Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.
Managed Services Providers looking to grow their IT Managed Services businesses by remotely monitoring and managing client endpoints and infrastructure efficiently and securely.
We were looking for a tool to help us enforce 2FA on some servers. JumpCloud was a solution that was easy to use, easy to manage, and perfectly fit our needs.
I realize I was stuck in 2010, resulting in an unhealthy relationship with Microsoft Active Directory.
We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff.
The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control.
It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
It is a little difficult to onboard new office staff and familiarize them with the software.
A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow.
MDM is currently limited in functionality, and the System Insights still require command-line input to gather detailed information.
Well laid out dashboard and good documentation, patch management it great and support is helpful.
When a job has failed, maybe we can gather more specific data for troubleshooting purposes.
Overall it was a great product. We used this along with some other Datto products all of which we liked.
Once connected it would sometime leave the users desktop all black until they rebooted.
Overall we like Datto as our RMM platform. We've used several over the years and so far happiest with this one.
Overall do not like the company and now that it is owned by Kasaya I’m sure it will get worse.
Ease of use with deployment. Great product to remote manage machines.
Patching and patch management is a bit of a mixed bag. Hard to sometimes figure out what is going on with patches.
Layton: Hi, I'm Layton. I'm a help desk associate, and I would give JumpCloud five stars. Click below for more ratings. On a day-to-day basis, I use JumpCloud to manage our active directory system through Linux, Windows, and Mac environments. One of the biggest features I like about JumpCloud is how you can seamlessly manage your Google workspace admin portal while also taking control of Windows, Mac, and Linux devices all in one application. One thing I do wish JumpCloud had was a more seamless integration with Apple Business Manager. I do wish that we were able to integrate our company iPads and iPhones within the JumpCloud software.
Prioritize real-user-identified key features according to your needs to find your best fit.
JumpCloud Directory Platform
Top FeaturesDatto RMM
JumpCloud Directory Platform
Datto RMM
--
Products similar to those you're currently comparing: