# Compare JumpCloud Directory Platform vs ManageEngine Patch Manager Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and ManageEngine Patch Manager Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175092-179288/JumpCloud-DaaS-vs-Patch-Manager-Plus

---

# JumpCloud Directory Platform vs ManageEngine Patch Manager Plus Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformManageEngine Patch Manager Plus2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.6 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.6 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

Starting Price

$245.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [375 reviews](#user-reviews)

Positive

360

Neutral

14

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 5,714 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Not enough reviews

Feature ratings

Patch Management

4.3

Server Monitoring

5.0

Real-Time Monitoring

3.7

Remote Access/Control

4.2

Remote Monitoring & Management

4.0

\--%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Real-Time Monitoring

NA

Remote Access/Control

4.4

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[375](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.7

Customer support

4.5

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$245Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

All Enterprises - large, mid & small sized are our potential customers. Several enterprises which have a sizeable IT department running Windows/Mac/ Linux machines are happy using Patch Manager Plus

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

RB

Ron B.

System Administrator

> "The dashboard gives a solid at-a-glance view of patching status, and the level of detail available when configuring update..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7105743)

DM

Dustin M.

Systems and Network Admin

> "Other patching solutions always messed up the reboot order and it would cause chaos with users as would be unable to log in due..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7063003)

PR

Pyarelal R.

System Administrator

> "It provides reliable patch deployment, good visibility into system compliance, and strong automation capabilities that..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7086607)

MS

Marco S.

Service Desk Lead

> "It is slow, painfully slow - when remote users do come into the office we try to update their devices while they are on site -..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7068208)

PR

Pyarelal R.

System Administrator

> "Its scheduling, reporting, and compliance features simplify vulnerability mitigation and reduce manual workload."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7086607)

VR

Verified Reviewer

CTO

> "About the only cons I've seen is I don't see a way to control the interval of the patch scans or when they can happen. "

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7055182)

Magnus B.

IT Operations Manager

> "This all-in-one approach takes the hassle out of patching different environments, cutting down on complexity and keeping..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7038890)

SK

Sachin K.

Tech Specialist

> "Some users note that certain patches take a long time to apply or fail unexpectedly, requiring manual intervention."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7110580)

SH

Simon H.

IT Cloud Engineer

> "We've been trialling Patch Manager Plus to replace an existing patching solution and overall it appears to be a good solution,..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7071426)

Magnus B.

IT Operations Manager

> "The user interface requires some time to become familiar with, and the deployment process can occasionally be a bit slow."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7038890)

RS

Ryoga S.

エンジニア

> "It excels at automatically detecting the latest patches and keeping systems up to date at all times."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7051923)

TL

Tom L.

Systems Engineer

> "The interface sometimes feels a bit convoluted, but this is mainly because there's so much packed in."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7077163)

JC

Julian C.

Sr. Systems Administrator

> "My favourite element of the main dashboard is the RSS of latest security news which links directly to patch updates."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6807630)

MS

Marco S.

Service Desk Lead

> "Updating remote devices is more than challenging, even using the secure gateway."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7068208)

JB

Jason B.

IT Manager

> "Additionally, the ability to automate patch deployment, schedule scans, and generate detailed reports ensures that system..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6339776)

MI

Matt I.

IT Manager

> "I can't recall having an issue with the system where I have not been able to perform basic tasks."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7054186)

VR

Verified Reviewer

CTO

> "The self-service portal is also a very good feature as in some circumstance that becomes a very useful way to deploy some..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7055182)

SJ

Sal J.

ICT Security Manager

> "There is also a lot of network traffic noise which is unnecessary."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7077892)

DD

Dobromir D.

DevOps enginner

> "Helps me a lot with general maintenance of software updates and security vulnerabilities."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7046519)

CG

Christopher G.

Senior Systems Engineer

> "Although the granularity of the UI is useful, it can become a bit tedious to jump around from page to page to adjust..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6387709)

PR

Pyarelal R.

System Administrator

> "Once configured, it runs consistently and helps maintain a secure, well-patched environment with minimal operational overhead."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7086607)

RA

Ramzi A.

IT Administrator

> "sometime patches fail to install without much explanation this make activity hard."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6773041)

MW

Michael W.

Senior IT Administrator

> "ManageEngine Patch Manager Plus has exceeded my expectations, offering a stable and feature-rich platform for automating patch..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6822318)

ED

Ed D.

Network Analyst

> "Sometimes patches do not deploy if the patch is not configured and downloaded correctly. "

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6616559)

TL

Tom L.

Systems Engineer

> "We use it solely for Linux patch monitoring and management and it's great for that."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7077163)

DL

Devon L.

IT Operations Engineer

> "Certain applications, mostly 3rd party applications, don't update easily and will throw off reports."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6573079)

FM

Florian M.

Systems Engineer

> "I especially appreciated the visibility into the patch status of all systems, which makes it easy to spot issues at a glance."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7091302)

AB

Adam B.

Senior Systems Administrator

> "Issues with patches failing to deploy to some systems...."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6251018)

VR

Verified Reviewer

IT

> "Once configured, it runs smoothly and provides a dependable solution for ongoing patch management."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7110784)

JG

Jibi G.

admin

> "Connectivity is the major fault by providing this"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6752515)

JP

Jacob P.

IT Business Analyst

> "Patch Manager Plus makes it very easy to deploy critical updates to our fleet of 400+ workstations."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7056390)

GR

Greg R.

IT Manager

> "We had just been using WSUS previously and we were finding that a lot of systems were not getting updated, especially if they..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___4998935)

DP

Diego P.

ict manager

> "we have 100 client and 25 server, it was easy to setup the environment and it is safe to patch client and servers."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7047134)

LE

Loai E.

IT Administrator

> "Looking for certain patches or uploading patches to the repository manually seems a bit tricky."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___4811566)

EA

Emre A.

Senior Cyber Security Specialist

> "Support for third-party application patching is a major security advantage."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7042800)

AA

Abdulaziz A.

IT

> "there are some shortcomings that need adjustment in certain features, as well as the trial period duration"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6158839)

MN

Michael N.

Systems Engineer

> "It helps streamline and automate our production environment, which is great due to how complex our production environment is."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6870209)

JS

Jonathan S.

Tech Lead

> "We noticed instability in the use of agents and the lack of patching in user-wide software"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___5037391)

DM

Dustin M.

Systems and Network Admin

> "Very easy to set up schedules, test groups, delays between reboots, and specific rebooting orders."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7063003)

DD

Dibin D.

Admin

> "It takes too long, and you also have to update the linked endpoints."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6101522)

VR

Verified Reviewer

IT

> "What I liked most about ManageEngine Patch Manager Plus is the excellent balance between cost and functionality."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7110784)

VR

Verified Reviewer

Owner

> "There's nothing "bad" about it, but it does get in the way of the product's great core functionality."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___4976932)

WM

Wilke M.

architect and project manager

> "We are studying to have the whole suite of endpoint manager to help our customers and client facing the challenges of keeping..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6609531)

NF

Nick F.

IT Tech

> "I'm trying to use "remote offices" to split up my departments into groups because the software lacks a feature for that..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3709411)

RS

Ryoga S.

エンジニア

> "The required settings are intuitive and easy to understand, and it can flexibly accommodate even complex requirements."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7051923)

DB

Darren B.

CISO

> "does not work with every patch but i did not expect it too."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___5042716)

MD

Michelle D.

IT Procurement and Contract Manager

> "Integration with Asset Explorer is great, looking into their helpdesk system now."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7100706)

LAK

Liaqat Ali K.

Senior Systems Engineer

> "Some agents are stubborn and do not uninstall easily."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6143126)

AB

Alex B.

IT Manager

> "Helps me a lot with general maintenance of software updates and security vulnerabilities."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6868163)

RK

Richard K.

System Specialist

> "We are having trouble setting up the client machines to where they talk to the Distribution Server"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3522216)

MS

Marco S.

Service Desk Lead

> "The management console is simple, easy to navigate, and pulling meaningful reports is a walk in the park."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7068208)

MH

Max H.

Technical Support

> "The software for me was very daunting to initially get used to, alongside filtering machines not feeling assnappy as I'd like."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___4070373)

EA

Emre A.

Senior Cyber Security Specialist

> "It also adds significant value in terms of security and compliance."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7042800)

NB

Nick B.

Head of IT

> "The inability to precisely schedule patch timing can be frustrating, and the conversion of Microsoft hex error numbers into..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3105937)

Joanne H.

IT Security Administrator

> "There is a wide range of 3rd party applications that are in support."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7111300)

VR

Verified Reviewer

System Administrator

> "the load time of the browser is delaying, it takes a lot of time"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3822910)

SK

Sachin K.

Tech Specialist

> "This reduces manual effort and ensures timely updates."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7110580)

VR

Verified Reviewer

Junior IT Engineer

> "Difficult to integrate with hybrid, on premises and cloud."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3711926)

DR

David R.

Senior System Engineer

> "The software was rolled out in the test lab for evaluation and successfully tested."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7077454)

JS

Jason S.

Sr. Systems Administrator

> "When the pandemic hit and we had to send all our users home our network would crash once we deployed patches."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___2809754)

AB

Alex B.

IT Manager

> "Excellent software for managing updates and security vulnerabilities."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6868163)

BK

Ben K.

Infrastructure Admin

> "Some features are confusing and not well documented."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3534798)

WM

Wilke M.

architect and project manager

> "I'm using the cloud version enterprise and having good results in order to maintain the servers and workstations updates."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6609531)

NB

Nick B.

IT Professional

> "Inability to move machines between sites when they are offline, no staging feature."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___2882755)

WM

Wilke M.

architect and project manager

> "The test and deploy feature allows the process of updating almost with no effort for the technical team."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6609531)

KM

Kobi M.

IT Manager

> "i don\`t have local support in israel i need to open"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3590566)

VR

Vinay R.

SYSTEMS ADMINISTRATOR

> "It simplifies patch management and ensures systems stay secure and up-to-date with minimal manual intervention."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6628421)

LB

Lj B.

Infrastructure Manager

> "It can sometimes be difficult to create patching schedules for our production servers."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3023964)

Joanne H.

IT Security Administrator

> "Patch Manager Plus is a great way to keep on top of patching the estate."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7111300)

SS

Shivraj S.

Senior Manager

> "Sometime failed updates are difficult to role back from the systems."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3399860)

DM

Dustin M.

Systems and Network Admin

> "I don't often engage them as the product documentation has been great but when needed they are helpful."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7063003)

LO

Liam O.

Group Head of Information Security

> "Only thing that is a very minor shame is that you can't deploy patches by username."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3362450)

PH

Prasanna H.

Systems and Network Engineer

> "Managing update is so simple and easy with ManageEngine Patch Manager Plus."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7078863)

RR

Roy R.

IT Specialist

> "It took me a few days to understand how separate test groups from the other devices"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3012236)

Joanne H.

IT Security Administrator

> "I've found it easy to use, easy to set up automated testing and deployment and I generally like using it."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___7111300)

PD

Patrice D.

IT Coordinator

> "The language support lacks a bit of control."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___3367050)

AH

Al H.

Systems Administrator

> "Patch Manager Plus has an extensive 3rd party patching capabilities which allows us to patch more 3rd party products that we use..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___6096343)

RH

Rupert H.

IT Associate

> "Some patches fail without a detailed explanation"

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___2834469)

VR

Verified Reviewer

Pre Sales Technical Consultant

> "The Manage Engines Patch Manager Plus is an automated solution for multi-OS patch management, and we are able to deploy it as..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___5025995)

JJ

Jack J.

IT Engineer

> "Technical support has been a poor experience for us, it can take a lot of time to resolve issues, or to ensure they look at your..."

[See full review](https://www.capterra.com/p/179288/Patch-Manager-Plus/#Capterra___2099696)

[View Reviews](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

## User interface

4.63 (264)

4.57 (375)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

JumpCloud Directory Platform

Top features

27/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

ManageEngine Patch Manager Plus

10/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/179288/Patch-Manager-Plus/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

No recognitions have been awarded to ManageEngine Patch Manager Plus

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ManageEngine Patch Manager Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

ManageEngine Patch Manager Plus

-   By ManageEngine
-   Located in United States
-   Founded in 1996

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Features

4.7

4.5

Ease of Use

4.8

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Features

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/175522-179288/ACMP-Inventory-vs-Patch-Manager-Plus)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$3/month

Price

$1575/year

4.4

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.57 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$245/year

Price

Contact vendor for pricing

4.5

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/179288-180609/Patch-Manager-Plus-vs-Action1-RMM)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.57 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

$245/year

Price

Contact vendor for pricing

4.5

Features

4.6

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/179288-181954/Patch-Manager-Plus-vs-Iru)