Xenioo vs Amio: Which is a better fit?

There are some nice features which help to look chatbot more alive.

Jonathan J

Managing Director

The company does not have it's own WhatsApp APIs which makes it a bit costly to operate a chatbot.

Jonathan J

Managing Director

I also like the fact that the company is innovative and is always introducing new useful features.

I'm very missing the notification system, which lets the operator know that the client wants to communicate with an operator.

Many of these features allow you to completely customize your chatbots with or without coding and native integrations are really useful and suitable for any need.

Also in the conversation section, there is no filter which lets to filter the last communication, because now there is "last seen", which is not the same as last communication.

It's very easy to set up this chatbot, everything is pretty much clear, there are few tutorials which help a lot to understand the way it works.

Once Credit Card number is in, they will not allow you to diable the account and continue to charge you for one excuse or another. U cannot remove Credit Card number or cancel your account.

I like that Amio helps with the customer support workload and can help customers in multiple languages.

The deployment was late, but this was partly due to our own lack of effort.

The dedicated Slack channel with Amio's success manager is a standout. Feature, providing quick resolutions and seamless support.

Viktoras V

Customer Experience Management Expert

It had some minor flaws and bugs – but hey, which application doesn’t. Most importantly Amio team were always there to provide a quick fix.

It was very easy to set up, onboarding was nicely done and their success team is very helpful.

I like that the software is easy to use and their team is always ready to help.