# Compare JumpCloud Directory Platform vs Symantec Endpoint Security 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Symantec Endpoint Security based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/175092-227396/JumpCloud-DaaS-vs-Symantec-Endpoint-Protection

---

# JumpCloud Directory Platform vs Symantec Endpoint Security Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformSymantec Endpoint Security2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[4.4 (548)](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [267 reviews](#user-reviews)

Positive

254

Neutral

12

Negative

1

[## Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[4.4 (548)](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

Starting Price

$39.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [548 reviews](#user-reviews)

Positive

488

Neutral

44

Negative

16

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## Summary

* * *

Key features rated by users

Features selected based on 2,627 reviews from computer security software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Patch Management

4.1

Anti Virus

NA

Threat Response

3.5

Data Security

5.0

Real-Time Monitoring

3.7

65%Fit

Missing features

Feature ratings

Patch Management

NA

Anti Virus

4.7

Threat Response

NA

Data Security

4.6

Real-Time Monitoring

4.5

User satisfaction

User satisfaction

4.6

User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.4

User reviews[548](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

IT Security Professionals: Small, Midsize, and Enterprise Organizations

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services Manager

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

OD

Oscar D.

IT Manager

> "The user interface is very simple and visually appealing."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

AG

Arvind G.

Sr. Talent Acquisition Partner

> "Excellent tool to provide solid SSO login service and secure info."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6714819)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

CC

Christine C.

Administrator

> "The tool has a short leaning curve and is easy to use."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___7100509)

IM

Ilario M.

ICT Infrastructure Manager

> "Cost too much compared to antivirus and protection function availables"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6786497)

MC

Matthew C.

Senior UX Designer

> "Taking action in an environment where there are latent dangers of viruses every day, we have implemented Symantec, which gives us a..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5063009)

VR

Verified Reviewer

Senior Software Development Engineer

> "The main problem with the program is the delay in reports, when I include emails it does not send alerts continuously either and it..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4577335)

EP

Eli P.

Centralized Services Manager

> "The longstanding, trusted name allows for easy acceptance from clients."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6815490)

RO

Reagan O.

Cybersecurity and IT Support Specialist

> "Does not have Advanced Encryption Standard (AES) which is a drawback."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6291033)

HD

Haythum D.

IT Engineer

> "Symantec Endpoint Security includes advanced threat detection , integrated with Other Products , perfect in Support and frequent..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4946328)

LL

Lana L.

Safety Director

> "Then I found out that it wasn't even activated on our server or other computers. "

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6027838)

BL

Brandon L.

Cyber Security Specialist

> "Finally, the centralized management is very convenient, allowing us to control and monitor all endpoints on our network from one..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5031215)

TM

Troy M.

closer

> "Not very strong at reporting and I swear I feel like my computer gets laggy"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6009158)

BL

Brandon L.

Cyber Security Specialist

> "I also appreciate Symantec's ability to provide protection for both on-premises and cloud systems, which gives us the flexibility..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5031215)

SG

Surbhi G.

Associate Manager

> "installing new Sofware is some time a problem, although it follows the rule set by the user, but the firewall has to be disabled to..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4473693)

RO

Reagan O.

Cybersecurity and IT Support Specialist

> "Being able to realize legitimate account names on the system and avoid malicious activities is a major step."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6291033)

SR

Satish R.

Director

> "i often scanned the same system with Symantec first, then installed another product and found threats that Symantec scans didn't..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4596322)

MC

Matthew C.

Senior UX Designer

> "Symantec performs well enough to qualify it as excellent software, so I'm happy to report that it's great for everyday use and..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5063009)

LL

Lana L.

Safety Director

> "Then once I got through they would send me to several different people and I never really got any issues resolved."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6027838)

MM

Martin M.

Chief Financial Officer | CFO

> "Adorable UFI expertise design and multi-device SSO WYSIWYG IT product."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4921987)

PR

Pritam R.

Post Doc Fellow

> "Some websites are readily blocked and do not have an option to allow access to them in the opened webpage."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3869036)

Pie O.

Premium Support

> "It is simple to set up meetings, handles security very effectively, and uses little computer resources, making it a useful tool for..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4426199)

HG

Harshit G.

Sr. Digital Marketing Manager

> "Sometimes it shows false threat which sometimes results in deletion of important files."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4670201)

MC

Matthew C.

Senior UX Designer

> "It protects hardware and software, making it an excellent choice for maximum performance."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5063009)

SS

Sudhir S.

CASS Lead

> "I had to literally reach out to my IT desk and have them fixed before I could start using the tool in my cell phone."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4588667)

MC

Matthew C.

Senior UX Designer

> "Ensuring the security of our network is crucial, and I'm glad that Webroot helps me keep them safe."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5063009)

Maria mercedes P.

COO

> "It's HEAVY and sometimes it shows false positives with applications that have had ZERO problems with other security programs."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4625476)

Luis Jose L.

Local IT Analyst

> "Symantec Endpoint Security is a powerful tool to detect, block and eliminate any threat to our computer equipment, extremely..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4256140)

PR

Pritam R.

Post Doc Fellow

> "Autorun files of external hard drives/pen drives are always blocked by it."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3869036)

AL

Abdul L.

IT Consultant

> "Multiple method to remove Virus, atlast, we have power remover too, which gives us hope, overall best security product."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4369560)

RP

Rob P.

Senior Technican

> "We would sometimes need to use a special tool to remove the software when there would be issues with it and that could be time..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3536945)

BL

Brandon L.

Cyber Security Specialist

> "Its robust threat defense and network visibility make it an excellent choice."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5031215)

JJ

Jose J.

Customer specialist

> "I did not liked the program is heavy on computer resources, if you don't have a powerful computer it will slow you down."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4303497)

VR

Verified Reviewer

Technical Project Coordinator

> "I also think that it is great that has embedded all the features neccesary for protection as in anti malware, firewall protection..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3756776)

SM

Stephen M.

I.T Administrator

> "It sometimes misses the detection of viruses and the interface could be improved."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3669560)

ÖZge K.

Social Worker

> "Fast, memory-friendly, problem-free and reliable antivirus with very light form designs with virus database of norton antivirus."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3833527)

SW

Stuart W.

IT Manager

> "The management console can sometimes be slow and updates to clients take some time."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4329463)

SA

Sara A.

Engineer

> "The interface may look a bit old but it has all the features required, plus it is easy to manage."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6306954)

GB

Gracelynn B.

Administrative Office Specialist

> "Symantec software misses some features like a few templates and more."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3561229)

ÖZge K.

Social Worker

> "What I like most is that it can instantly detect and block any address that tries to reach the PC without your knowledge."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3833527)

VR

Verified Reviewer

Student in industrial maintenance

> "Finally, I found Symantec's technical support rather disappointing. While I was able to resolve most of my issues, the process..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4593454)

VR

Verified Reviewer

MD

> "One of the best softwares for computer security I got to love for its simplicity and efficiency."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6020340)

ZZ

Zaur Z.

Teaching assistant

> "requires some computer resources and laptops might work a little slow for short time"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4396015)

FM

Fatura M.

Accounting Manager

> "The software comes with amazing encryption features"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6122354)

RP

Rob P.

Senior Technican

> "The licensing constantly was being changed and that caused several disruptions in our business process."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3536945)

VR

Verified Reviewer

Information security engineer

> "integration with 3rd party is easier"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6202393)

Matt G.

IT Systems Supervisor

> "Symantec products are generally well put together, but it did not integrate well with our Cisco security suite and so we went with..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3186327)

MC

Matthew C.

Senior UX Designer

> "I like it because all my network and files are secure."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___5063009)

AB

Abebayehu B.

Cloud Engineering

> "Some performance related issues, issue in pushing keys"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4463043)

RO

Reagan O.

Cybersecurity and IT Support Specialist

> "The protection technology in place is diverse and trustworthy."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6291033)

RH

Ruben H.

ICT Support Engineer

> "Installing this software on the clients takes longer than other similar software."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3868658)

FM

Fatura M.

Accounting Manager

> "I like the computer and cloud security features"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6122354)

EDD

Elena Daniela D.

Business Demand Manager

> "Sometimes it was very hard to connect from the phone with the company credentials"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4125468)

GB

Gracelynn B.

Administrative Office Specialist

> "The best thing is that it is light in weight, has high performance, and offers both virtual plus physical protection."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3561229)

Blessen Sam M.

A social media for payments

> "If a file gets quarantined then we need to contact the IT team to remove it from quarantine even if it's a false positive which is..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2895471)

AH

Amir H.

VP Technologies and CIO

> "I like that its have also proxi defender and web isolation all in one. And the ui ux of the monitor is very easy to understand the..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4689149)

IA

Ignas A.

Software Engineer

> "The interface was not really pleasant to use"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3886521)

VR

Verified Reviewer

System Engineer

> "To sescure your device from malicious softwares, trojan horse, and to set rules for what softwares can be installed manually and..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2982953)

VR

Verified Reviewer

Milenko

> "I must say that this is by far one of the greatest enemies of Support and in case you want to be sure that something won't be..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2665307)

SB

Samuel B.

Finance Director

> "I like the encryption capabilities"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___6007083)

VR

Verified Reviewer

System Engineer

> "The dashboard looks old need a new improvement in the design"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2982953)

VR

Verified Reviewer

java developer

> "This helps in maintaining cloud compliance for your cloud infrastructure."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3705976)

SS

Shabbir S.

security analyst

> "Support is too complicated and lacks in resolving the issue."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3138095)

MP

Mark P.

IT Engineer

> "Overall we are happy with its performance and we are confident that we are secured against network viruses or malwares or any risk..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4781035)

SS

Shabbir S.

security analyst

> "It lacks in all its capabilities compared to the other vendors. "

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___3138095)

JC

Jayson C.

warehouse manager

> "The system resources aren't taxed, and it offers simple central management functionality."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4608237)

VR

Verified Reviewer

Head of IT

> "The migration process was very confusing and we completely abandoned our Hosted Endpoint seats due to lack of support."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2718940)

GD

Grace D.

Advocate

> "From a User's perspective, it keeps machines clear of infections without compromising performance or accessibility. "

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4233343)

SM

Samantha M.

Homemmaker

> "I deleted it from my laptop and every time I have an update it gets reinstalled. "

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2211077)

GD

Grace D.

Advocate

> "As a user I am okay with not knowing how all the nuts and bolts work as long as I can utilize my machine the way I want to and do..."

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___4233343)

VR

Verified Reviewer

Network Administrator

> "In some case notifications are annoying"

[See full review](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#Capterra___2587111)

[View Reviews](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

## User interface

4.63 (267)

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

4.36 (548)

### Features

JumpCloud Directory Platform

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

Symantec Endpoint Security

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

Symantec Endpoint Security is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Symantec Endpoint Security

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

Symantec Endpoint Security

-   By Broadcom
-   Located in United States
-   Founded in 1986

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vs

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Features

4.7

4.5

Ease of Use

4.8

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Features

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4.3

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[4.36 (548)](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

$39/year

Price

Contact vendor for pricing

4.3

Features

4.6

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/181954-227396/Iru-vs-Symantec-Endpoint-Protection)