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better software since 1999
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JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.
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We were looking for a tool to help us enforce 2FA on some servers. JumpCloud was a solution that was easy to use, easy to manage, and perfectly fit our needs.
I realize I was stuck in 2010, resulting in an unhealthy relationship with Microsoft Active Directory.
We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff.
The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control.
It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
It is a little difficult to onboard new office staff and familiarize them with the software.
A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow.
MDM is currently limited in functionality, and the System Insights still require command-line input to gather detailed information.
Integration to our systems is seamless. The software is easy to set up and has a few great dashboards for monitoring and addressing vulnerabilities and compliance issues.
I get "alarm fatigue" and end up ignoring most of the notifications.
I am happy that we don't have to create these tests ourselves. And I am thankful that Vanta tells us what's important.
I'll pay more for an app if they have A+ support along with automations.
The ability to view and remediate the issues with people and hardware was very useful. The document templates were very helpful in getting them done quickly.
I do not know how to efficiently triage the information I get from Vanta notifications. I get a lot of notifications about failing automated tests in my email and in my Slack.
The Vanta team has always been very responsive to our needs, soliciting feedback and promptly answering questions (no matter how basic) and guiding is in the right direction.
Could use more integrations. Once you go off the beaten path, you're fully on your own.
Layton: Hi, I'm Layton. I'm a help desk associate, and I would give JumpCloud five stars. Click below for more ratings. On a day-to-day basis, I use JumpCloud to manage our active directory system through Linux, Windows, and Mac environments. One of the biggest features I like about JumpCloud is how you can seamlessly manage your Google workspace admin portal while also taking control of Windows, Mac, and Linux devices all in one application. One thing I do wish JumpCloud had was a more seamless integration with Apple Business Manager. I do wish that we were able to integrate our company iPads and iPhones within the JumpCloud software.
JumpCloud Directory Platform
Vanta
Top FeaturesJumpCloud Directory Platform
Vanta
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