---
title: "Compare JumpCloud vs TeamViewer ONE 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare JumpCloud and TeamViewer ONE based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/175092-194565/JumpCloud-DaaS-vs-TeamViewer"
page_type: "comparison"
language: "en"
---

# JumpCloud vs TeamViewer ONE Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloudTeamViewer ONE2/4 selected

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

281

Neutral

12

Negative

1

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [11,641 reviews](#user-reviews)

Positive

11,120

Neutral

432

Negative

89

## Summary

* * *

Key features rated by users

Features selected based on 5,983 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Patch Management

4.3

Server Monitoring

5.0

Security Tools

4.4

Remote Access/Control

4.0

Real-Time Monitoring

4.0

\--%Fit

Not enough reviews

Feature ratings

Patch Management

\--

Server Monitoring

5.0

Security Tools

\--

Remote Access/Control

4.7

Real-Time Monitoring

4.6

User satisfaction

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[11,641](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$24.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries.

Best for

TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT.

## User reviews

Pros & cons

Niraj K.

System Analyst

> "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

Deepak B.

Pre Sales - Tech Consultant

> "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

Vivek P.

System Administrator

> "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

BK

Bharath K.

Engineering Lead

> "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668)

DK

Datha K.

System Admin

> "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

DK

Datha K.

System Admin

> "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

VR

Verified Reviewer

DevOps Engineer

> "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

JD

Jason D.

Director of IT

> "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794)

DK

Datha K.

System Admin

> "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

Bibek M.

System and Network administrator

> "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DK

Datha K.

System Admin

> "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

AG

Abenezer G.

IT Support Specialist

> "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580)

Vivek P.

System Administrator

> "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

Deepak B.

Pre Sales - Tech Consultant

> "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

VR

Verified Reviewer

Technical Team Lead

> "Also they don't have a screen sharing functionality for Android Devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558)

MK

Marko K.

Cloud Specialist

> "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

VS

Vivek S.

System Administrator

> "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

DevOps Engineer

> "The pricing can become expensive as the number of users and required features increase."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

Emilia G.

IT Specialist

> "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

Deepak B.

Pre Sales - Tech Consultant

> "It also lacks native network printer management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

MY

Mohammed Y.

System Admin

> "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

Emilia G.

IT Specialist

> "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

VS

Vivek S.

System Administrator

> "The only downside I noticed was that some of the advanced features took a bit of time to figure out."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

MY

Mohammed Y.

System Admin

> "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

AK

Akash K.

AM - IT

> "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

Niraj K.

System Analyst

> "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

PY

Pankajj Y.

AM IT infra and Security

> "The admin console is highly intuitive for basic identity access management, saving our team a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud"..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

MY

Mohammed Y.

System Admin

> "JumpCloud also enables secure access to applications, networks, and systems from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

AG

Archie G.

IT Manager

> "JumpCloud's password management and access controls are pretty solid, and we've had no major issues with it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7183101)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

MY

Mohammed Y.

System Admin

> "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

AK

Akash K.

AM - IT

> "Strong security capabilities through policy enforcement, conditional access, and device compliance."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

Bibek M.

System and Network administrator

> "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

Rajiv T.

Network Secuirty Engineer

> "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

SV

Steven V.

IT Administrator

> "The ability to also add phones and other devices is nice too."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

Rajiv T.

Network Secuirty Engineer

> "It’s easy to manage across Windows, macOS, and Linux, with strong security features like MFA."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

VS

Vivek S.

System Administrator

> "The interface is easy to use, the platform is reliable, and once everything is set up, it just works."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

OD

Oscar D.

IT Manager

> "The user interface is very simple and visually appealing."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

SV

Steven V.

IT Administrator

> "Good and easy to use UI with lots of functionality."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

FS

Francisco S.

Developer

> "The software is easy to use and integrates well with other tools."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6575615)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

BA

Blake A.

It Technician

> "It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

JF

Joanne F.

advisor

> "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

BA

Blake A.

It Technician

> "It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

LB

Lucas B.

IT Service Desk Analyst

> "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

GB

Gunther B.

Managing director

> "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

CT

Cameron T.

IT Service Desk Analyst

> "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139)

MM

Mohammed M.

Project manager

> "Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7187897)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

JR

Josep R.

Graphic designer

> "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462)

WM

Will M.

Owner

> "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178)

BA

Blake A.

It Technician

> "Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

JF

Joanne F.

advisor

> "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

MO

Marj O.

Section Certification Chair

> "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile version works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

Chiara L.

worker

> "I found it very easy and ready-to-go, even the customer support was so helpful when I needed a hand, it has many features and it helped me and my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7189304)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MB

Manny B.

Senior Desktop and AV Engineer

> "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695)

Ontiretse M.

Managing Director

> "there are connectivity and performance issues within the app."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180)

NM

Natale M.

Senior Field Technician

> "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445)

DM

Debbie M.

Owner

> "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

SM

STERGIOS M.

Staff Engineer

> "I don't have the option to have 3 different channels on my 3 authenticated devices ."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

VR

Verified Reviewer

Realtor

> "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491)

SM

Sallie M.

Bookkeeper

> "There are promos, but it usually isn't for the package I need."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314)

MR

Mathieu R.

Programmeur Jouabilité

> "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917)

VR

Vesa R.

CTO

> "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

BK

Brian K.

IT Support Technician

> "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

Curt H.

President

> "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490)

EW

Emma W.

Assistant Manager

> "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985)

MR

Madeleen R.

Bureau owner

> "The resolution has to be adjusted on connecting pc to work and that annoys the client."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816)

CM

CAMERON M.

Volunteer

> "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573)

MN

Mihai N.

Project Manager

> "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040)

VR

Vesa R.

CTO

> "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

MS

Mark S.

Senior ICT Systems Administrator

> "Gaining this control is cumbersome as the option for Windows Authentication is not visible."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

ZM

Zarko M.

IT project manager

> "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140)

WK

Wendy K.

Media Team - Visual

> "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177)

STW

Soon Tai W.

Asst. GM, Technology

> "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

STW

Soon Tai W.

Asst. GM, Technology

> "Another issue on auto terminated application when too many tab opened."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

RT

Ross T.

Manager

> "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

RT

Ross T.

Manager

> "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

KW

Kian W.

Support Engineer

> "Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7163751)

BW

Bailey W.

Student

> "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638)

DN

David N.

Senior System Administrator

> "Deployment from an MDM (intune) is easy and like the ability to configure unattended access."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

BO

Blessing O.

Administrator

> "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

KB

Kevin B.

Head of Business Operations

> "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

SK

SERGUEI K.

IT Manager

> "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

VR

Verified Reviewer

System Architect

> "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

SL

Susan L.

Owner Accountant

> "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

AS

ALFREDO S.

LEAD

> "I like it because it is easy to share files, it makes teamwork easier by having access to other computers"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308)

TS

Tom S.

Director

> "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439)

DN

David N.

Senior System Administrator

> "Integrates and deploys well with most MDMs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

SL

Susan L.

Owner Accountant

> "I can't figure out how to see my client's double screens, which can be very inconvenient."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

SM

Sallie M.

Bookkeeper

> "The connectivity allows for remote work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314)

Emin Z.

Co. Owner - Sn. Developer

> "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311)

JC

Jim C.

Adminstrator

> "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

CY

Cecilia Y.

Customer Service Manager

> "There is no way to export a list of End Point computers. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771)

TB

Travis B.

Solutions Engineer

> "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792)

JC

Jim C.

Adminstrator

> "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

DN

David N.

Senior System Administrator

> "The quick support app is very useful for one off remote sessions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

DS

DLISA S.

County IT Manager

> "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

VR

Verified Reviewer

System Architect

> "When you stop paying, rather than expire your usage like all other subscriptions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AG

Ash G.

Production Flow Controller

> "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424)

GB

Gunther B.

Managing director

> "In some instances I end up having three connections of which two have to be cancelled."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

Ontiretse M.

Managing Director

> "TeamViewer One makes remotes support very simple and fast."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180)

JF

Justin F.

COO

> "I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The interface is simple enough that even non‑tech people can follow instructions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

CF

Charles F.

PSYCHOLOGIST

> "At times it refuses Easy Access and demands the other machine's pw which is always changing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046)

AS

Adewale S.

HIO

> "File sharing is more efficient and managrment of task has become more effective."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

AC

Andre C.

Director

> "Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6699739)

SA

Santhanam A.

Head IT

> "Provides good and useful insights about remote pc, which helps administrators"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800)

L

Luke ..

Director of Technology

> "Administrator tools are not straightforward and can require manual configuring on end-user machines."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

TM

Terry M.

Senior Analyst

> "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742)

AI

Alessandro I.

autist

> "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540)

MS

Mark S.

Senior ICT Systems Administrator

> "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

AP

Autumn P.

Book Reviewer

> "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The interface is simple enough that even non‑tech people can follow instructions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

RS

Rafique S.

Manager

> "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

CW

Charles W.

Senior Pastor

> "It’s easy to use interface mixed with easy connectivity makes this software a win win for people who are novices to advanced in their use of the computer."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6690651)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

AM

Aaron M.

IT Manager

> "I enjoy the policies and the new management interface."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056903)

CP

Christopher P.

President

> "Found any issues other than they keep changing the interface and I’m not super fond about that."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

DN

David N.

Senior System Administrator

> "Integrates and deploys well with most MDMs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

BO

Brian O.

DevOps Engineer

> "When internet connection is slow, TeamViewer Remote disconnects without a notice."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6419292)

Weyder A.

Freelancer

> "It permits me to rapidly remote into programming utilizing it speedy help and analysis issues, for example, blunder messages and malware contaminations."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3345131)

UK

Usman K.

Software Engineer

> "The integration of the tool with Android was not the easiest and we had a very bumpy ride getting it to work with our Android devices."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2722848)

VR

Verified Reviewer

Region Lead Service Solutions Sales

> "Also, provides me with the ability to support other colleagues when they have issues that cannot solve by themselves by rapidly taking over their screen..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3177477)

AS

Amanda S.

Optometric Technician

> "If we run into integration issues or our EHR stops working, we turn to Team Viewer"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2440445)

EM

Emilio M.

Designer

> "We love how seamlessly it integrates with our computers."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4561683)

RS

Raul S.

Computer Repair Tech

> "Currently does not support Vpro integration."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2562944)

VR

Verified Reviewer

Project Manager

> "Great experience! As mentioned, it’s super easy for all to get access to, and helps us alleviate issues."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7093633)

VR

Verified Reviewer

Senior Social Media Buyer

> "It is hard to teach less tech-savvy people how to give access, especially if they do not speak English."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4989694)

SM

STERGIOS M.

Staff Engineer

> "Easy access on my customer list and ease of use. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

KW

Kristen W.

Coordinator

> "My work doesn’t allow me full access so it’s kind of hard sometimes"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3210447)

CW

Charles W.

Senior Pastor

> "A novice could use this software with ease as it’s a simple step by step use software."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6690651)

FoL

François L.

president

> "Most of them are not technologically savvy at all and even the most basic instructions are not understood."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3795612)

MA

Melodie A.

Treasurer

> "Product is easy to use and efficient. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050902)

PO

Paul O.

analyst

> "No whistles and bells that make simple software difficult."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3587779)

Chiara L.

worker

> "I found it very easy and ready-to-go, even the customer support was so helpful when I needed a hand, it has many features and it helped me and my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7189304)

JF

Justin F.

COO

> "The support has not been helpful nor interested in working to solution."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

VM

Vatsal M.

\-

> "When the Remote side user has started the Screenreader, it doesn't support that function."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4209476)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

JF

Justin F.

COO

> "support is mediocre"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

JB

Juris B.

CBDO

> "Lousy customer support: long response times, sometimes no response, arrogant attitude"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3592478)

[View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

## User interface

4.64 (294)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

4.62 (11,641)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

JumpCloud

29/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

TeamViewer ONE

Top features

32/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/194565/TeamViewer/#features)

### Recognition

JumpCloud is recognized as a top-rated tool in 1 Capterra Shortlist reports

TeamViewer ONE is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

JumpCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamViewer ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud

-   By JumpCloud Inc.
-   Located in United States
-   Founded in 2012

TeamViewer ONE

-   By TeamViewer
-   Located in Germany
-   Founded in 2005

## Popular Comparisons

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$3/month

Price

$104/month

4.4

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

$24.9/month

Price

₹480/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$24.9/month

Price

$8.75/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$3/month

Price

CA$8/month

4.4

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$24.9/month

Price

$199/year

4.6

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$24.9/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$24.9/month

Price

$34.9/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

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$3/month

Price

$1950/year

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$24.9/month

Price

$30/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)