# Compare JumpCloud Directory Platform vs Cisco Meraki 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Cisco Meraki based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175092-176649/JumpCloud-DaaS-vs-Meraki-Systems-Manager

---

# JumpCloud Directory Platform vs Cisco Meraki Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformCisco Meraki2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[4.5 (129)](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[4.5 (129)](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

Starting Price

$40.00

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [129 reviews](#user-reviews)

Positive

121

Neutral

7

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 5,714 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Not enough reviews

Feature ratings

Patch Management

4.3

Server Monitoring

5.0

Real-Time Monitoring

3.7

Remote Access/Control

4.2

Remote Monitoring & Management

4.0

62%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Real-Time Monitoring

4.6

Remote Access/Control

4.3

Remote Monitoring & Management

4.7

User satisfaction

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.5

User reviews[129](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$40Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

Endpoint management for enterprise environment.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

AA

Annie A.

Global Head HR and Marketing

> "Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6795903)

JT

Jacqueline T.

Director of Technology

> "The annual license renewal is costly. If you decide to co-term your licensing, it is not immediately obvious what the yearly licensing costs will be so it is important to consider this factor..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

JT

Jacqueline T.

Director of Technology

> "I love that we are also able to allow access to outside vendors and internal staff in a secure way with only the access the need and nothing more. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

TTA

Thu Ta A.

Network Engineer

> "If you have multiple public IP addresses, it is not possible to separate the outbound PAT configuration for each user network."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

AA

Annie A.

Global Head HR and Marketing

> "My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6795903)

VR

Verified Reviewer

System Admin

> "Like anything with Cisco it's expensive and this is the mid tier option for business users, if you want anything more specialized, you're going to have to pay up higher."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6544098)

JB

John B.

Systems Administrator

> "Helped us to manage our mobile devices and deploy applications needed by employees"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6701328)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "With the continuous expansion of our network also demands the inclusion of more MR devices, these are notoriously more expensive although comparing the cost/benefit ratio is worth the..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819460)

TTA

Thu Ta A.

Network Engineer

> "The easiest way manage to Network Device from the cloud and control the user with Group policies."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

AR

ALEXANDRA R.

It manager

> "Restarting randomly snd frequently poor quality network"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6886736)

JN

Joshua N.

Application Specialist

> "Meraki has been a product that we have been using for quite some time to manage our iOS and some of our Android devices."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6366043)

YLM

Ye Lwin M.

Network Security Engineer

> "However, it's worth noting that in the MX Firewalls, certain features such as NAT(Static and Dynamic) and Link Aggregation are lacking. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6207418)

AP

Alex P.

Systems Analyst

> "Cisco Meraki allowed us to efficiently manage and administer our access points that are distributed in strategic locations in the city from the cloud and without having to move to the site, now..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819469)

JMA

Jomaica Marie A.

Technical Support II

> "Sometimes it is not real time, you would need to wait for days for the client/equipment to show it's real time status, which is very confusing sometimes. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4898435)

Jhon V.

Master of Information Technology

> "There are solutions that allow companies to reduce installation costs, maintenance of an entire IT infrastructure for the provision of services such as wireless access points to schools,..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4830659)

RP

Robert P.

Chief Technology Officer

> "Cost is a little high compared to other similar products."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6441096)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "Benefits of using a Meraki network are many, centralization of all devices, switches, firewall and in our case wifi access points, these have a stable radio signal emission power and ensuring..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4819460)

ST

Se T.

Engineer

> "The cost of Cisco Meraki devices and license is too expensive for the most small business companies."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6214630)

AM

Alejandro M.

IT Support Engineer

> "There are many benefits of taking our network infrastructure to the cloud, operating costs, software licensing, hardware maintenance, security systems and disaster protection are some of the..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4965223)

AZ

Ahmer Z.

Director IT

> "client vpn connection setup is not clean , powershell required with admin access, else the anyconnect client with a license fee,"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___3551097)

John S.

Social Media Consultant

> "The platform offers a simple and intuitive interface that makes it easy for businesses to manage their network devices, even if they don't have extensive technical expertise."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4773683)

GL

Gary L.

President

> "It can be pricey and some customers don't have the budget."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6227329)

ST

Se T.

Engineer

> "Cisco meraki allowed us to deploy and management the network and security devices from cloud access portal easily for the implementation engineer."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6214630)

TA

Tom A.

Director of Network Services

> "Licensing is a bit confusing, Menu in the management console could use a little improvement, more streamlined, reporting is very lacking."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___3481763)

JT

Jacqueline T.

Director of Technology

> "I can't recommend Cisco Meraki enough for anybody who needs the flexibility and simple but secure anywhere/anytime access to their network. "

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6292559)

BK

Bishoy K.

Infrastructure Engineer

> "Complexity: Some users may find the interface and features of Cisco Meraki to be complex, which could make it challenging to use for less experienced users."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

AC

Alex C.

IT MANAGER

> "Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you!"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6807646)

BK

Bishoy K.

Infrastructure Engineer

> "The interface and features of Cisco Meraki may also be complex, making it challenging for less experienced users to use."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

TB

Thomas B.

Systems Admin

> "The notifications of connection loss and the ability to remote configure devices is unparalleled in my experience."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4978907)

Mark M.

Vice President of Information Technology

> "Some of the navigation takes some getting used to and I wish it would flow more but there are so many features that building a fluid navigation gets tough, even for Cisco."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2798034)

RP

Robert P.

Chief Technology Officer

> "Creating and copying configs among other devices is simple and convenient."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6441096)

FB

Franz B.

Network Administrator

> "The Dashboard status updates are a bit sluggish sometime."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2932102)

AD

Adam D.

IT Administrator

> "It had an API that can be integrated for both inventory purposes and for monitoring, and for configuration."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

BH

Brian H.

Assistant Utilities Director

> "The greatest restrictions of the Meraki MDM seem to lie with Apple not making as many centralized management options available as they should, since enterprise use of iOS doesn't seem to be on..."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2742669)

AD

Adam D.

IT Administrator

> "Cisco hardware is one of the big players for networking, so the hardware performs as expected, especially for small to medium networks."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

FB

Franz B.

Network Administrator

> "Had some issues bringing switch stacks online."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2932102)

TTA

Thu Ta A.

Network Engineer

> "I have three years of experience working with Cisco Meraki devices (MR, MX, and MS)."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6235486)

JEG

JUAN EDUARDO G.

IT

> "COSTS ARE HIGH IN COMPARISON WITH COMPETITION IN THE MARKET"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2933797)

MS

Michael S.

Network and Security Engineer

> "Really good for AP deployment and monitoring"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___6425618)

VR

Verified Reviewer

Customer Success Manager

> "finite control of iOS devices is a bit confusing and doesn't work as seamlessly as alternatives"

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2521199)

BK

Bishoy K.

Infrastructure Engineer

> "Advanced security features: Cisco Meraki offers advanced security features, such as firewalls, VPNs, and wireless security, to help protect networks and data."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

KV

Karen V.

Professor

> "I haven't used the software enough to have any criticism."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2966621)

AD

Adam D.

IT Administrator

> "Combined a useable web interface with the power and reliability of Cisco hardware."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___5037406)

TH

Tim H.

IT Admin

> "Really haven't come into any major issues, I know at one point the device failed but was quickly RMA'd and replaced."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2451585)

BK

Bishoy K.

Infrastructure Engineer

> "Cisco Meraki is cloud-based, which makes it easier to manage networks remotely and provides real-time insights into network performance."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4580728)

Sam L.

Systems Administrator

> "This makes for a pretty expensive network appliance over time."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2716428)

Belmin K.

ICT Specialist & Conultant

> "Great dashboard for the administration (one sub-dashboard for every Enterprise)."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___4838263)

James D.

President

> "It seems like the licensing cost is getting higher and higher each year."

[See full review](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#Capterra___2700369)

[View Reviews](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/)

## User interface

4.63 (264)

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

4.48 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

JumpCloud Directory Platform

Top features

27/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

Cisco Meraki

10/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/176649/Meraki-Systems-Manager/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

No recognitions have been awarded to Cisco Meraki

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cisco Meraki

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

Cisco Meraki

-   By Cisco
-   Located in United States
-   Founded in 2010

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