> "What was stated on my contract was a lie and I would not recommend using platform for your company."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

MB

Michele B.

Owner

> "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

PT

Piotr T.

Manager

> "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687)

LS

Leith S.

Salon Manager

> "We love the texting feature as well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

LP

Lauren P.

Owner

> "I have tried with many booking sites and nothing compares to Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Was able to schedule a phone call for help as well w/ease. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AM

April M.

Esthetician

> "Having to cancel a whole appointment just to add another service to the profile"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587)

JN

Julianne N.

Esthetician

> "It's such an easy and convenient business experience from admin to front desk to booking and to clients!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

KS

Kristin S.

Owner

> "Truly, my only complaint is the price."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846)

JD

Johna D.

Director of Operations

> "The support staff is great and the communication turn around time is efficient."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326)

JW

John W.

Owner

> "So far it has been a struggle to get basic things done. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

PL

Peter L.

Owner

> "The streamlined interface works with clients of all levels of technical ability."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072)

RS

Rachael S.

Boutique Manager

> "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Boulevard’s integration with “the whole package” is lovely. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AS

Andi S.

Salon Director

> "Therefore, I never want to see the summary option removed from the system."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801)

DL

Destiny L.

Office Manager

> "Often times clients do have the physical credit card on them so these devices are useful to collect large payments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6338204)

JS

Jess S.

Owner

> "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299)

NM

Nicole M.

Concierge

> "The customer support Academy has helped me grow as an employee."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459)

IV

Isabel V.

Client Experience Coordinator

> "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

Samantha H.

RN

> "I also liked the feature where you can message clients directly through Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

JA

Jennifer A.

Owner

> "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073)

JE

Jacquin E.

Family Nurse Practitioner and Owner

> "There are very few outages, it is easy to use, and they have a very responsive customer service team."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725)

VK

Venus K.

Owner

> "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921)

MV

Maggie V.

Owner.Founder

> "The software has really made our clients happy and in turn, made us a thriving business."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

VR

Verified Reviewer

General Manager Nurse Injector

> "The features aren't the same."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

KK

Kinsey K.

Wellness Coordinator

> "I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

EC

Enya C.

Spa Coordinator

> "Going back to Mindbody for another job was a headache."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948)

MV

Maggie V.

Owner.Founder

> "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

SS

Samantha S.

Hairstylist

> "The app doesn’t let me just move people on the calendar when it’s ope."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300)

PE

Penelope E.

Nail Salon Owner

> "It’s more than just a software, it feels like a real partner in our day-to-day operations."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

Luz mary R.

teacher

> "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555)

MB

Michele B.

Owner

> "It’s not just software — it’s a business partner that truly understands the beauty industry."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

SP

Sydney P.

receptionist

> "sometimes it shuts down and we can’t cash anyone out"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931)

VR

Verified Reviewer

General Manager Nurse Injector

> "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

MF

Mary F.

General Manager

> "down side to customer support is that texting is only option"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931)

VR

Verified Reviewer

Aesthetician

> "I am able to reschedule appointments in the app."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241)

LF

Larisa F.

Area Lead NP

> "Customer service through the chat system is not the most versed."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298)

MH

Maisie H.

RN Owner

> "The online booking is super convenient and easy for clients."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357)

MF

Michelle F.

Hair stylist

> "We’ve had many issues with clients not receiving messages."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880314)

LS

Leith S.

Salon Manager

> "Switching to boulevard was the best decision we’ve made for our business!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

LM

Lindsay M.

General Manager

> "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595)

MG

Mallory G.

Crnp

> "Notifications are very accurate and timely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

RB

Ryan B.

CEO

> "There's no customer service unless you like talking to a bot. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302)

LS

Lindsay S.

Owner and Esthetician

> "From start to finish it’s been a great experience, I love that when there’s a feature missing or needing tweaking it’s listened to..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6777430)

DB

Don B.

Front Desk Agent

> "Some of the reports are not as easy to navigate."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4891274)

IT

Ian T.

Owner

> "Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6332284)

CK

Carly K.

Licensed Esthetician / Owner

> "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101)

MM

Marisa M.

Assistant Manager

> "Their integrated FAQ's help with nearly every question you may have, and if there isn't an answer within their pages the live help..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880186)

ER

Elaine R.

massage therapis

> "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714)

JS

Jennifer S.

Owner

> "Scheduling is easy, text messages from the software platform, text reminders, helpdesk"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6330645)

JB

Jeanie B.

Stylist

> "What I like least about this software is not seeing a key that explains the symbols with booked appointments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620)

LS

Lindsay S.

Owner and Esthetician

> "Easiness for client booking, especially add-ons!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6777430)

MS

Maura S.

Senior Director of Training

> "The lack of customization of Privilege Groups"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315)

Argenis U.

CEO

> "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781)

EL

Erin L.

Assistant Manager

> "I have noticed rescheduling does not always work, reporting is not always accurate, and everything involving client communication is..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3089620)

[View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/)

## User interface

4.87 (117)

4.62 (364)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

SMRT Systems

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/175015/SMRT-POS/#features)

Boulevard

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/180087/Boulevard/#features)

### Recognition

No recognitions have been awarded to SMRT Systems

No recognitions have been awarded to Boulevard

### Deployment & support

SMRT Systems

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Boulevard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SMRT Systems

-   By SMRT Systems
-   Located in United States
-   Founded in 2015

Boulevard

-   By Boulevard Labs
-   Located in United States
-   Founded in 2016

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Features

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Ease of Use

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