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Higher Education, Healthcare, Local & State Government, Commercial Real Estate, AEC
Commercial Real Estate, Educational Institutions, Healthcare & Hospitals, Retail, Hospitality, Shopping Malls, Manufacturing
I like the visualization features of Akitabox that makes it easy and visualize all the operations. Monitoring and tracking our assets is seamless as well.
Say for instance, the complaint is about the air-conditioning unit not cooling properly.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
Lack of two-way communication, which just got implemented this week.
The customer service is extremely responsive and professional. The ability to customize this system to fit nearly any need is beyond excellent.
Pain free...there response time on any question i ask is always less than 12 hours. More often then not I receive a response within the hour I request it.
Overall Akita Box has been a overall success in my eyes very helpful and easy to maneuver keeping all my work orders there with just a few taps of my keyboard!!! very happy with this overall site.
We duplicate a lot of the pins because there are limited options.
The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.
Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.
What did you like most about this software. Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.
We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information.
People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client.
Need to be have more 3d graphics and transitions instead of white background. Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics.
Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.
It's very difficult and very long-time process to create and closeout work orders.
AkitaBox
Facilio
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