# Compare JumpCloud Directory Platform vs WatchGuard AuthPoint 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and WatchGuard AuthPoint based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175092-186563/JumpCloud-DaaS-vs-WatchGuard-AuthPoint

---

# JumpCloud Directory Platform vs WatchGuard AuthPoint Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformWatchGuard AuthPoint2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.7 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.7 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [104 reviews](#user-reviews)

Positive

100

Neutral

1

Negative

3

## Summary

* * *

Features in Authentication Software

Best performer

30 / 42

Only JumpCloud Directory Platform

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard

19 / 42

Only WatchGuard AuthPoint

-   Customizable Branding
-   Knowledge-Based Authentication
-   Mobile Authentication

User satisfaction

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[104](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

WatchGuard AuthPoint Identity Security solutions are perfect for small and medium enterprises looking for comprehensive enterprise-grade security.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

PF

Paulo F.

System E

> "It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6825546)

DV

Dan V.

IT Ops Manager

> "The only issue I have with wG AuthPoint is the fact you have to use AuthPoint multi factor authentication app and you..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6561075)

PF

Paulo F.

System E

> "AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6825546)

MW

Matt W.

Systems Administrator

> "You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6290912)

RM

Randall M.

Technical Support and Implementation Services

> "The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6466049)

RM

Randall M.

Technical Support and Implementation Services

> "In certain cases, some specific end users may experience issues receiving the push, even due to reasons unrelated to..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6466049)

TE

Thomas E.

Admin sytème et réseau

> "We use t to secure connections to Watchguard Portal so that users don't have to use a password, i'ts secure and simple..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6568687)

PG

Peter G.

IT Manager

> "Push notifications for VPN MFA are unreliable."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6260152)

Christian D.

Network engineer

> "Being able to log on with a QR Code when machine is offline is a huge plus."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6870721)

NC

Nicolas C.

IT consultant

> "You should not oblige us to write something if there's nothing to write about!"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6828016)

BL

Brian L.

Owner

> "I like the fact that authpoint allows me to securely access my VPN without issues."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6826817)

TC

Timothy C.

Senior System Engineer

> "Push notification is slightly inconsistent."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6569777)

PF

Paulo F.

System E

> "Centralized access management enhances security and user adoption is quick."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6825546)

BY

Ber Y.

Infrastructure Manager

> "After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5091805)

SW

Scott W.

Senior Systems Administrator

> "We were able to set up MFA in under 1 day to increase security of connections to office network resources in a short..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5095570)

NP

Nathan P.

Project development

> "It's not the most intuitive to configure."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6498869)

Michael R.

Network Security Engineer

> "Diagnosing issue with logins is easy thanks to the audit logs."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6864394)

JL

John L.

IT Support

> "per-user cost involved to use and if only using for mobile VPN, may not be worthwhile as there are "free" solutions..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___4721234)

NP

Nathan P.

Project development

> "It's limited but works well for mobile VPN users which is what we typically use it for."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6498869)

ST

Sean T.

Application Analyst

> "Other issue is when users remotely connect, they quickly get disconnected after successfully connecting."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5084338)

MD

Mateusz D.

Informatyk

> "It provided robust security, but some improvements could be made to streamline the setup process."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6709861)

SC

Steve C.

Systems Admin

> "it seems to lock my account out sometimes when I type my password wrong once."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5084295)

Michael R.

Network Security Engineer

> "Watchguard support is excellent for the solution."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6864394)

AR

Alan R.

System Analyst

> "It isn't updated on the fly, and there are no details other than authorized and unauthorized. WHY wasn't it authorized?"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5091782)

BL

Brian L.

Owner

> "We can keep our clients secure"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6826817)

MW

Matt W.

Systems Administrator

> "The portal is horrible. "

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6290912)

NS

Nikki S.

IS Specialist

> "I feel like my logins are safe with WatchGuard Authpoing"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6403455)

NT

Noah T.

IT Support Analyst

> "Results in having to restart multiple times a day."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6012228)

CNN

CH Neoh N.

Head of IT

> "It's suitable for businesses of all sizes that are looking to enhance their security posture by protecting against..."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5083348)

PG

Pete G.

VP of Sales and Technology

> "Figuring out how to assign licenses initially was challenging"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___4817498)

NT

Nigel T.

Recon Hunt

> "Watchguard AuthPoint is easy to use and easy to add new users after syncing them from Active Directory."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6709919)

NT

Noah T.

IT Support Analyst

> "Implementation has been an absolute nightmare."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6012228)

ST

Sean T.

Application Analyst

> "In the mobile app it also allows the user to migrate their token to a new phone by ease."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___5084338)

RB

Robert B.

Security

> "Protect computer networks from external threats such as malware and ransomware among other threats"

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___2860917)

NP

Nathan P.

Project development

> "I would recommend it for third party MFA requirements above others."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___6498869)

AJ

Alicia J.

Ministry Project Manager

> "The built-in "approve" button in the notification is a light grey, which is sometimes hard to read."

[See full review](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#Capterra___2969417)

[View Reviews](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

## User interface

4.63 (264)

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)

4.71 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

JumpCloud Directory Platform

Top features

30/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

WatchGuard AuthPoint

19/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

No recognitions have been awarded to WatchGuard AuthPoint

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WatchGuard AuthPoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

WatchGuard AuthPoint

-   By WatchGuard
-   Located in United States
-   Founded in 1996

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