# Compare JumpCloud Directory Platform vs Action1 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Action1 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM --- # JumpCloud Directory Platform vs Action1 Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloud Directory PlatformAction12/4 selected [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) [## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment MS GP Based on [267 reviews](#user-reviews) Positive 254 Neutral 12 Negative 1 [## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [237 reviews](#user-reviews) Positive 235 Neutral 2 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,346 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Not enough reviews Feature ratings Patch Management 4.1 Server Monitoring 5.0 Security Tools 4.3 Real-Time Monitoring 3.7 Remote Access/Control 4.2 73%Fit Missing features Feature ratings Patch Management 4.9 Server Monitoring 4.6 Security Tools NA Real-Time Monitoring 4.7 Remote Access/Control 4.4 User satisfaction User satisfaction 4.6 User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 User satisfaction 4.9 User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for Internal IT departments and Managed Service Providers (MSPs). ## User reviews Pros & cons VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) Saravana P. Technical team lead > "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) VP Vaibhav P. System Administator > "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MH Michael H. Robotics and IT Technician > "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) KS Kevin S. Lead IT Systems Engineer > "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) IFR Ian Faulo R. Service Desk Engineer > "I like how JumpCloud centralizes user and device management in one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) AB Adam B. CTO > "The group control for Windows and Mac is perfect for an SME." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) DP Dipak P. System Admin > "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) RK Raul K. Group Director of Technology > "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) DP Dipak P. System Admin > "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) CT Chris T. IT Lead > "Overall I had a solid experience with JumpCloud for device management and some SSO work." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) JJC John James C. Desktop Support Engineer > "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) TC Tomer C. Head of Cloud Infrastructure > "Customizing policies, attaching to endpoints, really easy management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) JM Jon M. Broadcast network engineer > "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) KS Kevin S. Lead IT Systems Engineer > "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) WM William M. IT Jr. Systems Administrator > "JumpCloud works with our previously supported Operating Systems, both Windows and Mac" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) JS Josh S. IT Coordinator > "Also provides great centralization for updating software on workstations" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812) DR David R. President/Owner > "Learning curve can be a little steep if the user does not have tech knowledge." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) MB Murray B. Veterinarian > "Cost for the jump cloud program may prohibit general use" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901) DP Daniel P. System Administrator > "We manage Mac and Windows and users we are very satisfied." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) RC Rachel C. Junior Developer IT Support > "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954) DR Daniyal R. IT Engineer > "a little bit costly and some of the features are still under process." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031) DP Daniel P. System Administrator > "Commands (scripts) are robust." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) ES Edan S. Manager, Information Security and Infrastructure > "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) OD Oscar D. IT Manager > "The user interface is very simple and visually appealing." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) VP Vaibhav P. System Administator > "It's user-friendly for both regular and admin users." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) KR Kyle R. IT Project Manager > "I love that i can easily import users from multiple vendors." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769) AK Ana K. housewife > "I do not even know what any cloud directory is." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244) VP Vaibhav P. System Administator > "New IT personnel can easily understand it and manage it smoothly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) ES Edan S. Manager, Information Security and Infrastructure > "I shouldn't have to maintain tons of policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) KO Kevin O. Senior IT Technician > "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) AK Alfred K. IT Manager > "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345) MB Mark B. IT Manager > "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) DH Daniel H. IT Manager > "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473) JN John N. IT Support Supervisor > "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270) Adam L. ICT Network Management > "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) ES Elliot S. Assistant IT Manager > "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) JR Jeremy R. VP, Information Technology > "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) WH Wanderlei H. IT Analyst > "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461) RH Ryan H. Technology Coordinator > "It doesn't show a listing for uptime in the dashboard for all computers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086) SG Shane G. Director, Information and Marketing Technologies > "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218) HD Hasan D. IT Manager > "in cases where it gives an error, we do not have detailed information about the causes." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580) Adam L. ICT Network Management > "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) BC Brian C. IT Director > "Don't like not being able to configure agent action on window supdate take over." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169) RP Roderick P. ISO > "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465) AM Angela M. Senior Information Technology Specialist > "Lack of ability to get support if you are a smaller organization." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244) KJE Knight Joshua E. IT SUPPORT > "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434) JE Jonathan E. Security Engineer > "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258) KO Kevin O. Senior IT Technician > "Remote desktop client built in to resolve issues locally is also a great help if you run into issues." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) JT Jeremy T. Sr. IT Support Specialist > "Not enough built-in software packages and does not track update history per-device." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922) MA Matt A. Technical Coordinator > "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238) KO Kevin O. Senior IT Technician > "Not sure if it's OS issue or deploymant." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) MB Mark B. IT Manager > "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) NV Nelson V. IT Manager > "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804) MG Michael G. Systems Administrator > "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) JR Jeremy R. VP, Information Technology > "Its a bit complex to create a patch manually." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) JT Jason T. Security Engineer > "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387) AG Alex G. Head of Software Development > "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225) GP Geordi P. System Administrator > "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322) JC John C. Cybersecurity Analyst > "I don't like the fact that RDP cannot be permanently disabled." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211) MI Matt I. System Administrator > "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018) LD Lisa D. IT Support > "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890) NH Noel H. IT Consultant > "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) MG Michael G. Systems Administrator > "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) GS Greg S. Systems Engineer > "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) KW Keith W. IT Manager > "Its a shame that the software does not support mobile devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702) MJ Matt J. IT Director > "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) TM Tyler M. IT Director > "I have tried to remove a program via Remediation, but the software never uninstalls" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801) NH Noel H. IT Consultant > "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) BC Brandon C. Owner > "That level of service is getting harder to find in this field." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866) AK Alexandros K. Security Architect > "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633) PU Piotr U. IT specialist > "It'll be hard for me to pinpoint." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760) MJ Matt J. IT Director > "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) HO Harry O. Site IT Support > "Keeping on eye on running scripts can be a little confusing." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135) JR Jeremy R. VP, Information Technology > "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) KB Kevin B. IT Manager > "This is going to be hard to answer as we're fairly new to the platform." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226) ZZ Zach Z. Systems Administrator > "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950) GS Greg S. Systems Engineer > "I have to admit, I feel a little guilty that we are getting all of this for free. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) JS John S. IT System Administrator > "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320) FC Fred C. Cyber Security Consultant > "The time from when you tell the system to perform a task, to when it actually does is a bit slow." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428) CG Carlos G. IT Director > "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261) MP Mehul P. Network Aministrator > "Update installation sometimes doesn't work. and you have no ways to identify issue." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469) MB Mark B. IT Manager > "It also links in to Active Directory so will auto deploy agents making it really slick." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) AN Andre N. Financial manager-Business Analyst > "We don't have the size to have our own IT department with servers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) RH Russell H. Head of IT > "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129) PA Peter A. IT Asset And Configuration Manager > "Sometimes it is difficult to get a right script to use for some deployments." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) ES Elliot S. Assistant IT Manager > "It's perfect for us, and a close second favourite feature is the remote access capability." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) PA Peter A. IT Asset And Configuration Manager > "Still struggling on how to uninstall a bulk of SysAid agents using Action1" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) DK Douglas K. IT Director > "The patch management function and ability to script your own software deployments and removals are absolutely great." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348) PB Peter B. CIO > "Remote desktop lacks some features 2." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866) TG Tyler G. Systems Administrator > "Also help tremendously with identifying and remediating vulnerabilities." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220) AN Andre N. Financial manager-Business Analyst > "I work in a healthcare anvironment with people who know nothing of IT." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) MM Martin M. Founder > "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298) Samuel C. Owner > "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299) SG Shane G. Director, Information and Marketing Technologies > "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218) JK Jeff K. Systems Administrator > "However, that is the only issue I've had with Action1 RMM to date." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536) AD Adam D. IT Infrastructure Manager > "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373) Issac P. Officer > "Ui looks a bit outdated and requires a ramp up" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) HM Heiko M. Data Protection Officer > "Action1 has a great service, and allows small business to comply with IT security regulations for free." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816) Issac P. Officer > "Connection is found to break at times reducing overall reliability" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) PU Piotr U. IT specialist > "Lucrative offer on free tier - 200 endpoints I can manage completely for free." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760) AA Ahmad A. Head Of IT > "Remote access is slow" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288) AG Alex G. Head of Software Development > "The remote control tool, while basic is by far the most reliable tool i have used on an RMM platform and have never had issues..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225) AR Abel R. Systems Administrator > "I would say the UI, it is rather basic." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884) [View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/) ## User interface 4.63 (267) 4.91 (237) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important JumpCloud Directory Platform Top features 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) Action1 22/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/180609/Action1-RMM/#features) ### Recognition No recognitions have been awarded to JumpCloud Directory Platform Action1 Best Value Patch ManagementSoftware (2026)  Best Value Patch ManagementSoftware (2025)  Best Value Patch ManagementSoftware (2024)  Best Value Patch ManagementSoftware (2023)  Best Value Patch ManagementSoftware (2022)  ### Deployment & support JumpCloud Directory Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Action1 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud Directory Platform - By JumpCloud - Located in United States - Founded in 2012 Action1 - By Action1 - Located in United States - Founded in 2016 ## Popular Comparisons [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,627)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,627)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)[4.54 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/175522-180609/ACMP-Inventory-vs-Action1-RMM) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1650/year 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1650/year 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.58 (390)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/) Contact vendor for pricing Price $245/year 4.7 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/179288-180609/Patch-Manager-Plus-vs-Action1-RMM) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $3/month Price $129/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-175092/Atera-vs-JumpCloud-DaaS) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)