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Ameyo FusionCX vs Raiseaticket: Which is a better fit?

Updated on November 24th, 2024
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Summary
Features in Auto Dialer
11
Best performer
44
  • Auto-Dialer
  • Call Center Management
  • Chat/Messaging
1
44
User satisfaction
3.9
User reviews12
Ease of use
4.1
Functionality
3.7
Value for money
4.0
Customer support
3.5
4.7
User reviews45
Ease of use
4.6
Functionality
4.4
Value for money
4.8
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.

Government, Aviation, Enterprise, Small Business, Technology, Customer Care and Contact Center

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
175317
5 screenshots
182383
3 screenshots

Ameyo FusionCX

Top Features
11/44
  • Activity Dashboard
  • Activity Tracking
  • Answering Machine Detection
  • API
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Callback Scheduling
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Contact Database
  • Contact Management
  • CRM
  • Integrations Management
  • Lead Capture
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Real-Time Data
  • Text to Speech
  • Third-Party Integrations
  • Voice Mail
  • Auto-Dialer
  • Call Center Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Customer Database
  • Interaction Tracking
  • IVR
  • Live Chat
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting/Analytics
See All features
Hide Auto Dialer Software Features -

Raiseaticket

1/44
Show Auto Dialer Software Features +

Ameyo FusionCX

--

Raiseaticket

  • Best Value Help Desk
    Software (2022)
Ameyo FusionCX
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Raiseaticket
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ameyo FusionCX
  • By Ameyo
  • Located in India
  • Founded in 2013
Raiseaticket
  • By Fonicom
  • Located in Malta
  • Founded in 2007
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