# Compare JumpCloud vs Cisco Duo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud and Cisco Duo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175092-228827/JumpCloud-DaaS-vs-Duo-Security --- # JumpCloud vs Cisco Duo Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloudCisco Duo2/4 selected [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 [## Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting Price $3.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [548 reviews](#user-reviews) Positive 523 Neutral 17 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Authentication Software Best performer 30 / 42 Only JumpCloud - Active Directory Integration - Activity Dashboard - Audit Management 23 / 42 Only Cisco Duo - Biometrics - Customizable Branding - Fraud Detection User satisfaction User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[548](https://www.capterra.com/p/228827/Duo-Security/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for Duo provides identity-first security and access management that scales to any sized organization across every industry, from small and medium businesses to large enterprises and government agencies. ## User reviews Pros & cons Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) SM Scott M. IT Director > "Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144) SM Scott M. IT Director > "Support response wasn't robust and limited in the scope of solutions." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144) Heather C. Flight Ops Controller > "Duo Security gives both me and my employer peace of mind during times when I bring my work laptop home to use." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7075818) MD Michael D. MSP > "A necessary evil so to speak, when I'm in and out of systems that are protected via Duo it's annoying for me." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6798719) SM Scott M. IT Director > "Learning curve was short, it was a great value for our needs and setup was very easy and suited our needs." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144) SR Sebastien R. CAD Designer > "The interface is not super friendly but there is all the needed functionnality." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6788985) CO Chris O. Operations Manager > "Easy to manage additional users, login process is simple, pops right up as banner on phone." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7026469) AS Ashley S. Social Worker > "The only thing I forget is that if you get a new phone, you have to re download the app and re-register your duo account with your IT..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6039450) CN Carli N. Scheduler > "What I like most about Duo Security is the ease of use and how quick it is to verify I am logging into my jobs network." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7060651) RJ Ritesh J. SOFTWARE ENGINEER > "Sometimes due to poor data access on the end user part, a push notification doesn't come up although data is available, Which leads to a..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4979948) CO Chris O. Operations Manager > "Worth every nickel to implement with our systems, works across different platforms without fail." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7026469) AG Alex G. Systems Engineer > "The administrative interface can be still confusing when setting up Users and Groups and often links are hidden away in large sections of..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6042609) DT Daniel T. IT Engineer > "The added security benefits and flawless integration with office 365 and other systems." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6721151) AP Addi P. Customer Service Agent > "Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4837541) IM Ilario M. ICT Infrastructure manager > "good system to implement 2FA on large amount of etherogeneous system." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6692477) VR Verified Reviewer QA Engineer > "Occasional delays in the authentication process can be a minor inconvenience when using Duo Security." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6007547) MM Mark M. Operations Manager > "We have rolled this out for staff to sign in securely to their work devices and adds that little extra layer of security to our..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6169249) KL Kari L. Graduate student > "It’s frustrating to have to verify so frequently." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6708951) MG Michele G. Senior Researcher > "It comes with great multi-factor authentication features" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6383004) DC David C. International Student Program Technician > "However, this company hasn't quite worked out the delays and programming bugs that still come with the app." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6035335) MW Mackenzie W. Student > "I enjoy using Duo Security everytime rather than using email confirmation" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6657472) JB Jean B. Training team lead > "It can be slow and notifications sometimes don't show up on my phone" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6028034) Alexis C. Centralized Services Technician > "The price is great for what we can do with it, and we feel secure in our business." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760) RK Rayhann K. Student > "I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6334068) SG Sydney G. Associate > "I liked how easy it was to log in with it, as the notification pops up and works instantly." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6591229) JL Jonathan L. Photographer > "Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4855016) MG Michele G. Senior Researcher > "I like the identity and password management features" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6383004) KB Kyle B. Technical Support Analyst > "Having an app that people HAD to have to access their computers/email/wifi/etc., that was only downloadable on Mobile iOS or Android, but..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4595570) GS Gordon S. Software Developer > "Duo Security offers insightful analytics which helps you track the security of your platforms." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4940661) PW PErcy W. Student > "However, there is a bug which allows me to register my phone as a security key but won't let me log in with my phone." [See full review](https://www.capterra.com/p/228827/Duo-Security/#SoftwareAdvice___3860108) SD Stoyan D. Service engineer > "Easy integration with mobile phones." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6559316) VR Verified Reviewer Associate > "Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090) MYY Man Yi Y. Researcher > "After installing the app and setting up the account, everything is straightforward. When I try to log in to my workplace's email account,..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3775599) Shannon S. Functional Analyst > "I broke my phone once and couldn't authenticate myself to get into any important accounts since it was all tied to my phone only." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4739516) SC Sebastian C. Information Technology Technician > "Good value for money for our needs." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7069093) JP Jomar P. Customer support I > "There is nothing that I can say that I least like about this application. When it comes to authentication app..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5094019) VR Verified Reviewer Associate > "Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090) ND Nizar D. Lawyer > "If you don't have access to your phone (if battery is dead) then I can't use the service" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3838474) JMB Jorge Mario B. CISO > "Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4566223) AB Allison B. Security Analyst > "I find that the 'push' feature for Duo Security does not always work/send to my device." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4727653) JL Jonathan L. Photographer > "Duo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure,..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4855016) VR Verified Reviewer Associate > "Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090) Alexis C. Centralized Services Technician > "Duo is a great choice for MFA!" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760) CW Christina W. Help Desk Supervisor > "not all user and device features integrated with each other in admin console - in app, have multiple accounts with the same name (because..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3609231) Alexis C. Centralized Services Technician > "Overall, I would highly recommend Duo as your primary MFA/SSO solution." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760) VR Verified Reviewer Associate > "Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090) JM Jason M. Outage Coordinator > "I use Duo daily, it has never failed and i am aleays able to log in and get my work started." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5049822) AV Anna V. Student > "Another disadvantage is the types of phones it works for." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3702407) PNK Peter N K. Cyber Security Engineer > "The experience was phenomenal and we can now sleep peacefully knowing that everything is safe." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6663468) JR Jo R. Coaching Specialist > "When it doesn't recognize the yubi key, it is glitchy." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4319732) GS Gordon S. Software Developer > "My favourite authentication method is the approval methods by the mobile phone app." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4940661) BA Bradley A. Network Admin > "setting up offline access to each device is a time consuming" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4351763) LMS Llana Melissa S. Online Instructor > "I work as an online instructor handling around 60 students per semester. Because I use Duo Security, I not only protect my account but..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4464682) VR Verified Reviewer Student > "It can be annoying when I am very busy or when my phone is not next to me" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4701543) ZJ Zachary J. Full Stack Engineer > "Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4806136) ZZ Zoe Z. Associate > "A lot of the time when using this software, I am unable to login using my computer and have to have the software call my phone to let me..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3148689) VR Verified Reviewer Business Intelligence Analyst > "The mobile app makes 2FA easy with a variety of methods to navigate authentication." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6288735) DW Daniel W. Officer > "Unsure if it’s how my organization set it up or error with software, but it only gives 25 offline login attempts, and there’s an error..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3188497) LS Leila S. Research Scientist > "Using Duo security gives me the ease of mind that no one can try to hack my email and data ." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6029462) KH Kristina H. Processor > "The key can be hard to read in dim lightning." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4577943) Orwell S. CSR > "Duo security mobile app is very convenient since i am working from home and have my phone on me all the time and it is very easy to use..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4874354) Kaitlyn D. Coffee Processing Intern > "When trying to accept the push notification to my phone, sometimes it never gets accepted and I have to keep retrying." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3527779) MW Matthew W. Owner > "It also is a bit more modern feeling than your email and text authenticators, which is nice." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5037560) Andrew D. Network Technician > "Sometimes slow to receive push notifications. If you miss a notification or walk away from the computer, sometimes the prompt will freeze..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3537101) BW Bryan W. Co-founder > "It is always important to be secure with sensitive accounts and information and the 2FA factors make it a breeze to use" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5070299) CH Christian H. Lead Tech > "will lose 2% to 10% of a normal day dealing with Duo Security. When Duo wanted re-authentication on school work at UW Stout. " [See full review](https://www.capterra.com/p/228827/Duo-Security/#SoftwareAdvice___3342424) VR Verified Reviewer Business Intelligence Analyst > "I like how seamless Duo Security integrates into my authentication process." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6288735) AS Abegail S. Research > "There are no features that I feel like this software could be improved as a first time user." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4579424) CH Chris H. Systems Engineer > "Being able to use this for MFA on servers/computers is awesome" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6052478) JP James P. Civil Engineer > "The only downside - and it's inherent to MFA in general - is making sure my phone or other device is nearby when I log on. But I've become..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3471330) RK Rayhann K. Student > "One thing I really like about Duo Security is that you can secure many things with the app." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6334068) RG Rich G. Web Development Manager > "Quite frankly, it can get really irritating and overwhelming to have to go through this song and dance every time you want to log into a..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3580273) XS Xavier S. Musician > "That it helped keep my login secure, it is no longer just a password that is needed but you also need to be able to authenticate who is..." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4127396) RG Rich G. Web Development Manager > "In a multi-tier/multi-server environment, you need to have a lot of patience for this because it can get very tedious." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3580273) LA Lani A. Team Leader > "Helping us login on our vpn since we need this to work" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6197840) WM Wade M. IT > "There are some bugs where the MFA does not signal to the users app. " [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3425217) DDC Diwakar Dixit C. IT Manager > "Implementation took less than a day and it was super easy to use." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6625737) HY Hannah Y. Employee > "Customer support has limited hours so if something goes wrong, no access until they open again" [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3597193) VR Verified Reviewer Computer Service Technician > "Fast, easy to use robust security solution." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6705569) CC Christopher C. Chief Executive Officer > "Can be challenfing if your phone used as a security back up get stolen too." [See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___2961328) [View Reviews](https://www.capterra.com/p/228827/Duo-Security/reviews/) ## User interface 4.64 (292) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) 4.67 (548) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features JumpCloud Top features 30/42 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Biometrics - Compliance Management - Credential Management - Customizable Branding - Data Verification - Event Logs - Fraud Detection - Generative AI - Knowledge-Based Authentication - Member Accounts - Mobile Authentication - Multi-Factor Authentication - Multiple User Accounts - Out-of-Band Authentication - Password Management - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Reporting & Statistics - Risk Alerts - Role-Based Permissions - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) Cisco Duo 23/42 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Biometrics - Compliance Management - Credential Management - Customizable Branding - Data Verification - Event Logs - Fraud Detection - Generative AI - Knowledge-Based Authentication - Member Accounts - Mobile Authentication - Multi-Factor Authentication - Multiple User Accounts - Out-of-Band Authentication - Password Management - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Reporting & Statistics - Risk Alerts - Role-Based Permissions - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/228827/Duo-Security/#features) ### Recognition No recognitions have been awarded to JumpCloud No recognitions have been awarded to Cisco Duo ### Deployment & support JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cisco Duo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud - By JumpCloud - Located in United States - Founded in 2012 Cisco Duo - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) vs [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (943)](https://www.capterra.com/p/119653/Okta/reviews/) $3/month Price $6/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) vs [WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/) $3/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/186563-228827/WatchGuard-AuthPoint-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) vs [LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/) $3/month Price $4/month 4.5 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/151988-228827/LastPass-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) vs [Auth0](https://www.capterra.com/p/154900/Auth0/)[4.67 (143)](https://www.capterra.com/p/154900/Auth0/reviews/) $3/month Price $0/month 4.5 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/154900-228827/Auth0-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-228827/Rippling-vs-Duo-Security) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1950/year 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[4.59 (262)](https://www.capterra.com/p/94317/Splunk/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/94317-175092/Splunk-vs-JumpCloud-DaaS)