# Compare JumpCloud vs Microsoft Authenticator 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud and Microsoft Authenticator based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175092-219694/JumpCloud-DaaS-vs-Microsoft-Authenticator --- # JumpCloud vs Microsoft Authenticator Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloudMicrosoft Authenticator2/4 selected [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 [## Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [405 reviews](#user-reviews) Positive 380 Neutral 20 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Authentication Software Best performer 30 / 42 Only JumpCloud - Access Controls/Permissions - Active Directory Integration - Activity Dashboard 14 / 42 Only Microsoft Authenticator - Knowledge-Based Authentication - Mobile Authentication - Out-of-Band Authentication User satisfaction User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[405](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for Not provided by vendor ## User reviews Pros & cons Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) JM Jazzmen M. Hunt Heath aid > "I love that no one can access my accounts for school without using the Authenticator app and a text message afterward" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7177193) Dominique T. IT Support Specialist > "However, I have noticed that syncing and backup features can sometimes become frustrating, especially when changing phones, restoring..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7154943) AO Alanna O. Systems Analyst Trainee > "It supports password less login when needed, Multifactor authentication and approving sign-ins are quick and easy." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338) Dominique T. IT Support Specialist > "The app may also face occasional syncing issues, depends on device or internet access for some features, and can expose users to accidental..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7154943) AK Abhishek K. IT Infrastructure engineer > "Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097) Dominique T. IT Support Specialist > "If users lose their phone or fail to enable backups, recovering accounts through Microsoft Authenticator can become difficult and frustrating." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7154943) CN Claris N. Finacle Consultant > "Microsoft Authenticator plays a crucial role in improving the security of your online accounts by implementing strong authentication methods,..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6028439) CC Chitranzan C. Insurance Advisor > "It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and thus..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6772537) MW Meegan W. Educator > "Microsoft Authenticator does a great job of making sure my data will never be accessed by unwatched people. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) Joe D. Senior System Engineer > "End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not working." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7060234) AO Alanna O. Systems Analyst Trainee > "Microsoft Authenticator is great for providing a secure log in code." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338) MW Meegan W. Educator > "Once in a while, I will ask to verify my identity by receiving a text message. When I do this, it occasionally gives me an error and won't..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) MW Meegan W. Educator > "I always make sure to set up Microsoft Authenticator with every program or website that offers it. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) AK Abhishek K. IT Infrastructure engineer > "Uninstalling the product can lead to losing all the saved one time codes." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097) MW Meegan W. Educator > "Microsoft Authenticator is a great program to will keep all of your accounts safe and secure. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) MS Matthew S. Project Engineer > "I don't get this at all, why would I need something on my phone but not my pc which also has access to all my important stuff??" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6719366) BW Bradley W. Director > "MS Authenticator is my go to Authenticator app." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488) AR Angel R. NA > "after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the email that..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6113981) GP Grace P. ccma > "it is very easy to learn and is very user friendly to all ages." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7176918) TM Terry M. Senior Analyst > "i constantly do not receive response from authenticator." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6811753) BW Bradley W. Director > "It’s well maintained by the world leading Microsoft." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488) EJ Elli J. Customer Marketing Manager > "The fact you get stuck in a catch 22 loop of needing the app to generate a code for you to get into the app." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6325550) MG Murali G. Architect > "I use this in my daily work and personal activities and happy to use this even 100 times in a day." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954) LD Laura D. Medical coder > "I found it confusing to set up and not the most user friendly." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6546176) CF Chad F. Customer success > "Microsoft Authenticator can easily be recovered and its very easy to add on new account to protect." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6651443) JM Joshua M. virtual assistant > "It's an Apple secure-in issue that you can't move your saved MFA records to an Android gadget assuming you've reared up to iCloud since the..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3655360) SH Scott H. Disability Support Worker > "I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6838426) MC Michele C. Operations Manager > "If someone does not have a mobile device, it is hard to use the product. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814) KA Komal A. Senior Manager - Finance > "Microsoft Authenticator is a useful application and provides two factor authentication safety to the applications and sensitive data." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353) LH Layne H. Prospect Research Analyst > "Sometimes I have trouble with my code running out of time and have to restart the app" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027108) MW Meegan W. Educator > "It's very easy to set up and gives you many different options to verify your identity. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) BB Bryan B. Director > "So I enter my password for my email which is correct, it tells me to go to Authenticator - Authenticator tells me it doesn't recognise my..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3814286) AR Adrian R. Barrister > "Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339) KW Kaytie W. Conference and Event Business Executive > "Sometimes when adding a new system I get slightly confused however I am not tech savvy, I could be the problem not the App." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6231682) VR Verified Reviewer Senior Strategist > "Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further security..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4935304) DS Dikshya S. Graduate Research Assistant > "Sometimes it just doesn’t give approval for sign in." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4916151) Vishvjit S. Backend developer > "The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794) KB Kevin B. CEO > "It has limited options really. And the risk of losing my phone or forgetting my Microsoft password would make me locked out of my other..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4548327) KA Komal A. Senior Manager - Finance > "I really like to use Microsoft Authenticator for authenticating almost each and every business and personal access." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353) GJ Gustavo J. Marketing Manager > "sometimes it is a bit tedious for the employers" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6184248) MW Meegan W. Educator > "This is a must-have if you value your data and privacy." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078) ET Eric T. Owner / CEO > "Using the QR code to help link up is nice and all but sometimes it doesn't work at 1st and have to try again and some people are still..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4550665) Osmond E. Data Analyst > "It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my accounts." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4542424) VR Verified Reviewer Managing Director > "the app can be difficult to use and navigate" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4966722) Brendan C. Business Development Rep > "What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245) IB Ian B. Prevent Manager > "The single sign on feature can be difficult for it to work with other applications. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261) VR Verified Reviewer Engineer > "I liked how easy it was to use and that it kept my accounts secure." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6470216) DS Deniz S. instructor > "However, if the third party has an issue, authenticator just does not work without telling you what is going on." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603) MG Murali G. Architect > "very handy and a must in the cyberworld" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954) MA Mayowa A. Owner > "It also has issues with people who don’t use this feature constantly and it’s more of every once in a while." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680) AR Adrian R. Barrister > "Authenticator is essentially a handy hub for two-factor authentification in one convenient location." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339) JG Jaden G. IT Specialist > "Sometimes the notifications on the watch are buggy and do not work." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4251302) SC Simon C. Special Advisor > "If you are working in an Exchange-environment, Micosoft Autheticator is an obvious choice for two-factor authentication, as it links..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3817755) VR Verified Reviewer Project Manager > "However, some times authentication latency could lead to time out issues." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4064623) TJ Taoufik J. Data Analytics BI > "My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4784254) MA Mayowa A. Owner > "The software since the making of this hasn’t seem to update is visual or designs." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680) ADEEL A. Digital Marketing Assistant > "Its lets us quickly and easily log into all of our accounts." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6009450) MF Maizy F. Music Director > "A single password for access, is too easily hacked. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3666304) NT Nikola T. Co-CEO > "I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665) SP Sapnaka P. Software Engineer > "Once I lost my phone and I was not able to login to that account." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4799275) Vishvjit S. Backend developer > "However, broader compatibility with third-party services would further enhance the overall experience." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794) IB Ian B. Prevent Manager > "The support from Microsoft and the product is more costly than other options." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261) Vishvjit S. Backend developer > "The app's user-friendly interface and support for biometric authentication methods make it convenient to use." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794) DS Deniz S. instructor > "Yet, it will not tell you that it is because of your admin prevents you." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603) MC Michele C. Operations Manager > "It is easy to use the QR code to set up the account on your mobile device" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814) VE Valyrie E. Auditor > "Not really about the software. But the code changes very so often, I cant remember the number of minutes. But sometimes during bad internet..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2987964) SV Samantha V. Independent contractor > "That it's very secure and I don't have to worry about my passwords being breached and or hacked" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6278984) TA Tim A. Disability support worker > "It is difficult and complicated to use, that's of course if you can get it to work properly at all." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598) IB Ian B. Prevent Manager > "It works at securing our user sign ins with the mobile app they use to confirm the authentication process. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261) TA Tim A. Disability support worker > "It is difficult and complicated to use, that's of course if you can get it to work properly at all." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598) Brendan C. Business Development Rep > "My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with..." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245) LH Liana H. project Manager > "Sometime the time between sign in approval on the mobile and other devices is short and if I miss it I have to reapply again" [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3440787) Alfonso D. Translator > "Second only to Google Authenticator, Microsoft Authenticator has all it takes to be intuitive and easy to use." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6001815) MUAK Mohammad Usman Ali K. HR Associate > "If you reset your phone and don't do a backup you lost your all account data." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2956865) IB Ian B. Prevent Manager > "We have been using the Microsoft Authenticator application and feature in Office 365 for years to secure our logins. " [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261) Justine P. Project /Manager > "Having to log into 2FA daily to access your mails may be a pain but it sure beats the impact of a data breach." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2965371) PG Praeveen G. Software Developer > "Unlike other authenticators, this one has a password manager as well as payments that can sync across devices." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4725698) SL Sheryl L. teacher > "What I don't like about this software is that sometimes it malfunctions and I can't get into the website I'm trying to access." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3033658) IA Isaac A. Autônomo > "I like Microsoft Authenticator because it makes it easier to log in to platforms, and it gives you extra security when logging in." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4777718) EP Ece P. Freelancer > "If you change your phone, it will be a little difficult to recover your login details." [See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3385688) [View Reviews](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) ## User interface 4.64 (292) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/) 4.66 (405) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features JumpCloud Top features 30/42 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Biometrics - Compliance Management - Credential Management - Customizable Branding - Data Verification - Event Logs - Fraud Detection - Generative AI - Knowledge-Based Authentication - Member Accounts - Mobile Authentication - Multi-Factor Authentication - Multiple User Accounts - Out-of-Band Authentication - Password Management - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Reporting & Statistics - Risk Alerts - Role-Based Permissions - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) Microsoft Authenticator 14/42 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Biometrics - Compliance Management - Credential Management - Customizable Branding - Data Verification - Event Logs - Fraud Detection - Generative AI - Knowledge-Based Authentication - Member Accounts - Mobile Authentication - Multi-Factor Authentication - Multiple User Accounts - Out-of-Band Authentication - Password Management - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Reporting & Statistics - Risk Alerts - Role-Based Permissions - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/219694/Microsoft-Authenticator/#features) ### Recognition No recognitions have been awarded to JumpCloud Microsoft Authenticator Best Value AuthenticationSoftware (2022)  ### Deployment & support JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Authenticator Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud - By JumpCloud - Located in United States - Founded in 2012 Microsoft Authenticator - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (943)](https://www.capterra.com/p/119653/Okta/reviews/) Contact vendor for pricing Price $6/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119653-219694/Okta-vs-Microsoft-Authenticator) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/) Contact vendor for pricing Price $4/month 4.5 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/151988-219694/LastPass-vs-Microsoft-Authenticator) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [Auth0](https://www.capterra.com/p/154900/Auth0/)[4.67 (143)](https://www.capterra.com/p/154900/Auth0/reviews/) Contact vendor for pricing Price $0/month 4.5 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/154900-219694/Auth0-vs-Microsoft-Authenticator) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Contact vendor for pricing Price $3/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/219694-228827/Microsoft-Authenticator-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[4.77 (74)](https://www.capterra.com/p/253108/Google-Authenticator/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/219694-253108/Microsoft-Authenticator-vs-Google-Authenticator) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1950/year 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (405)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/) vs [WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/186563-219694/WatchGuard-AuthPoint-vs-Microsoft-Authenticator)