# Compare JumpCloud vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175092-194565/JumpCloud-DaaS-vs-TeamViewer --- # JumpCloud vs TeamViewer ONE Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloudTeamViewer ONE2/4 selected [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,629 reviews](#user-reviews) Positive 11,109 Neutral 431 Negative 89 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,485 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring 5.0 Security Tools 4.4 Remote Monitoring & Management 4.1 Real-Time Monitoring 4.0 \--%Fit Not enough reviews Feature ratings Patch Management \-- Server Monitoring 5.0 Security Tools \-- Remote Monitoring & Management 4.4 Real-Time Monitoring 4.6 User satisfaction User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[11,629](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT. ## User reviews Pros & cons Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) BA Blake A. It Technician > "It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) BA Blake A. It Technician > "It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) JF Joanne F. advisor > "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) JF Joanne F. advisor > "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile version works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) BA Blake A. It Technician > "Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) Ontiretse M. Managing Director > "there are connectivity and performance issues within the app." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords could..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected bills." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. When I..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) SM Sallie M. Bookkeeper > "There are promos, but it usually isn't for the package I need." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site visits." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) KW Kian W. Support Engineer > "Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7163751) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) DN David N. Senior System Administrator > "Deployment from an MDM (intune) is easy and like the ability to configure unattended access." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) AS ALFREDO S. LEAD > "I like it because it is easy to share files, it makes teamwork easier by having access to other computers" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) DN David N. Senior System Administrator > "Integrates and deploys well with most MDMs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) SM Sallie M. Bookkeeper > "The connectivity allows for remote work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Roger A. Owner > "It offers good value for money and is very useful for remote support and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7082802) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) DN David N. Senior System Administrator > "The quick support app is very useful for one off remote sessions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AC Atalay C. Senior Manager, Paid Social and SEM > "It makes life easier for IT teams to easily connect to and resolve issues that arise on company computers." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6885911) JF Justin F. COO > "I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we can't..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) AC Andre C. Director > "Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6699739) Salman R. Technical Support Specialist > "TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6458577) BO Brian O. DevOps Engineer > "When internet connection is slow, TeamViewer Remote disconnects without a notice." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6419292) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.64 (292) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,629) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important JumpCloud 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) TeamViewer ONE Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition No recognitions have been awarded to JumpCloud TeamViewer ONE is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud - By JumpCloud - Located in United States - Founded in 2012 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs 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$3/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1950/year 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) $24.9/month Price $30/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)