# Compare JumpCloud Directory Platform vs Microsoft Authenticator 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Microsoft Authenticator based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175092-219694/JumpCloud-DaaS-vs-Microsoft-Authenticator

---

# JumpCloud Directory Platform vs Microsoft Authenticator Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformMicrosoft Authenticator2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [400 reviews](#user-reviews)

Positive

375

Neutral

20

Negative

5

## Summary

* * *

Features in Authentication Software

Best performer

30 / 42

Only JumpCloud Directory Platform

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard

14 / 42

Only Microsoft Authenticator

-   Knowledge-Based Authentication
-   Mobile Authentication
-   Out-of-Band Authentication

User satisfaction

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[400](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

AO

Alanna O.

Systems Analyst Trainee

> "It supports password less login when needed, Multifactor authentication and approving sign-ins are quick and easy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

CC

Chitranzan C.

Insurance Advisor

> "It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6772537)

AO

Alanna O.

Systems Analyst Trainee

> "Microsoft Authenticator is great for providing a secure log in code."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

Joe D.

Senior System Engineer

> "End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7060234)

BW

Bradley W.

Director

> "MS Authenticator is my go to Authenticator app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

MW

Meegan W.

Educator

> "Once in a while, I will ask to verify my identity by receiving a text message. When I do this, it occasionally gives me an error and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

AK

Abhishek K.

IT Infrastructure engineer

> "Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

EJ

Elli J.

Customer Marketing Manager

> "The fact you get stuck in a catch 22 loop of needing the app to generate a code for you to get into the app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6325550)

CN

Claris N.

Finacle Consultant

> "Microsoft Authenticator plays a crucial role in improving the security of your online accounts by implementing strong authentication..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6028439)

AK

Abhishek K.

IT Infrastructure engineer

> "Uninstalling the product can lead to losing all the saved one time codes."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

Brendan C.

Business Development Rep

> "What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

TM

Terry M.

Senior Analyst

> "i constantly do not receive response from authenticator."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6811753)

MW

Meegan W.

Educator

> "Microsoft Authenticator does a great job of making sure my data will never be accessed by unwatched people. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

MS

Matthew S.

Project Engineer

> "I don't get this at all, why would I need something on my phone but not my pc which also has access to all my important stuff??"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6719366)

BW

Bradley W.

Director

> "It’s well maintained by the world leading Microsoft."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

AR

Angel R.

NA

> "after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the email..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6113981)

SH

Scott H.

Disability Support Worker

> "I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6838426)

IB

Ian B.

Prevent Manager

> "The single sign on feature can be difficult for it to work with other applications. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

TJ

Taoufik J.

Data Analytics BI

> "My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4784254)

LD

Laura D.

Medical coder

> "I found it confusing to set up and not the most user friendly."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6546176)

MW

Meegan W.

Educator

> "I always make sure to set up Microsoft Authenticator with every program or website that offers it. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

JM

Joshua M.

virtual assistant

> "It's an Apple secure-in issue that you can't move your saved MFA records to an Android gadget assuming you've reared up to iCloud since..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3655360)

MW

Meegan W.

Educator

> "Microsoft Authenticator is a great program to will keep all of your accounts safe and secure. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

MC

Michele C.

Operations Manager

> "If someone does not have a mobile device, it is hard to use the product. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814)

NT

Nikola T.

Co-CEO

> "I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

LH

Layne H.

Prospect Research Analyst

> "Sometimes I have trouble with my code running out of time and have to restart the app"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027108)

MG

Murali G.

Architect

> "I use this in my daily work and personal activities and happy to use this even 100 times in a day."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

BB

Bryan B.

Director

> "So I enter my password for my email which is correct, it tells me to go to Authenticator - Authenticator tells me it doesn't recognise..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3814286)

CF

Chad F.

Customer success

> "Microsoft Authenticator can easily be recovered and its very easy to add on new account to protect."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6651443)

KW

Kaytie W.

Conference and Event Business Executive

> "Sometimes when adding a new system I get slightly confused however I am not tech savvy, I could be the problem not the App."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6231682)

SV

Samantha V.

Independent contractor

> "That it's very secure and I don't have to worry about my passwords being breached and or hacked"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6278984)

SP

Sapnaka P.

Software Engineer

> "Once I lost my phone and I was not able to login to that account."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4799275)

IB

Ian B.

Prevent Manager

> "It works at securing our user sign ins with the mobile app they use to confirm the authentication process. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

IB

Ian B.

Prevent Manager

> "The support from Microsoft and the product is more costly than other options."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

KA

Komal A.

Senior Manager - Finance

> "Microsoft Authenticator is a useful application and provides two factor authentication safety to the applications and sensitive data."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

DS

Dikshya S.

Graduate Research Assistant

> "Sometimes it just doesn’t give approval for sign in."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4916151)

MW

Meegan W.

Educator

> "It's very easy to set up and gives you many different options to verify your identity. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

KB

Kevin B.

CEO

> "It has limited options really. And the risk of losing my phone or forgetting my Microsoft password would make me locked out of my other..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4548327)

Brendan C.

Business Development Rep

> "My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

GJ

Gustavo J.

Marketing Manager

> "sometimes it is a bit tedious for the employers"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6184248)

AR

Adrian R.

Barrister

> "Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

VR

Verified Reviewer

Senior Strategist

> "Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4935304)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

IB

Ian B.

Prevent Manager

> "We have been using the Microsoft Authenticator application and feature in Office 365 for years to secure our logins. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

ET

Eric T.

Owner / CEO

> "Using the QR code to help link up is nice and all but sometimes it doesn't work at 1st and have to try again and some people are still..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4550665)

PG

Praeveen G.

Software Developer

> "Unlike other authenticators, this one has a password manager as well as payments that can sync across devices."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4725698)

VR

Verified Reviewer

Managing Director

> "the app can be difficult to use and navigate"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4966722)

IA

Isaac A.

Autônomo

> "I like Microsoft Authenticator because it makes it easier to log in to platforms, and it gives you extra security when logging in."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4777718)

DS

Deniz S.

instructor

> "However, if the third party has an issue, authenticator just does not work without telling you what is going on."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

Vishvjit S.

Backend developer

> "The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

AC

Allen C.

Accounting Assistant

> "Initial set-up can be confusing."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4783551)

KA

Komal A.

Senior Manager - Finance

> "I really like to use Microsoft Authenticator for authenticating almost each and every business and personal access."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

MA

Mayowa A.

Owner

> "It also has issues with people who don’t use this feature constantly and it’s more of every once in a while."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

MW

Meegan W.

Educator

> "This is a must-have if you value your data and privacy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

JG

Jaden G.

IT Specialist

> "Sometimes the notifications on the watch are buggy and do not work."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4251302)

NT

Nikola T.

Co-CEO

> "I love it, as the Co-CEO of our fairly new company, it has helped us so much, and kept our software safe!"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

VR

Verified Reviewer

Project Manager

> "However, some times authentication latency could lead to time out issues."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4064623)

Osmond E.

Data Analyst

> "It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4542424)

MA

Mayowa A.

Owner

> "The software since the making of this hasn’t seem to update is visual or designs."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

Brendan C.

Business Development Rep

> "This has to be one of the best security investment tools if you deal with multiple accounts and sites daily."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

MF

Maizy F.

Music Director

> "A single password for access, is too easily hacked. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3666304)

VR

Verified Reviewer

Engineer

> "I liked how easy it was to use and that it kept my accounts secure."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6470216)

ED

Edrick D.

Process Associate

> "There are few times that the authentication codes don't work via SMS and voice call so users have to access the mobile application."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2901575)

MG

Murali G.

Architect

> "very handy and a must in the cyberworld"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

WM

William M.

Front service clerk

> "Overall it's nice but i don't see why a email authentication doesn't work ."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531613)

AR

Adrian R.

Barrister

> "Authenticator is essentially a handy hub for two-factor authentification in one convenient location."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

AA

Abdullah A.

Freelance

> "By chance if your application get deleted or uninstalled from your phone then you will lose your all previously attached account access."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2825512)

CC

Carlos C.

Project Manager

> "The easy way to guarantee a double step acess verification to different internal/external websites."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4762090)

AS

Aaron S.

Temporary TLC

> "That may have been user error, but at times the authenticator could be frustrating."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

MM

Martha M.

Occupational Health and Safety Manager

> "It secures multiple accounts at once, giving easy access to the owner. After the initial settings are made, access to the pc is made..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3609975)

Marko P.

Helpdesk Agent level 2 Managed Services Operations Retail & Hospitality Helpdesk

> "If you don’t turn on cloud backup some of your accounts might get locked when you change phone or perform factory reset."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2781168)

FM

Felipe M.

Researcher

> "The app is convenient and saves me from paying for international authentication calls."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4800043)

DS

Deniz S.

instructor

> "Yet, it will not tell you that it is because of your admin prevents you."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

SC

Simon C.

Special Advisor

> "If you are working in an Exchange-environment, Micosoft Autheticator is an obvious choice for two-factor authentication, as it links..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3817755)

AS

Aaron S.

Temporary TLC

> "It was frustrating at times that the app would sometimes not respond well to me."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

ADEEL A.

Digital Marketing Assistant

> "Its lets us quickly and easily log into all of our accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6009450)

VE

Valyrie E.

Auditor

> "Not really about the software. But the code changes very so often, I cant remember the number of minutes. But sometimes during bad..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2987964)

Vishvjit S.

Backend developer

> "However, broader compatibility with third-party services would further enhance the overall experience."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

BS

Benjamin S.

Sr. Software Developer

> "Sometimes when your phone is locked and you are prompted to approve a sign in it doesn't actually work until you unlock the screen"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2878377)

[View Reviews](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

## User interface

4.63 (264)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

4.66 (400)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

JumpCloud Directory Platform

Top features

30/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

Microsoft Authenticator

14/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/219694/Microsoft-Authenticator/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

No recognitions have been awarded to Microsoft Authenticator

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Authenticator

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

Microsoft Authenticator

-   By Microsoft
-   Located in United States
-   Founded in 1975

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4.6

[View full comparison](https://www.capterra.com/compare/219694-228827/Microsoft-Authenticator-vs-Duo-Security)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$3/month

Price

$1575/year

4.4

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[4.77 (70)](https://www.capterra.com/p/253108/Google-Authenticator/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/219694-253108/Microsoft-Authenticator-vs-Google-Authenticator)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/186563-219694/WatchGuard-AuthPoint-vs-Microsoft-Authenticator)